MIT Sloan Management Review Article on Designing Ethical Technology Requires Systems for Anticipation and Resilience

  • 5m
  • Bidhan (Bobby) L. Parmar, Kirsten Martin
  • MIT Sloan Management Review
  • 2021

Concerns about the responsible use of technology are growing as use cases and applications become more sophisticated and ubiquitous across organizations and society. Within the context of AI, recruiting technology company HireVue began experimenting with facial recognition algorithms to filter job applicants based on their facial movements and tone of voice in 2019. This year, the company dropped the technology amid concerns of bias and discrimination against applicants, but organizations will continue to pursue emerging technologies that can help them address persistent managerial questions about hiring, performance, and resource allocation. The scale and speed at which such technologies offer answers to those questions thrust organizational leaders into new territory that has the potential for both higher rewards and higher risks.

About the Author

Kirsten Martin is the William P. and Hazel B. White Center Professor of Technology Ethics and professor of IT, analytics, and operations in the Mendoza College of Business at the University of Notre Dame. She is also the director of the Notre Dame Technology Ethics Center.

Bidhan (Bobby) L. Parmar is an associate professor at the Darden School of Business at the University of Virginia.

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  • MIT Sloan Management Review Article on Designing Ethical Technology Requires Systems for Anticipation and Resilience