SAP and Chatbots: Development and Integration
- Chestha Rangkarasamee, Kunnawut Yodmalai
- Rheinwerk Publishing Inc.
Tailor a chatbot to your SAP landscape! In this E-Bite, you’ll walk through the bot development process, from creating an API channel to programming response messages. Using step-by-step instructions, you’ll learn how to prepare your backend system—SAP ERP or SAP S/4HANA—to respond to your bots. You’ll get everything you need to perform tasks like surveying customer satisfaction, approving employee leave, or querying equipment maintenance schedules!
In this Book
Introduction to Bots
Getting Started with the Messaging API
Setting up SAP Backend for Messaging API Response
Programming the Chatbot
The Future of Bots