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BUSINESS STRATEGY and OPERATIONS

Marketing Curriculum (5)
Title Type ID / DESCRIPTION
Strategies for the Modern Public Relations Professional Skillsoft Course amk_01_a01_bs_enus
Reaching Customers Digitally Skillsoft Course amk_02_a01_bs_enus
Writing Skills for Public Relations Skillsoft Course amk_01_a02_bs_enus
Helping Customers Find You Skillsoft Course amk_02_a02_bs_enus
Managing Your Corporate Reputation Online Skillsoft Course amk_02_a03_bs_enus
Operations Curriculum (73)
Title Type ID / DESCRIPTION
Measuring and Modeling Relationships between Variables in Six Sigma Skillsoft Course oper_41_a01_bs_enus
Understanding DOE and Planning Experiments in Six Sigma Skillsoft Course oper_42_a01_bs_enus
Statistical Process Control (SPC) and Control Charts in Six Sigma Skillsoft Course oper_43_a01_bs_enus
Common DFSS Methodologies, Design for X, and Robust Designs Skillsoft Course oper_44_a01_bs_enus
Operations Management Functions and Strategies Skillsoft Course oper_45_a01_bs_enus
Six Sigma and Lean: Foundations and Principles Skillsoft Course apr_07_a01_bs_enus
Six Sigma: Identifying Projects Skillsoft Course apr_08_a01_bs_enus
Basic Six Sigma Statistics Skillsoft Course apr_09_a01_bs_enus
Lean Tools and FMEA Skillsoft Course apr_10_a01_bs_enus
Six Sigma Techniques for Improvement Skillsoft Course apr_11_a01_bs_enus
Organizational Goals and Six Sigma Skillsoft Course apr_01_a01_bs_enus
Identifying Six Sigma Projects Skillsoft Course apr_02_a01_bs_enus
Six Sigma Process Documentation and Analysis Skillsoft Course apr_03_a01_bs_enus
Six Sigma Exploratory Data Analysis Skillsoft Course apr_04_a01_bs_enus
Six Sigma Design of Experiments Skillsoft Course apr_05_a01_bs_enus
Six Sigma Statistical Process Control Basics Skillsoft Course apr_06_a01_bs_enus
Fundamentals of Lean and Six Sigma and their Applications Skillsoft Course oper_36_a01_bs_enus
Impact on Stakeholders and Benchmarking for Six Sigma Skillsoft Course oper_37_a01_bs_enus
Six Sigma Team Dynamics, Roles, and Success Factors Skillsoft Course oper_38_a01_bs_enus
Determining Requirements by Listening to the Voice of the Customer in Six Sigma Skillsoft Course oper_39_a01_bs_enus
Process Flow Metrics and Analysis Tools for Six Sigma Skillsoft Course oper_40_a01_bs_enus
Data Types, Sampling, Collection, and Measurement in Six Sigma Skillsoft Course oper_40_a02_bs_enus
Basics of Hypothesis Testing and Tests for Means in Six Sigma Skillsoft Course oper_41_a02_bs_enus
Designing, Conducting, and Analyzing Experiments in Six Sigma Skillsoft Course oper_42_a02_bs_enus
Using Lean Control Tools and Maintaining Controls in Six Sigma Skillsoft Course oper_43_a02_bs_enus
Strategic Product and Service Management Skillsoft Course oper_45_a02_bs_enus
Six Sigma: Team Basics, Roles, and Responsibilities Skillsoft Course apr_07_a02_bs_enus
Six Sigma: Project Management Basics Skillsoft Course apr_08_a02_bs_enus
Classifying and Collecting Data Skillsoft Course apr_09_a02_bs_enus
Data Analysis and Root Cause Analysis in Six Sigma Skillsoft Course apr_10_a02_bs_enus
Six Sigma Control Tools and Documentation Skillsoft Course apr_11_a02_bs_enus
Lean Principles in Six Sigma Projects Skillsoft Course apr_01_a02_bs_enus
Six Sigma Voice of the Customer Skillsoft Course apr_02_a02_bs_enus
Six Sigma Probability and Statistical Distributions Skillsoft Course apr_03_a02_bs_enus
Six Sigma Hypothesis Testing Fundamentals Skillsoft Course apr_04_a02_bs_enus
Six Sigma Root Cause Analysis and Waste Elimination Skillsoft Course apr_05_a02_bs_enus
Six Sigma Control Charts Skillsoft Course apr_06_a02_bs_enus
Managing for Operational Excellence Skillsoft Course bs_aop47_a01_enus
Six Sigma Project Selection, Roles, and Responsibilities Skillsoft Course oper_36_a02_bs_enus
Using Business and Financial Measures in Six Sigma Skillsoft Course oper_37_a02_bs_enus
Six Sigma Team Facilitation and Leadership Skillsoft Course oper_38_a02_bs_enus
Six Sigma Business Case, Project Charter, and Tools Skillsoft Course oper_39_a02_bs_enus
Six Sigma Measurement Systems and Metrology Skillsoft Course oper_40_a03_bs_enus
Tests for Variances and Proportions, ANOVA, and Goodness-of-fit in Six Sigma Skillsoft Course oper_41_a03_bs_enus
Lean Improvement Methods and Implementation Planning in Six Sigma Skillsoft Course oper_42_a03_bs_enus
Sustaining Six Sigma Improvements Skillsoft Course oper_43_a03_bs_enus
Supply Chain Management Basics: Cutting Costs and Optimizing Delivery Skillsoft Course oper_45_a03_bs_enus
Six Sigma: Quality Tools Skillsoft Course apr_07_a03_bs_enus
Six Sigma Measurement System Analysis Skillsoft Course apr_09_a03_bs_enus
Six Sigma Correlation, Regression, and Hypothesis Testing Skillsoft Course apr_10_a03_bs_enus
FMEA and Design for Six Sigma Skillsoft Course apr_01_a03_bs_enus
Six Sigma Project Management Essentials Skillsoft Course apr_02_a03_bs_enus
Six Sigma Data Classification, Sampling, and Collection Skillsoft Course apr_03_a03_bs_enus
Six Sigma Hypothesis Tests for Variances and Proportions Skillsoft Course apr_04_a03_bs_enus
Six Sigma Cycle-time Reduction and Kaizen Blitz Skillsoft Course apr_05_a03_bs_enus
Six Sigma Process Control Tools Skillsoft Course apr_06_a03_bs_enus
Enabling Business Process Improvement Skillsoft Course bs_aop48_a01_enus
Six Sigma Strategic Planning and Deployment Skillsoft Course oper_36_a03_bs_enus
Six Sigma Team Dynamics and Training Skillsoft Course oper_38_a03_bs_enus
Using Basic Statistics and Graphical Methods in Six Sigma Skillsoft Course oper_40_a04_bs_enus
Multivariate Tools and Nonparametric Tests in Six Sigma Skillsoft Course oper_41_a04_bs_enus
Inventory Management: Aligning Inventory with Production and Demand Skillsoft Course oper_45_a04_bs_enus
Six Sigma: Metrics Skillsoft Course apr_07_a04_bs_enus
Management and Planning Tools for Six Sigma Skillsoft Course apr_02_a04_bs_enus
Six Sigma Statistics and Graphical Presentation Skillsoft Course apr_03_a04_bs_enus
Probability and Probability Distributions in Six Sigma Skillsoft Course oper_40_a05_bs_enus
FMEA and Other Nonstatistical Analysis Methods in Six Sigma Skillsoft Course oper_41_a05_bs_enus
Optimizing Operations Using Demand Forecasting and Capacity Management Skillsoft Course oper_45_a05_bs_enus
Six Sigma Performance Metrics Skillsoft Course apr_02_a05_bs_enus
Six Sigma Measurement Systems Analysis Skillsoft Course apr_03_a05_bs_enus
Determining Process Performance and Capability in Six Sigma Skillsoft Course oper_40_a06_bs_enus
Team Dynamics and Performance for Six Sigma Projects Skillsoft Course apr_02_a06_bs_enus
Six Sigma Process and Performance Capability Measurement Skillsoft Course apr_03_a06_bs_enus
Strategic Planning Curriculum (9)
Title Type ID / DESCRIPTION
Thinking Strategically as a Manager Skillsoft Course ast_01_a01_bs_enus
Knowing When to Take Strategic Risks Skillsoft Course bs_arm01_a01_enus
Big Data Fundamentals Skillsoft Course aba_01_a01_bs_enus
Using Strategic Thinking to Consider the Big Picture Skillsoft Course ast_01_a02_bs_enus
Finding the Quality in Your Data Skillsoft Course bs_apd25_a01_enus
Big Data Interpretation Skillsoft Course aba_01_a02_bs_enus
Identifying Risks in Your Organization Skillsoft Course ast_01_a03_bs_enus
Assessing Your Organization’s Risks Skillsoft Course ast_01_a04_bs_enus
Responding Effectively to Risks Skillsoft Course ast_01_a05_bs_enus

FINANCE, HUMAN RESOURCES and ADMINISTRATION

Administrative Support Curriculum (4)
Title Type ID / DESCRIPTION
Administrative Support: Developing Your Essential Skills Skillsoft Course aad_01_a01_bs_enus
Administrative Support: Working in Partnership with Your Boss Skillsoft Course aad_01_a02_bs_enus
Administrative Support: Interacting Effectively with Colleagues Skillsoft Course aad_01_a03_bs_enus
Administrative Support: Projecting a Positive Professional Image Skillsoft Course aad_01_a04_bs_enus
Finance and Accounting Curriculum (2)
Title Type ID / DESCRIPTION
Focusing on the Bottom Line as an Employee Skillsoft Course afn_01_a01_bs_enus
Managing with a Cost-control Mindset Skillsoft Course afn_01_a02_bs_enus
Human Resources Curriculum (29)
Title Type ID / DESCRIPTION
HR Competencies: Leadership and Ethical Practice Skillsoft Course hr_17_a01_bs_enus
Management of People: Talent Acquisition and Retention Skillsoft Course hr_18_a01_bs_enus
Organization and HR: Structure of the HR Function Skillsoft Course hr_19_a01_bs_enus
Workplace Management: Global HR, Diversity, and Inclusion Skillsoft Course hr_20_a01_bs_enus
Human Resource Strategy Management: Strategic Planning Skillsoft Course hr_21_a01_bs_enus
Advanced HR Management: Competencies for Senior HR Professionals Part I Skillsoft Course hr_22_a01_bs_enus
Planning for Skills Needs and Managing Performance Skillsoft Course ahr_02_a01_bs_enus
Conducting an Effective Hiring Interview Skillsoft Course bs_ald11_a01_enus
Managing in a Crisis Skillsoft Course bs_ald09_a01_enus
HR Competencies: Business Acumen and Relationship Management Skillsoft Course hr_17_a02_bs_enus
Management of People: Employee Engagement Skillsoft Course hr_18_a02_bs_enus
Organization and HR: Organizational Effectiveness and Development Skillsoft Course hr_19_a02_bs_enus
Workplace Management: Risk Management Skillsoft Course hr_20_a02_bs_enus
Human Resource Strategy Management: Business and HR Strategy Skillsoft Course hr_21_a02_bs_enus
Advanced HR Management: Competencies for Senior HR Professionals Part II Skillsoft Course hr_22_a02_bs_enus
Building Career Development Programs and Succession Planning Skillsoft Course ahr_02_a02_bs_enus
HR Competencies: Consultation and Critical Evaluation Skillsoft Course hr_17_a03_bs_enus
Management of People: Learning and Development Skillsoft Course hr_18_a03_bs_enus
Organization and HR: Workforce Management and Using Technology and Data Skillsoft Course hr_19_a03_bs_enus
Workplace Management: Corporate Social Responsibility Skillsoft Course hr_20_a03_bs_enus
Advanced Human Resources Management: People and Organization Skillsoft Course hr_22_a03_bs_enus
Implementing Transformational HR Skillsoft Course ahr_02_a03_bs_enus
HR Competencies: Global and Cultural Effectiveness and Communication Skillsoft Course hr_17_a04_bs_enus
Management of People: Total Rewards Skillsoft Course hr_18_a04_bs_enus
Organization and HR: Employee Relations Skillsoft Course hr_19_a04_bs_enus
Workplace Management: Employment Laws and Regulations Skillsoft Course hr_20_a04_bs_enus
Advanced Human Resources Management: Workplace and HR Strategy Skillsoft Course hr_22_a04_bs_enus
Individual Behavior in Organizations Skillsoft Course ahr_02_a04_bs_enus
Mentoring Senior Professional in Human Resources (SPHR) Skillsoft Mentoring Assets mntsphr

MANAGEMENT and LEADERSHIP

Leadership Curriculum (14)
Title Type ID / DESCRIPTION
Positive Atmosphere: Establishing an Engaged Workforce Skillsoft Course ald_03_a01_bs_enus
Becoming an Inspirational Leader Skillsoft Course ald_04_a01_bs_enus
Gender and Leadership Skillsoft Course ald_05_a01_bs_enus
Establishing Effective Virtual Teams Skillsoft Course ald_06_a01_bs_enus
Developing Your Business Acumen Skillsoft Course bs_apd20_a01_enus
Gaining Insight through Organizational Awareness Skillsoft Course bs_apd21_a01_enus
Measuring Outcomes and Using KPIs Skillsoft Course bs_ald10_a01_enus
Developing a Team of Creative Gurus Skillsoft Course bs_ald15_a01_enus
Positive Atmosphere: Establishing a Positive Work Environment Skillsoft Course ald_03_a02_bs_enus
Assessing Your Own Leadership Performance Skillsoft Course ald_04_a02_bs_enus
Choosing to Lead as a Woman Skillsoft Course ald_05_a02_bs_enus
Facing Virtual Team Challenges Skillsoft Course ald_06_a02_bs_enus
Positive Atmosphere: How Organizational Learning Drives Positive Change Skillsoft Course ald_03_a03_bs_enus
Career and Family Challenges for Women Leaders Skillsoft Course ald_05_a03_bs_enus
Management Curriculum (12)
Title Type ID / DESCRIPTION
Effectively Directing and Delegating as a Manager Skillsoft Course amg_02_a01_bs_enus
Choosing and Preparing Your Delegate Skillsoft Course amg_08_a01_bs_enus
Taking Action to Empower Employees Skillsoft Course bs_ald12_a01_enus
Strategies for Managing Technical Teams Skillsoft Course bs_ald08_a01_enus
Coaching Techniques That Inspire Coachees to Action Skillsoft Course bs_amg09_a01_enus
Managing Employee Development Skillsoft Course amg_02_a02_bs_enus
Getting What You Expect from Your Delegate Skillsoft Course amg_08_a02_bs_enus
Management & Leadership Essentials Skillsoft Final Exams ast_02_a01_fe_enus
Keeping Your Coachee Committed and Accountable Skillsoft Course bs_amg09_a02_enus
Facing the Management Challenges of Difficult Behavior and Diverse Teams Skillsoft Course amg_02_a03_bs_enus
Taking Your Team to the Next Level with Delegation Skillsoft Course amg_08_a03_bs_enus
Being a Fair and Caring Manager Skillsoft Course amg_02_a04_bs_enus
Product Management (0)
Title Type ID / DESCRIPTION
Product Management: Metrics for Product Managers Skillsoft Course bs_apm01_a03_enus
Product Management: An Overview Skillsoft Course bs_apm01_a01_enus

PROFESSIONAL EFFECTIVENESS

Communication Curriculum (31)
Title Type ID / DESCRIPTION
The Essentials for Anger Management Skillsoft Course comm_47_a01_bs_enus
Capturing the Attention of Senior Executives Skillsoft Course comm_49_a01_bs_enus
Developing an Effective Business Case Skillsoft Course acm_01_a01_bs_enus
Writing Effective E-mails and Instant Messages Skillsoft Course acm_02_a01_bs_enus
Keeping Business Calls Professional Skillsoft Course acm_03_a01_bs_enus
Using the Parts of Speech Skillsoft Course acm_04_a01_bs_enus
Listening Even When it’s Difficult to Listen Skillsoft Course acm_14_a01_bs_enus
The Many Approaches to Facing Workplace Conflict Skillsoft Course acm_11_a01_bs_enus
The First Steps in Negotiating Skillsoft Course acm_12_a01_bs_enus
Navigating Your Own Emotions Skillsoft Course acm_13_a01_bs_enus
Polishing Your Feedback Skills Skillsoft Course acm_15_a01_bs_enus
Acting with Diplomacy and Tact Skillsoft Course acm_16_a01_bs_enus
Fundamentals of Business Storytelling Skillsoft Course acm_17_a01_bs_enus
Improving Your Technical Writing Skills Skillsoft Course acm_06_a01_it_enus
Communicating with Confidence Skillsoft Course bs_acm18_a01_enus
Taking Effective and Professional Notes Skillsoft Course bs_acm19_a01_enus
Sending E-mails to the Right People Skillsoft Course acm_02_a02_bs_enus
Getting the Details Right: Spelling Basics Skillsoft Course acm_04_a02_bs_enus
Using Active Listening in Workplace Situations Skillsoft Course acm_14_a02_bs_enus
Facing and Resolving Conflict in the Workplace Skillsoft Course acm_11_a02_bs_enus
Negotiating the Best Solution Skillsoft Course acm_12_a02_bs_enus
Navigating Other People’s Emotions Skillsoft Course acm_13_a02_bs_enus
Gaining a Positive Perspective on Feedback Skillsoft Course acm_15_a02_bs_enus
Navigating Challenging Situations with Diplomacy and Tact Skillsoft Course acm_16_a02_bs_enus
Organizing Your E-mail Skillsoft Course acm_02_a03_bs_enus
Abbreviating, Capitalizing, and Using Numbers Skillsoft Course acm_04_a03_bs_enus
Navigating the Workplace with Emotional Intelligence Skillsoft Course acm_13_a03_bs_enus
Using Punctuation Marks Skillsoft Course acm_04_a04_bs_enus
Creating Well-constructed Sentences Skillsoft Course acm_04_a05_bs_enus
Being a Responsible Corporate Digital Citizen Skillsoft Course bs_apd24_a01_enus
Troublesome Words and Phrases: Common Usage Mistakes in Writing Skillsoft Course acm_04_a06_bs_enus
Personal Development Curriculum (27)
Title Type ID / DESCRIPTION
Outwitting Your Cognitive Bias Skillsoft Course bs_apd28_a01_enus
Organize Your Physical and Digital Workspace Skillsoft Course pd_32_a01_bs_enus
Managing Pressure and Stress to Optimize Your Performance Skillsoft Course apd_07_a01_bs_enus
Writing and Preparing an Effective Speech Skillsoft Course apd_06_a01_bs_enus
Uncovering and Utilizing Your Talents and Skills Skillsoft Course apd_10_a01_bs_enus
Procrastination: Admitting it is the First Step Skillsoft Course apd_11_a01_bs_enus
Improving Your Memory Skills Skillsoft Course apd_12_a01_bs_enus
Improving Your Reading Speed and Comprehension Skillsoft Course apd_13_a01_bs_enus
Understanding Unconscious Bias Skillsoft Course apd_14_a01_bs_enus
Developing a Growth Mind-set Skillsoft Course bs_ast03_a01_enus
Taking the Lead with Workplace Motivation and Engagement Skillsoft Course bs_apd27_a01_enus
Avoid Procrastination by Getting Organized Instead Skillsoft Course pd_32_a02_bs_enus
Conquering the Challenges of Public Speaking Skillsoft Course apd_06_a02_bs_enus
Self-improvement for Lifelong Success Skillsoft Course apd_10_a02_bs_enus
Beating Procrastination by Boosting Your Creativity and Drive Skillsoft Course apd_11_a02_bs_enus
Overcoming Your Own Unconscious Biases Skillsoft Course apd_14_a02_bs_enus
Getting to the Root of a Problem Skillsoft Course apd_15_a01_bs_enus
Finding and Nurturing a Mentor Relationship Skillsoft Course bs_apd22_a01_enus
Learning from Failure Skillsoft Course bs_apd19_a01_enus
Keeping Your Skillset Current in the Digital Economy Skillsoft Course bs_apd23_a01_enus
Maximize Your Productivity by Managing Time and Tasks Skillsoft Course pd_32_a03_bs_enus
Establishing Self-confidence for Life Skillsoft Course apd_10_a03_bs_enus
Overcoming Unconscious Bias in the Workplace Skillsoft Course apd_14_a03_bs_enus
Defining Alternative Solutions to a Problem Skillsoft Course apd_15_a02_bs_enus
Achieve Productivity in Your Personal Life Skillsoft Course pd_32_a04_bs_enus
Choosing and Using the Best Solution Skillsoft Course apd_15_a03_bs_enus
Be Liked and Respected in the Workplace (New) Skillsoft Course bs_apd29_a01_enus

PROJECT EFFECTIVENESS

Business Analysis (15)
Title Type ID / DESCRIPTION
Business Analysis Analytical Techniques Skillsoft Course aba_03_a01_bs_enus
Personal Skills for Effective Business Analysis Skillsoft Course aba_04_a01_bs_enus
Business Analysis Overview Skillsoft Course aba_02_a01_bs_enus
Business Analysis Activities and Tools Skillsoft Course aba_03_a02_bs_enus
Business Analysis Professional Effectiveness Competencies Skillsoft Course aba_04_a02_bs_enus
The BA Planning and Monitoring Knowledge Area Skillsoft Course aba_02_a02_bs_enus
Business Analysis Documentation and Criteria Skillsoft Course aba_03_a03_bs_enus
Perspectives for Effective Business Analysis Skillsoft Course aba_04_a03_bs_enus
The BA Elicitation and Collaboration Knowledge Area Skillsoft Course aba_02_a03_bs_enus
The Requirements Life Cycle Management Knowledge Area Skillsoft Course aba_02_a04_bs_enus
The Strategy Analysis Knowledge Area Skillsoft Course aba_02_a05_bs_enus
RADD Knowledge Area: Part 1 Skillsoft Course aba_02_a06_bs_enus
RADD Knowledge Area: Part 2 Skillsoft Course aba_02_a07_bs_enus
The Solution Evaluation Knowledge Area Skillsoft Course aba_02_a08_bs_enus
Certified Business Analysis Professional Skillsoft Final Exams aba_02_a01_fe_enus
Project Management Curriculum (54)
Title Type ID / DESCRIPTION
Ethics and Project Management Skillsoft Course apj_12_a01_bs_enus
Agile Principles and Methodologies Skillsoft Course apj_13_a01_it_enus
Project Selection and Initiation Skillsoft Course ib_prop_a01_it_enus
Project Initiation and Planning (PMBOK® Guide Sixth Edition) Skillsoft Course apj_17_a01_bs_enus
Plan and Define Project Scope (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a01_bs_enus
Define and Sequence Activities (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a01_bs_enus
Creating a Project Budget (PMBOK® Guide Sixth Edition) Skillsoft Course apj_20_a01_bs_enus
Planning Quality Management (PMBOK® Guide Sixth Edition) Skillsoft Course apj_21_a01_bs_enus
Plan and Acquire Resources (PMBOK® Guide Sixth Edition) Skillsoft Course apj_22_a01_bs_enus
Plan and Manage Communications (PMBOK® Guide Sixth Edition) Skillsoft Course apj_23_a01_bs_enus
Planning Risk Management (PMBOK® Guide Sixth Edition) Skillsoft Course apj_24_a01_bs_enus
Procurement Planning (PMBOK® Guide Sixth Edition) Skillsoft Course apj_25_a01_bs_enus
Planning Stakeholder Engagement (PMBOK® Guide Sixth Edition) Skillsoft Course apj_26_a01_bs_enus
Project Management Introduction (PMBOK® Guide Sixth Edition) Skillsoft Course apj_28_a01_bs_enus
PRINCE2® Project Management Overview (2017 Update) Skillsoft Course apj_29_a01_bs_enus
Ethical Standards and PMI® Core Values Skillsoft Course apj_12_a02_bs_enus
Agile Project Planning Skillsoft Course apj_13_a02_it_enus
Scope, Schedule and Cost Planning Skillsoft Course ib_prop_a02_it_enus
Managing Project Work (PMBOK® Guide Sixth Edition) Skillsoft Course apj_17_a02_bs_enus
Create Work Breakdown Structure (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a02_bs_enus
Develop the Project Schedule (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a02_bs_enus
Keeping Your Project on Budget (PMBOK® Guide Sixth Edition) Skillsoft Course apj_20_a02_bs_enus
Manage and Control Quality (PMBOK® Guide Sixth Edition) Skillsoft Course apj_21_a02_bs_enus
Develop and Manage Resources (PMBOK® Guide Sixth Edition) Skillsoft Course apj_22_a02_bs_enus
Monitor Project Communications (PMBOK® Guide Sixth Edition) Skillsoft Course apj_23_a02_bs_enus
Identifying Risk (PMBOK® Guide Sixth Edition) Skillsoft Course apj_24_a02_bs_enus
Procurement Management (PMBOK® Guide Sixth Edition) Skillsoft Course apj_25_a02_bs_enus
Managing Stakeholder Engagement (PMBOK® Guide Sixth Edition) Skillsoft Course apj_26_a02_bs_enus
Project Fundamentals (PMBOK® Guide Sixth Edition) Skillsoft Course apj_28_a02_bs_enus
PRINCE2® Project Planning and Risk Management (2017 Update) Skillsoft Course apj_29_a02_bs_enus
Agile Project Scheduling and Monitoring Skillsoft Course apj_13_a03_it_enus
Resource and Risk Planning Skillsoft Course ib_prop_a03_it_enus
Project Changes and Closing (PMBOK® Guide Sixth Edition) Skillsoft Course apj_17_a03_bs_enus
Validate and Control Scope (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a03_bs_enus
Control the Project Schedule (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a03_bs_enus
Quality Methodologies and Standards for Project Management Skillsoft Course apj_21_a03_bs_enus
Analyzing Risk (PMBOK® Guide Sixth Edition) Skillsoft Course apj_24_a03_bs_enus
The Process Groups (PMBOK® Guide Sixth Edition) Skillsoft Course apj_28_a03_bs_enus
PRINCE2® Project Quality and Control (2017 Update) Skillsoft Course apj_29_a03_bs_enus
Agile Stakeholder Engagement and Team Development Skillsoft Course apj_13_a04_it_enus
Communication, Changes, and Documentation Skillsoft Course ib_prop_a04_it_enus
Capturing, Analyzing, and Using Project Lessons Learned Skillsoft Course apj_17_a04_bs_enus
Responding to Risk (PMBOK® Guide Sixth Edition) Skillsoft Course apj_24_a04_bs_enus
PRINCE2® Start, Direct, and Initiate Projects (2017 Update) Skillsoft Course apj_29_a04_bs_enus
Agile Key Exam Concepts Skillsoft Course apj_13_a05_it_enus
Controlling Project Work and Closing Skillsoft Course ib_prop_a05_it_enus
Strategically Focused Project Management Skillsoft Course apj_17_a05_bs_enus
PRINCE2® Control, Manage, and Close Projects (2017 Update) Skillsoft Course apj_29_a05_bs_enus
Planning and Controlling the Project Schedule Skillsoft Course ib_prop_a06_it_enus
Adopting PRINCE2® for your Project Environment (2017 Update) Skillsoft Course apj_29_a06_bs_enus
Project Management Practical Exercises Skillsoft Course ib_prop_a07_it_enus
Quality and Procurement Planning Skillsoft Course ib_prop_a08_it_enus
Project Planning Documents Skillsoft Course ib_prop_a09_it_enus
Project Documents and Terminology Skillsoft Course ib_prop_a10_it_enus
Team Building Curriculum (2)
Title Type ID / DESCRIPTION
Getting Your Pitch Heard Skillsoft Course bs_atm03_a01_enus
Contributing as a Virtual Team Member Skillsoft Course bs_atm04_a01_enus

SALES and CUSTOMER FACING SKILLS

Customer Service Curriculum (33)
Title Type ID / DESCRIPTION
ITIL® 2011 Edition OSA: Introduction to Operational Support and Analysis Skillsoft Course ib_iosb_a01_it_enus
ITIL® 4 Foundation: Introduction Skillsoft Course it_acs04_01_enus
ITIL® 2011 Edition OSA: Introduction to Event Management Skillsoft Course ib_iosb_a02_it_enus
ITIL® 4 Foundation: Key Concepts of Service Management Skillsoft Course it_acs04_02_enus
ITIL® 2011 Edition OSA: Introduction to Incident Management Skillsoft Course ib_iosb_a03_it_enus
Overview of the ITIL® Service Lifecycle Skillsoft Course acs_01_a01_it_enus
ITIL® 4 Foundation: Key Concepts Skillsoft Course it_acs04_03_enus
ITIL® 2011 Edition OSA: Incident Management Interactions Skillsoft Course ib_iosb_a04_it_enus
ITIL® Service Strategy Concepts Skillsoft Course acs_01_a02_it_enus
ITIL® 4 Foundation: The Service Value System Skillsoft Course it_acs04_04_enus
ITIL® 2011 Edition OSA: Introduction to Request Fulfillment Skillsoft Course ib_iosb_a05_it_enus
ITIL® Service Strategy Processes Skillsoft Course acs_01_a03_it_enus
ITIL® 4 Foundation: The Service Value Chain Skillsoft Course it_acs04_05_enus
ITIL® 2011 Edition OSA: Request Fulfillment Process Interfaces and Challenges Skillsoft Course ib_iosb_a06_it_enus
ITIL® Service Design Concepts Skillsoft Course acs_01_a04_it_enus
ITIL® 4 Foundation: The Guiding Principles Skillsoft Course it_acs04_06_enus
ITIL® 2011 Edition OSA: Introduction to Problem Management Skillsoft Course ib_iosb_a07_it_enus
ITIL® Service Design Processes Skillsoft Course acs_01_a05_it_enus
ITIL® 4 Foundation: General Management Practices Skillsoft Course it_acs04_07_enus
ITIL® 2011 Edition OSA: Problem Management Process Interfaces and Challenges Skillsoft Course ib_iosb_a08_it_enus
ITIL® Service Transition Concepts and Processes Skillsoft Course acs_01_a06_it_enus
ITIL® 4 Foundation: Service Management Practices (Part 1) Skillsoft Course it_acs04_08_enus
ITIL® 2011 Edition OSA: Introduction to Access Management Skillsoft Course ib_iosb_a09_it_enus
ITIL® Service Operation Concepts Skillsoft Course acs_01_a07_it_enus
ITIL® 4 Foundation: Service Management Practices (Part 2) Skillsoft Course it_acs04_09_enus
ITIL® 2011 Edition OSA: Introduction to the Service Desk Skillsoft Course ib_iosb_a10_it_enus
ITIL® Service Operation Processes Skillsoft Course acs_01_a08_it_enus
ITIL® 2011 Edition OSA: Service Desk Metrics and Outsourcing Skillsoft Course ib_iosb_a11_it_enus
ITIL® Continual Service Improvement Skillsoft Course acs_01_a09_it_enus
ITIL® 2011 Edition OSA: Introduction to Functions Skillsoft Course ib_iosb_a12_it_enus
ITIL® 2011 Edition OSA: Function Activities Skillsoft Course ib_iosb_a13_it_enus
ITIL® 2011 Edition OSA: Technology and Implementation Considerations Skillsoft Course ib_iosb_a14_it_enus
ITIL ® Operational Support & Analysis Skillsoft Final Exams ib_iosb_a01_fe_enus