Leading an HR Transformation: A Practical Roadmap for Aligning People Strategies to Business Results
- 3h 27m
- Carol E. M. Anderson
- Society for Human Resource Management
- 2018
HR managers have been trained to think of themselves as cost centers, challenged at every budget cycle to cut, pare, and shrink expenses. Their staff brandish benchmarks and statistics to say how engagement affects business success, how the ratio of HR staff to employees is low, and how our turnover is too high. But with all these data, executives still roll their eyes and ask, "But what impact do you have on our bottom line?"
By breaking down organizational silos and using a proven process to generate and foster collective thinking, HR can shift the paradigm from developing programs, policies, and processes to improving the performance and productivity of the workforce. Leading an HR Transformation presents a roadmap for a new way to look at human resources in terms of the multiple roles that HR plays on the business scene.
Anderson skillfully walks readers through each "StopOver" on the journey, including the purpose, objectives, knowledge, and skills required; work products; and tools and resources useful to the practitioner and along the way presents a compelling process for using the skills, competencies, and attributes of the HR team in a systematic and holistic way.
In this Book
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Foreword
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Why the Need for an HR Transformation?
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A Modern HR Fable—Introducing Karen
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The Indictment of HR
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From the Customer Perspective
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Thinking Collectively
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How Can We Do Things Differently?
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StopOver Strategy
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StopOver Analysis
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StopOver Risk Management
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Introducing the RoadMap to the Team
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StopOver Sales and Marketing
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StopOver Resource Steward
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StopOver Advocate
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StopOver Investor
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StopOver Trusted Advisor
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Karen Puts the RoadMap to Use
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Applying the RoadMap to the Small HR Team
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Final Thoughts
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Endnotes
