MIT Sloan Management Review Article on Use Digital Platforms to Cultivate Diversity

Leaders can foster stronger collaboration by using digital platforms to increase employee diversity.

When one thinks of a successful digital transformation, employee diversity doesn’t immediately come to mind as an essential component. Yet, to compete in an increasingly digital environment, a diverse employee base can not only help provide new ideas but can also help reveal key decision-making errors that may otherwise go unnoticed.

Diversity is particularly important for collaboration, a critical factor associated with digital business maturity. Our research shows that while only about 30% of employees from companies at an early stage of digital development say that their company is collaborative, more than 70% of employees from digitally mature companies do. Nevertheless, collaboration simply for the sake of collaboration is not necessarily valuable.