The Power of Stay Interviews for Engagement and Retention, Second Edition
- 1h 36m
- Richard P. Finnegan
- Society for Human Resource Management
- 2018
An Updated Classic for Reducing Turnover and Improving Engagement.
For decades organizations have struggled to better engage and retain their best employees. Retention expert Richard Finnegan proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. Stay Interviews do three things that employee surveys do not: they deliver information that can be used today; they give practical insights for engaging and retaining top performers; and they provide managers with a reliable process for developing individual stay plans. One of SHRM's all-time bestselling books, The Power of Stay Interviews, is now revised and updated to reflect Generations at work, including Millennials and Older Workers, brand-new Stay Interview questions, and introduces “Finnegan’s Arrow”—a potent business-driven strategy for Stay Interviews.
In this Book
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Foreword
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Introduction
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Making the Case—Why Stay Interviews are Better
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Supervisors’ Mighty Power to Drive Engagement and Retention
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Introducing Finnegan’s Arrow
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Stay Interview Essential Ingredients
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The Five Stay Interview Questions
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Thinking Through Stay Interview Solutions
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Can Stay Interviews Solve Millennials’ Engagement and Retention Issues?
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Three-Legged Power—Integrating Stay Interviews, Exit Surveys, and Employee Surveys
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The Stay Interview Game
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True Stories of Stay Interviews at Work
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“I’ve Burned the Ships”
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Notes
