The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business

  • 5h
  • David Meerman Scott
  • John Wiley & Sons (US)
  • 2014
Rich with revealing, first-hand accounts of real businesses, this book shows how innovative businesses large and small are discovering new opportunities, strengthening customer loyalty, and mastering real-time buyer satisfaction.