MIT Sloan Management Review Article on Leading Remotely Requires New Communication Strategies

Amid persistent pandemic stressors, it’s crucial that leaders stay closely attuned to what employees need.

Managing a team remotely during COVID-19 has presented its own set of challenges, particularly for business leaders like me who are used to having open-door policies at work. We know our employees are facing new struggles and fears. They have all sorts of questions about the direction of the company, what’s expected of them, which projects are on hold, and more.

But with the added prospects of caring for sick loved ones and kids at home while still trying to get their work done, many don’t have as much time to address these questions. This is especially true for workers who are putting in extra hours to try to help some of the most vulnerable people during this crisis.