SAP and Chatbots: Development and Integration

  • 59m
  • Chestha Rangkarasamee, Kunnawut Yodmalai
  • Rheinwerk Publishing Inc.
  • 2019

Tailor a chatbot to your SAP landscape! In this E-Bite, you’ll walk through the bot development process, from creating an API channel to programming response messages. Using step-by-step instructions, you’ll learn how to prepare your backend system—SAP ERP or SAP S/4HANA—to respond to your bots. You’ll get everything you need to perform tasks like surveying customer satisfaction, approving employee leave, or querying equipment maintenance schedules!

In this Book

  • Introduction to Bots
  • Getting Started with the Messaging API
  • Setting up SAP Backend for Messaging API Response
  • Programming the Chatbot
  • The Future of Bots
  • What's Next?