Overcoming Objections to Nail the Sale, Self-Study Guide (Sales and Marketing Series)

  • 27m
  • Courseware Company
  • Courseware Company Ltd.
  • 2020

This book will help participants work through objections effectively and convert those prospects to sales. It will help them plan and prepare for objections so that they can handle customer concerns, reduce the number of objections they encounter, and improve their averages at closing sales. Topics covered include: Identifying the steps in building credibility; Identifying the objections encountered most frequently and learning how to manage them; Using proven rebuttals that get the sale back on track; Learning how to recognize when a prospect is ready to buy

In this Book

  • Overview
  • Building Credibility
  • Your Competition
  • Critical Communication Skills
  • Observation Skills
  • Handling Customer Complaints
  • Overcoming Objections
  • Handling Objections
  • Pricing Issues
  • How Can Teamwork Help Me?
  • Buying Signals
  • Closing the Sale