MIT Sloan Management Review Article on Why Teams Should Record Individual Expectations

A new approach to group decision-making can lead to better outcomes.

With all the Performance troubles at GE over the past couple of years, one problem stands out: Corporate executives were regularly making promises to shareholders about revenue and profits that operating managers knew were impossible. Billions of dollars of value destruction might have been avoided had management’s decisions been better informed by the insights and expectations of its employees closer to the ground.