Resolving Conflicts at Work: Ten Strategies for Everyone on the Job, Third Edition

  • 6h 59m
  • Joan Goldsmith, Kenneth Cloke
  • John Wiley & Sons (US)
  • 2011
Infused with practical examples and case studies, this guide includes dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth.