MIT Sloan Management Review Article on Artificial Intelligence in Business Gets Real

  • 31m
  • Sam Ransbotham, et al.
  • MIT Sloan Management Review
  • 2020

To understand the challenges and opportunities associated with the use of artificial intelligence in business, MIT Sloan Management Review, in collaboration with The Boston Consulting Group, conducted its second annual survey of business executives, managers, and analysts from organizations around the world, which this year included 3,076 participants.

The survey, conducted in the spring of 2018, captured insights from individuals working in organizations of various sizes, spread across 29 industries and located in 126 countries. More than two-thirds of the respondents were based outside the United States. The sample was drawn from a number of sources, including MIT Sloan Management Review readers and other interested parties.

As a starting point for this report’s analysis, the total survey population was divided into four subgroups based on the relative AI maturity of respondents’ organizations, combining levels of understanding of AI tools and concepts and levels of adoption of AI applications. To indicate overall understanding, respondents rated their organization’s understanding of nine areas, ranging from familiarity with the technological state of the art to challenges of AI application development to organizational behavior implications.

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  • MIT Sloan Management Review on Artificial Intelligence in Business Gets Real