Research Anthology on Social Media Advertising and Building Consumer Relationships

  • 48h 29m
  • Information Resources Management Association
  • IGI Global
  • 2022

Social media has become a key tool that businesses must utilize in all areas of their practices to build relationships with their customer base and promote their products. This technology is no longer optional as those who do not take advantage of the many benefits it offers continue to struggle with outdated practices. In order for businesses to flourish, further study on the advantages social media provides in the areas of marketing and developing consumer relationships is required.

The Research Anthology on Social Media Advertising and Building Consumer Relationships considers best practices and strategies of utilizing social media successfully throughout various business fields to promote products, build relationships, and maintain relevancy. This book also discusses common pitfalls and challenges companies face as they attempt to create a name for themselves in the online world. Covering topics such as marketing, human aspects of business, and branding, this major reference work is crucial for managers, business owners, entrepreneurs, researchers, scholars, academicians, practitioners, instructors, and students.

About the Author

Information Resources Management Association (IRMA) is a research-based professional organization dedicated to advancing the concepts and practices of information resources management in modern organizations. IRMA's primary purpose is to promote the understanding, development and practice of managing information resources as key enterprise assets among IRM/IT professionals. IRMA brings together researchers, practitioners, academicians, and policy makers in information technology management from over 50 countries.

In this Book

  • Preface
  • Social Media for Business Purposes—Objectives Pursued and Satisfaction in the Results
  • Social Media Marketing as New Marketing Tool
  • Social Media, Marketing Practices, and Consumer Behavior
  • Social Media, Crowdsourcing, and Marketing
  • Finding Your Voice—Developing a Content Strategy for Social Media That Works!
  • New Communication Strategies and the Future of Advertising Narration
  • Understanding Historical Background of Corporate Social Responsibility (CSR) and Realizing Social Media as a New Horizon in CSR Communication
  • Social Media and Events—Before, During, and After
  • Event Management in Social Media
  • Digital Moms—Devices, Social Networking Sites, and Perceptions Towards Digital Marketing Strategies
  • Background of “Pinned” Images—Lifestyle Advertising in Social Media
  • How Social Commerce Characteristics Influence Consumers’ Online Impulsive Buying Behavior in Emerging Markets
  • Effects of Social Media Marketing Strategies on Consumers Behavior
  • The Dynamics of Social Media Marketing Content and Customer Retention
  • Examination of Empirical Studies on Customer Engagement, Online Engagement, and Social Media Engagement
  • Digital Demands Convergence of Strategies, Media, and Messages—Firms Mix Content, Social, and Native Marketing
  • The Role of Motivational Factors for Determining Attitude Towards eWOM in Social Media Context
  • User-Generated Content and Consumer Brand Engagement
  • Best Practices of News and Media Web Design—An Analysis of Content Structure, Multimedia, Social Sharing, and Advertising placements
  • Searching the Effects of Viral Marketing via Customer-Based Brand Equity on Purchase Intentions
  • Postmodern Discourse in Digital Advertising—A Study on “Deneysel Bankacilik” Advertising Series
  • Social Media-Based Visual Strategies in Tourism Marketing
  • Drivers of Social Media Content Marketing in the Banking Sector—A Literature Review
  • What Attracts Followers?
  • Enhanced Event Detection in Twitter Through Feature Analysis
  • Tactics for Influencing the Consumer Purchase Decision Process Using Instagram Stories—Examples From Around the World
  • Identifying Key Important Factors Affecting Consumer Purchase Behaviour On Luxury Brand Through the Use of Instagram
  • The Discount Effect in Food and Beverage Advertising and Instagram’s Likes Power—An Experimental Study
  • Social Media Advertisements and Buying Behaviour—A Study of Indian Working Women
  • Social Media as a Marketing Tool
  • Social Media Usage in Online Consumer Decision Process and Buying Behaviour
  • Micro Organization Use of Social Media for Business-to-Business Customers
  • Communicating and Building Destination Brands With New Media
  • The Ubiquitous Role of Mobile Phones in Value Co-Creation Through Social Media Marketing
  • The Impact of Social Media Platforms “Instagram” and “Snapchat” on the Purchasing Decision - Structural Equation Modelling Approach—Social Media Platforms
  • Facebook Advertising as a Marketing Tool—Examining the Influence on Female Cosmetic Purchasing Behaviour
  • Consumer Socialization Process for the Highly Connected Customers—The Use of Instagram to Gain Product Knowledge
  • Travel Instagramability—A Way of Choosing a Destination?
  • Social Media as a Tool for Gastronomy—An Analysis Through Instagram on Turkish Cuisine
  • The Video-on-Demand Market in Germany—Dynamics, Market Structure and the (Special) Role of YouTube
  • Consumers’ Stickiness to Mobile Payment Applications—An Empirical Study of WeChat Wallet
  • Twitting for Talent by Linking Social Media to Employer Branding in Talent Management
  • Carnivalesque Theory and Social Networks—A Qualitative Research on Twitter Accounts in Turkey
  • Paradigms of Public Relations in an Age of Digitalization—Social Media Analytics in the UAE
  • Maturity Profiles of Organizations for Social Media
  • Speed of Use of Social Media as an Antecedent of Speed of Business Internationalization
  • Can Firm Performance and Corporate Reputation Be Improved by Communicating CSR in Social Media?—A Pilot Study Analysis
  • Social Media and Social Entrepreneurship
  • Conspicuous Consumption via Social Media
  • How Social Media is Transforming Marketing?
  • Approach to Social Media Marketing Strategies in Different World Regions—A Descriptive Study
  • Playfulness in Online Marketing—Challenges and Opportunities
  • The Role of Social Media in Event Marketing—Outcomes for Practitioners and Participants
  • Predictive Factors of Attitude Towards Online Disruptive Advertising
  • Enhancing Consumers’ Stickiness to Online Brand Communities as an Innovative Relationship Marketing Strategy
  • Personal Brand Benefits of Social Media Use for Researchers—A Case Study
  • Brand Humour Advertisements on a Social Network Platform and Their Impact on Online Consumer Engagement—The Case of Instagram
  • Role of Social Media in Hospital Branding—Insights for Marketing Practitioners
  • Direct-to-Consumer Prescription Medication Advertisements and Use of Different Types of Media
  • Enhance Customer Engagement via Facebook Fanpage for Increased Purchase Intentions—Case of eWallet
  • Examining the Effects of Blogger Type (Influencers vs. Celebrities) and Post Format in Instagram Marketing
  • Digitalization of Labor—Women Making Sales Through Instagram and Knitting Accounts
  • Electronic Trading, Electronic Advertising, and Social Media Literacy—Using Local Turkish Influencers in Social Media for International Trade Products Marketing
  • Identifying Influential Users in Twitter Networks of the Turkish Diaspora in Belgium, the Netherlands, and Germany
  • Reaching Consumers Through Video Marketing in Africa by Enhancing Industrial Growth and the Realization of SDGs and African Agenda 2063
  • Integrating Social and Mobile Media in Environmental Marketing Communications in China—Opportunities and Challenges
  • Social Media Utilisation and Business Performance of Hotels in Lebanon—Exploring the Moderating Effects of Hotel Classification
  • Social Media in Micro-Enterprises—Exploring Adoption in the Indonesian Retail Sector
  • Firm’s Competitive Growth in the Social Media Age
  • The Benefits of Social Networking Sites in Building Reputation for Enterprises
  • Understanding the Psychology of New Media Audiences From a Marketing Perspective
  • Examining the Impact of E- Shopping on Customer Loyalty
  • Social Media Ambiance Can Make Strong Message for Consumer Brand Purchase Behavior
  • Understanding the Justice Fairness Effects on eWOM Communication in Social Media Environment
  • Celebrity Endorsement and Impulsive Buying Intentions in Social Commerce - The Case of Instagram in Indonesia—Celebrity Endorsement
  • The Role of Social Media Influencers on the Consumer Decision-Making Process
  • Instagram Influencers in Social Media-Induced Tourism—Rethinking Tourist Trust Towards Tourism Destination
  • Play It Like Burberry!—The Effect of Reputation, Brand Image, and Social Media on E-Reputation – Luxury Brands and Their Digital Natives Fans
  • The Influence of Customers Social Media Brand Community Engagement on Restaurants Visit Intentions
  • The Effect of Social Media on Hotels’ Business Performance in the Lebanese Hotel Sector—Effect of Social Media on Hotels’ Business Performance
  • Impact of Social Media on Consumer Purchase Intention—A Developing Country Perspective
  • The Impact of Social Media Marketing on Brand Trust and Brand Loyalty—An Arab Perspective
  • How Does Culture Impact Customer Evaluation in Online Complaining?—Evidence from Germany and India
  • Social Media Influencers’ Effect on Chinese Gen Z Consumers—Management and Use of Video Content Platforms
  • The Interaction Between Banks and Brazilian Customers Through Facebook—A Framework From the Perspective of Affordances
  • Social Media Advertising Influence on Users’ Responses—Egypt
  • Influence of Electronic Word of Mouth (e-WOM) on Brand Credibility and Egyptian Consumers’ Purchase Intentions
  • The Impact of Enhancing Social Media Marketing Knowledge on Customer Attraction and Engagement for University Organizational Growth and Development from the TRACK Theory—The Context of Mpumalanga University of South Africa
  • Social Media Marketing and Brand Loyalty Among Online Shoppers in Anambra State, Nigeria—Mediating Effect of Brand Awareness
  • Social Media and E-Commerce—A Study on Motivations for Sharing Content From E-Commerce Websites
  • Using Social Media and Digital Marketing Tools and Techniques for Developing Brand Equity With Connected Consumers
  • Lucky Reply Effect—How a Company’s Online Replies to Consumers’ Online Comments Affect Consumers’ Predictions of Randomly Determined Associated Rewards
  • Digital Advertising Narration and Online Reputation Management
  • Return on Investment of Display Advertising—Google Ads vs. Facebook Ads
  • Understanding the Role of Social Networks in Consumer Behavior in Tourism—A Business Approach
  • The Integration of Social Media Into Event Tourism
  • Trends in Digital Marketing Capable of Attracting Millennials—Impact of Instagrammers on Consumer Travel Behaviour
  • Social Media, Online Brand Communities, and Customer Engagement in the Fashion Industry
  • Consumption in the Digital Age—A Research on Social Media Influencers
  • The Role of Social Media in Accelerating the Process of Acculturation to the Global Consumer Culture—An Empirical Analysis
  • Will Social Media and Its Consumption Converge or Diverge Global Consumer Culture?
  • Why Should the Business Community and Organizations Leverage Social Media to Demonstrate Their Corporate Social Responsibility (CSR) Commitment?
  • An Exploratory Study on Consumer Purchase Behavior From Live Webcasting E-Commerce—A Means-End Chain Analysis Using Facebook Live Webcasting
  • Study of Consumer Brand Following Intention on Instagram—Applying the Uses and Gratification Theory
  • An Empirical Study on Determining the Effectiveness of Social Media Advertising—A Case on Indian Millennials
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