The Power of People Skills: How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- 2h 49m
- Trevor Throness
- Red Wheel/Weiser
- 2017
People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.
Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the bulk of their head space. Every leader can and must develop this most important of all management skills.
The Power of People Skills will teach you that there’s one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to:
- Make the people decisions that can double your results, relieve your stress, and cause team morale to soar.
- Attract and retain the very best talent.
- Deal with difficult people problems in an objective and kind way.
- Overcome the reluctance we all share to confront under performers.
- Permanently solve the problems causing most of your stress.
About the Author
Trevor Throness is a veteran coach who specializes in working with growing businesses from $2 million to $2 billion in sales. He has helped hundreds of entrepreneurs, organizations, and business families across North America fix people problems, enhance communication, attract top talent, and build exceptional cultures. He and his wife, Jennifer, live in Vancouver, British Columbia.
In this Book
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Attracting Stars is Lucrative—and So Much More
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Determine Whether You Have Stars (or Not)
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Distill the Right Attitudes—and Make Them Stick
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Take Action With Your Underperformers
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Use the Star Chart to Rate Your Current Team
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Dispel the People Myths That Most Affect Your Company
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Identify Problems That Might Cause Your Stars to Leave
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Reward and Develop Your Stars (The "A Box")
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Coach Your Potential Stars (The "B Box")
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Navigate the Wrong Fits (The "C Box")
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Deal With Your Productive-but-Difficults (The "D" Box)
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Learn Team Leadership Skills From Parenting
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Help Everyone Be Their Best
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Master the Coach and Connect Concept
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Handle Those Tough HR Conversations
