Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams

  • 5h 10m
  • Gary Santorella
  • CRC Press
  • 2011

Given that the greatest risk factor on any project is manpower costs, problems resulting in delays, rework, or overtime will lower profits through increased labor costs. Most of these process-generated costs are fully preventable. An in-depth exploration of the application of Lean initiatives in the construction industry, Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams addresses employee issues in terms of productivity and waste by applying behavioral psychology principles at both tactical and strategic levels.

Written by a veteran consultant in the construction field, the book draws a connection between how construction professionals act as leaders and how their attitude and behavior affect productivity and waste daily. He expands the notion of ethics beyond the simple litmus test of right and wrong, so team leaders can adopt professional and diplomatic attitudes and behaviors toward the implementation of Lean improvements.

Poorly devised organizational structures, unclear roles and responsibilities, unresolved interpersonal conflicts that are allowed to fester, and an overall lack of focus on improving team process—any of these attitudes and behaviors on a construction job can cripple productivity and result in waste and lost profit. This book demonstrates how, in a business intrinsically loaded with a wide range of people and personalities, ineffective management structures, and poor communication, Lean thinking can make the difference between a profitable, competitive construction team and mass inefficiencies and lost profitability.

About the Author

Gary Santorella is the owner of Interactive Consulting, a firm that provides a variety of services exclusively for the construction industry, including team assessment, team building, partnering, conflict resolution, corporate training, strategic planning, and both individual and management team coaching.

In this Book

  • Lean Cuisine and Construction: The Benefits of a Food Industry Perspective
  • The Lean Team Challenge
  • Trust—Laying the Foundation
  • Is Your Attitude an Advantage?
  • Lean Ethics
  • Construction 101: The Basics from a Lean Perspective
  • Execution and Overarching Philosophies
  • Lean Purpose
  • The Conflict Paradox: Encouraging Debate without Letting It Become Destructive
  • Establishing and Maintaining High Standards
  • Influencing versus Motivating
  • Constructive Discipline (Knowing Where to Draw the Line)
  • Commitment and Accountability
  • Lean and Safe
  • Fine-Tuning the Line: Keeping Your Fingers on the Pulse via Continuous Assessment
  • Stress and Anger Management (an External Perspective)
  • Generational Issues
  • Personality Testing—Don't Do It! (Better Ways to Know and Understand Your Staff)
  • Conclusion—The Human Condition