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BUSINESS STRATEGY And OPERATIONS

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Marketing Curriculum
Essential Marketing Strategies (16)
Title Type ID / DESCRIPTION
The Basics of Marketing Skillsoft Course mkt_05_a01_bs_enus
The People and Planning in Marketing Skillsoft Course mkt_05_a02_bs_enus
Product, Pricing, and Promotion in the Marketing Mix Skillsoft Course mkt_05_a03_bs_enus
Distribution and E-Marketing Ethics in the Marketing Mix Skillsoft Course mkt_05_a04_bs_enus
Competitive Marketing Strategies: Analyzing Your Organization Skillsoft Course mkt_05_a05_bs_enus
Designing Products to Fit the Channel Skillsoft Business Impact Series _pc_bi_spbi005
Increasing Competitiveness through Collaboration Skillsoft Challenge Series _pc_ch_lsch006
Using Web Analytics to Increase Sales Skillsoft Business Impact Series _pc_bi_spbi012
Trade Show Marketing – Planning Ahead Skillsoft Business Impact Series _pc_bi_spbi013
Operations Curriculum
Operations Management: Efficiency of Production (8)
Title Type ID / DESCRIPTION
Operations Management Functions and Strategies Skillsoft Course oper_45_a01_bs_enus
Strategic Product and Service Management Skillsoft Course oper_45_a02_bs_enus
Supply Chain Management Basics: Cutting Costs and Optimizing Delivery Skillsoft Course oper_45_a03_bs_enus
Inventory Management: Aligning Inventory with Production and Demand Skillsoft Course oper_45_a04_bs_enus
Optimizing Operations Using Demand Forecasting and Capacity Management Skillsoft Course oper_45_a05_bs_enus
Six Sigma Black Belt (2015 BOK): Define (4)
Title Type ID / DESCRIPTION
Determining Requirements by Listening to the Voice of the Customer in Six Sigma Skillsoft Course oper_39_a01_bs_enus
Six Sigma Business Case, Project Charter, and Tools Skillsoft Course oper_39_a02_bs_enus
Six Sigma Black Belt (2015 BOK): Design for Six Sigma (DFSS) (1)
Title Type ID / DESCRIPTION
Common DFSS Methodologies, Design for X, and Robust Designs Skillsoft Course oper_44_a01_bs_enus
Six Sigma Black Belt (2015 BOK): Organization-wide Planning and Deployment (6)
Title Type ID / DESCRIPTION
Fundamentals of Lean and Six Sigma and their Applications Skillsoft Course oper_36_a01_bs_enus
Six Sigma Project Selection, Roles, and Responsibilities Skillsoft Course oper_36_a02_bs_enus
Six Sigma Strategic Planning and Deployment Skillsoft Course oper_36_a03_bs_enus
Six Sigma Black Belt (2015 BOK): Organizational Process Management and Measures (4)
Title Type ID / DESCRIPTION
Impact on Stakeholders and Benchmarking for Six Sigma Skillsoft Course oper_37_a01_bs_enus
Using Business and Financial Measures in Six Sigma Skillsoft Course oper_37_a02_bs_enus
Six Sigma Black Belt (2015 BOK): Team Management (6)
Title Type ID / DESCRIPTION
Six Sigma Team Dynamics, Roles, and Success Factors Skillsoft Course oper_38_a01_bs_enus
Six Sigma Team Facilitation and Leadership Skillsoft Course oper_38_a02_bs_enus
Six Sigma Team Dynamics and Training Skillsoft Course oper_38_a03_bs_enus
Six Sigma Green Belt - Analyze (3)
Title Type ID / DESCRIPTION
Six Sigma Exploratory Data Analysis Skillsoft Course apr_04_a01_bs_enus
Six Sigma Hypothesis Testing Fundamentals Skillsoft Course apr_04_a02_bs_enus
Six Sigma Hypothesis Tests for Variances and Proportions Skillsoft Course apr_04_a03_bs_enus
Six Sigma Green Belt - Control (3)
Title Type ID / DESCRIPTION
Six Sigma Statistical Process Control Basics Skillsoft Course apr_06_a01_bs_enus
Six Sigma Control Charts Skillsoft Course apr_06_a02_bs_enus
Six Sigma Process Control Tools Skillsoft Course apr_06_a03_bs_enus
Six Sigma Green Belt - Define (6)
Title Type ID / DESCRIPTION
Identifying Six Sigma Projects Skillsoft Course apr_02_a01_bs_enus
Six Sigma Voice of the Customer Skillsoft Course apr_02_a02_bs_enus
Six Sigma Project Management Essentials Skillsoft Course apr_02_a03_bs_enus
Management and Planning Tools for Six Sigma Skillsoft Course apr_02_a04_bs_enus
Six Sigma Performance Metrics Skillsoft Course apr_02_a05_bs_enus
Team Dynamics and Performance for Six Sigma Projects Skillsoft Course apr_02_a06_bs_enus
Six Sigma Green Belt - Improve (3)
Title Type ID / DESCRIPTION
Six Sigma Design of Experiments Skillsoft Course apr_05_a01_bs_enus
Six Sigma Root Cause Analysis and Waste Elimination Skillsoft Course apr_05_a02_bs_enus
Six Sigma Cycle-time Reduction and Kaizen Blitz Skillsoft Course apr_05_a03_bs_enus
Six Sigma Green Belt - Measure (6)
Title Type ID / DESCRIPTION
Six Sigma Process Documentation and Analysis Skillsoft Course apr_03_a01_bs_enus
Six Sigma Probability and Statistical Distributions Skillsoft Course apr_03_a02_bs_enus
Six Sigma Data Classification, Sampling, and Collection Skillsoft Course apr_03_a03_bs_enus
Six Sigma Statistics and Graphical Presentation Skillsoft Course apr_03_a04_bs_enus
Six Sigma Measurement Systems Analysis Skillsoft Course apr_03_a05_bs_enus
Six Sigma Process and Performance Capability Measurement Skillsoft Course apr_03_a06_bs_enus
Six Sigma Green Belt - Six Sigma and Organizational Strategy (4)
Title Type ID / DESCRIPTION
Organizational Goals and Six Sigma Skillsoft Course apr_01_a01_bs_enus
Lean Principles in Six Sigma Projects Skillsoft Course apr_01_a02_bs_enus
FMEA and Design for Six Sigma Skillsoft Course apr_01_a03_bs_enus
Understanding Lean Production (12)
Title Type ID / DESCRIPTION
Using Lean to Perfect Organizational Processes Skillsoft Course oper_46_a01_bs_enus
Using Lean to Improve Flow and Pull Skillsoft Course oper_46_a02_bs_enus
Using Lean to Reduce Waste and Streamline Value Flow Skillsoft Course oper_46_a03_bs_enus
Applying Value Stream Mapping in Lean Business Skillsoft Course oper_46_a04_bs_enus
Five Steps to Perfection: Implementing Lean Skillsoft Business Impact Series _pc_bi_ssbi009
Value Stream Maps for Non-manufacturing Processes Skillsoft Business Impact Series _pc_bi_ssbi010
Do You Share Your Organization’s Values? Skillsoft Business Impact Series _pc_bi_pabi006
Strategic Planning Curriculum
Fundamentals of Business Planning (3)
Title Type ID / DESCRIPTION
Preparing and Implementing a Business Plan Skillsoft Course ast_02_a01_bs_enus
Effective Critical Analysis of Business Reports Skillsoft Business Impact Series _pc_bi_pfbi004
Leading Outside the Organization Skillsoft Business Impact Series _pc_bi_lsbi005
Returning to Core Competencies Skillsoft Business Impact Series _pc_bi_lsbi014
Competitive Awareness and Strategy Skillsoft Challenge Series _pc_ch_lach022
Management & Leadership Essentials Skillsoft Final Exams ast_02_a01_fe_enus
Thinking Strategically and Managing Risk (4)
Title Type ID / DESCRIPTION
Thinking Strategically as a Manager Skillsoft Course ast_01_a01_bs_enus
Using Strategic Thinking to Consider the Big Picture Skillsoft Course ast_01_a02_bs_enus
Identifying Risks in Your Organization Skillsoft Course ast_01_a03_bs_enus
Assessing Your Organization’s Risks Skillsoft Course ast_01_a04_bs_enus
Responding Effectively to Risks Skillsoft Course ast_01_a05_bs_enus

FINANCE, HUMAN RESOURCES And ADMINISTRATION

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Administrative Support Curriculum
Administrative Support: Secrets to Success (2)
Title Type ID / DESCRIPTION
Administrative Support: Developing Your Essential Skills Skillsoft Course aad_01_a01_bs_enus
Administrative Support: Working in Partnership with Your Boss Skillsoft Course aad_01_a02_bs_enus
Administrative Support: Interacting Effectively with Colleagues Skillsoft Course aad_01_a03_bs_enus
Administrative Support: Projecting a Positive Professional Image Skillsoft Course aad_01_a04_bs_enus
Finance and Accounting Curriculum
Accounting for Non-Financial Professionals (2)
Title Type ID / DESCRIPTION
Basic Accounting Concepts for Non-financial Professionals Skillsoft Course fin_08_a01_bs_enus
Basic Budgeting for Non-financial Professionals Skillsoft Course fin_08_a02_bs_enus
Comprehending Financials: A Guide to Financial Statements Skillsoft Course fin_08_a03_bs_enus
Financial Statement Analysis for Non-financial Professionals Skillsoft Course fin_08_a04_bs_enus
Increasing Cash Flow in Times of Need Skillsoft Business Impact Series _pc_bi_fabi003
Attracting New Investors – Keeping Presentations Focused Skillsoft Business Impact Series _pc_bi_fabi004
What’s Your Gross Profit Margin Really Saying? Skillsoft Business Impact Series _pc_bi_fabi006
Recognizing The Value of Intangible Assets Skillsoft Business Impact Series _pc_bi_fabi007
Recession: How it Affects Business Skillsoft Business Impact Series _pc_bi_fabi008
Assessing Nonrecurring Items in Income Statements Skillsoft Business Impact Series _pc_bi_fabi009
The Time Value of Money: Possible Pitfalls Skillsoft Business Impact Series _pc_bi_fabi011
Using Financial Analysis for Credit Decisions Skillsoft Challenge Series _pc_ch_lach012
Human Resources Curriculum
Recruiting, Screening, and Onboarding Effectively (20)
Title Type ID / DESCRIPTION
Ensuring Onboarding Success Skillsoft Course ahr_01_a03_bs_enus
Hitting the Recruitment Bull’s-eye Skillsoft Course ahr_01_a01_bs_enus
Applicant Screening: The First Step in Hiring the Best Skillsoft Course ahr_01_a02_bs_enus
Guarding Against Interviewing Biases Skillsoft Business Impact Series _pc_bi_hrbi003
Conducting Interviews: Asking the Right Questions Skillsoft Business Impact Series _pc_bi_hrbi014
Creating a Compelling Job Description Skillsoft Business Impact Series _pc_bi_hrbi015
Hiring Strategic Thinkers Skillsoft Challenge Series _pc_ch_lach011
Hiring a New Employee Skillsoft Challenge Series _pc_ch_lach028
Fringe Benefits: Maintaining a Competitive Hiring Advantage Skillsoft Business Impact Series _pc_bi_hrbi004
Aligning Recruitment to Job Requirements Skillsoft Business Impact Series _pc_bi_hrbi001
Preventing High Turnover Rates: How to Keep The Best Skillsoft Business Impact Series _pc_bi_mgbi008
Disciplines of Organizational Learning: Personal Mastery Skillsoft Business Impact Series _pc_bi_pfbi011
Surviving the Talent Crunch Skillsoft Challenge Series _pc_ch_lsch007
SHRM- SCP: HRM for Senior HR Professionals (7)
Title Type ID / DESCRIPTION
Advanced HR Management: Competencies for Senior HR Professionals Part I Skillsoft Course hr_22_a01_bs_enus
Advanced HR Management: Competencies for Senior HR Professionals Part II Skillsoft Course hr_22_a02_bs_enus
Advanced Human Resources Management: People and Organization Skillsoft Course hr_22_a03_bs_enus
Advanced Human Resources Management: Workplace and HR Strategy Skillsoft Course hr_22_a04_bs_enus

MANAGEMENT And LEADERSHIP

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Leadership Curriculum
Developing Leadership Skills (14)
Title Type ID / DESCRIPTION
Motivating Your Employees Skillsoft Course ald_01_a01_bs_enus
Communicating Vision to Your Employees Skillsoft Course ald_01_a02_bs_enus
Leading through Positive Influence Skillsoft Course ald_01_a03_bs_enus
Leveraging Emotional Intelligence Skillsoft Course ald_01_a04_bs_enus
Communicating a Shared Vision Skillsoft Business Impact Series _pc_bi_lsbi001
Motivating Human Behavior Skillsoft Challenge Series _pc_ch_lsch002
The Emotionally Intelligent Leader Skillsoft Challenge Series _pc_ch_lach014
Crafting an Organizational Vision Skillsoft Challenge Series _pc_ch_lach040
Leader as Motivator Skillsoft Challenge Series _pc_ch_lach008
Leading Virtual Teams (1)
Title Type ID / DESCRIPTION
Establishing Effective Virtual Teams Skillsoft Course ald_06_a01_bs_enus
Facing Virtual Team Challenges Skillsoft Course ald_06_a02_bs_enus
Leveraging Leadership Techniques (25)
Title Type ID / DESCRIPTION
Key Elements of Business Execution Skillsoft Course ald_02_a01_bs_enus
Building Innovation Cultures and Leaders Skillsoft Course ald_02_a02_bs_enus
Leading Your Team through Change Skillsoft Course ald_02_a03_bs_enus
Building a Leadership Development Plan Skillsoft Course ald_02_a04_bs_enus
Aligning Unit Goals and Imperatives Skillsoft Course ald_02_a05_bs_enus
Leading Teams through Change Skillsoft Business Impact Series _pc_bi_lsbi003
Knowing When to Take Leadership Risks Skillsoft Business Impact Series _pc_bi_lsbi006
Do You Share Your Organization’s Values? Skillsoft Business Impact Series _pc_bi_pabi006
Wanted – Innovation Leaders Skillsoft Business Impact Series _pc_bi_lsbi013
Developing a Business Execution Culture Skillsoft Challenge Series _pc_ch_lach001
Leading Change Skillsoft Challenge Series _pc_ch_lach004
Leading Innovation Skillsoft Challenge Series _pc_ch_lach010
Fostering a Business Execution Culture Skillsoft Business Impact Series _pc_bi_lsbi008
Performance Dashboard or Scorecard? Skillsoft Business Impact Series _pc_bi_mgbi012
Women In Leadership (4)
Title Type ID / DESCRIPTION
Gender and Leadership Skillsoft Course ald_05_a01_bs_enus
Choosing to Lead as a Woman Skillsoft Course ald_05_a02_bs_enus
Career and Family Challenges for Women Leaders Skillsoft Course ald_05_a03_bs_enus
Management Curriculum
Achieving Success through Delegation (3)
Title Type ID / DESCRIPTION
Choosing and Preparing Your Delegate Skillsoft Course amg_08_a01_bs_enus
Getting What You Expect from Your Delegate Skillsoft Course amg_08_a02_bs_enus
Taking Your Team to the Next Level with Delegation Skillsoft Course amg_08_a03_bs_enus
Delegating Appropriate Tasks Skillsoft Business Impact Series _pc_bi_mgbi007
Developing Employees through Delegation Skillsoft Challenge Series _pc_ch_lach017
Advanced Management Techniques (17)
Title Type ID / DESCRIPTION
Gauging Your Organization’s High-performing Potential Skillsoft Course amg_04_a01_bs_enus
Managing for Cross-functionality Skillsoft Course amg_04_a02_bs_enus
Managing Your Company’s Talent Skillsoft Course amg_04_a03_bs_enus
Managing the Unique Needs of Experts Skillsoft Course amg_04_a04_bs_enus
Fostering Mentoring Relationships Skillsoft Course amg_04_a05_bs_enus
Managing Top Performers Is Always Easy…Right? Skillsoft Business Impact Series _pc_bi_hrbi013
Recognizing Natural Leaders Skillsoft Challenge Series _pc_ch_lsch001
Developing Adaptable Managers Skillsoft Business Impact Series _pc_bi_mgbi013
Employee Engagement Skillsoft Challenge Series _pc_ch_mgch006
Delivering Bad News Effectively Skillsoft Challenge Series _pc_ch_lach033
Building Upward Relationships Skillsoft Challenge Series _pc_ch_lach039
First Time Manager Essentials (6)
Title Type ID / DESCRIPTION
The Reality of Being a First-time Manager Skillsoft Course amg_01_a01_bs_enus
Facing Challenges as a First-time Manager Skillsoft Course amg_01_a02_bs_enus
Managing Fairly Skillsoft Business Impact Series _pc_bi_mgbi016
Acting Decisively Skillsoft Challenge Series _pc_ch_lach034
Employee Dismissal Skillsoft Challenge Series _pc_ch_lach038
Making the Move Into Management Skillsoft Challenge Series _pc_ch_lach029
Leveraging Key Management Techniques (2)
Title Type ID / DESCRIPTION
Effectively Directing and Delegating as a Manager Skillsoft Course amg_02_a01_bs_enus
Managing Employee Development Skillsoft Course amg_02_a02_bs_enus
Facing the Management Challenges of Difficult Behavior and Diverse Teams Skillsoft Course amg_02_a03_bs_enus
Being a Fair and Caring Manager Skillsoft Course amg_02_a04_bs_enus
Managing a Multigenerational Workforce (9)
Title Type ID / DESCRIPTION
Maintaining a Cohesive Multigenerational Workforce Skillsoft Course amg_05_a01_bs_enus
Managing Multigenerational Employees Skillsoft Course amg_05_a02_bs_enus
Managing an Aging Workforce Skillsoft Business Impact Series _pc_bi_mgbi005
Developing the Next Generation Skillsoft Business Impact Series _pc_bi_lsbi007
Understanding the Motives of Millennials Skillsoft Business Impact Series _pc_bi_mgbi014
Managing Employee Performance (14)
Title Type ID / DESCRIPTION
Keeping Top Performers Challenged Skillsoft Course amg_03_a01_bs_enus
Planning an Effective Performance Appraisal Skillsoft Course amg_03_a02_bs_enus
Creating a Plan for Performance Management Skillsoft Course amg_03_a03_bs_enus
Detecting and Dealing with Performance Problems Skillsoft Course amg_03_a04_bs_enus
Preparing for Your Performance Appraisal Skillsoft Business Impact Series _pc_bi_pfbi017
Underperforming Employee – Now What? Skillsoft Business Impact Series _pc_bi_hrbi010
Managing Performance Skillsoft Challenge Series _pc_ch_lach002
Attracting and Retaining Talent Skillsoft Challenge Series _pc_ch_lach021
Managing in Difficult Times (9)
Title Type ID / DESCRIPTION
Being an Effective Manager When Times Are Tough Skillsoft Course amg_06_a01_bs_enus
Managing Motivation during Organizational Change Skillsoft Course amg_06_a02_bs_enus
How to Manage Difficult Conversations Skillsoft Course amg_06_a03_bs_enus
Demonstrating Accountability in a Crisis Situation Skillsoft Challenge Series _pc_ch_lach007
Perseverance and Flexibility in Times of Crisis Skillsoft Challenge Series _pc_ch_lach026

PROFESSIONAL EFFECTIVENESS

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Communication Curriculum
Cross-Cultural Communication (8)
Title Type ID / DESCRIPTION
How Culture Impacts Communication Skillsoft Course comm_48_a01_bs_enus
Using Communication Strategies to Bridge Cultural Divides Skillsoft Course comm_48_a02_bs_enus
Communicating with a Cross-cultural Audience Skillsoft Business Impact Series _pc_bi_pfbi020
Dispute Resolution in International Contracts Skillsoft Challenge Series _pc_ch_lsch005
Dealing with Workplace Conflict (8)
Title Type ID / DESCRIPTION
The Many Approaches to Facing Workplace Conflict Skillsoft Course acm_11_a01_bs_enus
Facing and Resolving Conflict in the Workplace Skillsoft Course acm_11_a02_bs_enus
Confrontation: What’s the Best Approach Skillsoft Business Impact Series _pc_bi_mgbi009
Personal Conflict Styles Skillsoft Business Impact Series _pc_bi_pabi002
Coping with Accusations in the Workplace Skillsoft Challenge Series _pc_ch_lsch003
Managing Conflict Skillsoft Challenge Series _pc_ch_lach009
Conflict: Avoid, Confront, or Delay? Skillsoft Challenge Series _pc_ch_pach004
Meeting the Challenge of Workplace Conflict Skillsoft Challenge Series _pc_ch_coch001
Developing Effective Negotiation Skills (9)
Title Type ID / DESCRIPTION
The First Steps in Negotiating Skillsoft Course acm_12_a01_bs_enus
Negotiating the Best Solution Skillsoft Course acm_12_a02_bs_enus
Effective Body Language in Negotiations Skillsoft Business Impact Series _pc_bi_pfbi013
Vendor Negotiations: Choosing the Best Approach Skillsoft Challenge Series _pc_ch_lach032
Tailoring Your Negotiating Approach Skillsoft Challenge Series _pc_ch_coch002
Developing Your Listening Skills (10)
Title Type ID / DESCRIPTION
Listening Even When it’s Difficult to Listen Skillsoft Course acm_14_a01_bs_enus
Using Active Listening in Workplace Situations Skillsoft Course acm_14_a02_bs_enus
Listening to Improve Conversation Skillsoft Business Impact Series _pc_bi_pabi001
Effective Listening Skillsoft Challenge Series _pc_ch_lach030
Listening with Skill Skillsoft Challenge Series _pc_ch_pach002
Effective Business Meetings (3)
Title Type ID / DESCRIPTION
Planning Meetings Fit for Purpose Skillsoft Course comm_50_a01_bs_enus
Running Meetings in Better Directions Skillsoft Course comm_50_a02_bs_enus
When Too Many Meetings Are Just Too Much Skillsoft Business Impact Series _pc_bi_pfbi008
Making Meetings Work Skillsoft Business Impact Series _pc_bi_pfbi018
Managing Meetings for Productivity and Effectiveness Skillsoft Challenge Series _pc_ch_lach031
Effective Business Writing (4)
Title Type ID / DESCRIPTION
Audience and Purpose in Business Writing Skillsoft Course comm_51_a01_bs_enus
Clarity and Conciseness in Business Writing Skillsoft Course comm_51_a02_bs_enus
Editing and Proofreading Business Documents Skillsoft Course comm_51_a03_bs_enus
Writing for Business Skillsoft Business Impact Series _pc_bi_pabi012
Written Communication Skillsoft Challenge Series _pc_ch_pach015
Getting Results through Personal Power (3)
Title Type ID / DESCRIPTION
Personal Power and Credibility Skillsoft Course comm_42_a01_bs_enus
Building Personal Power through Influence Skillsoft Course comm_42_a02_bs_enus
Influence Others with Political Savvy Skillsoft Course comm_42_a03_bs_enus
Influencing Key Decision Makers Skillsoft Business Impact Series _pc_bi_lsbi015
Influence and Persuasion Skillsoft Challenge Series _pc_ch_lach016
Practical Grammar for Business Writing (2)
Title Type ID / DESCRIPTION
Using the Parts of Speech Skillsoft Course acm_04_a01_bs_enus
Getting the Details Right: Spelling Basics Skillsoft Course acm_04_a02_bs_enus
Abbreviating, Capitalizing, and Using Numbers Skillsoft Course acm_04_a03_bs_enus
Using Punctuation Marks Skillsoft Course acm_04_a04_bs_enus
Creating Well-constructed Sentences Skillsoft Course acm_04_a05_bs_enus
Troublesome Words and Phrases: Common Usage Mistakes in Writing Skillsoft Course acm_04_a06_bs_enus
Skills for Communication Success (8)
Title Type ID / DESCRIPTION
The Art and Science of Communication Skillsoft Course acm_07_a01_bs_enus
Making an Impact with Non-verbal Communication Skillsoft Course acm_07_a02_bs_enus
Trust Building through Effective Communication Skillsoft Course acm_07_a03_bs_enus
Choosing the Right Interpersonal Communication Method to Make Your Point Skillsoft Course acm_07_a04_bs_enus
Become a Great Listener Skillsoft Course acm_07_a05_bs_enus
Do We Have a Failure to Communicate? Skillsoft Course acm_07_a06_bs_enus
Making Yourself Approachable Skillsoft Business Impact Series _pc_bi_pabi011
Asserting Yourself in the Workplace Skillsoft Challenge Series _pc_ch_pach016
Personal Development Curriculum
360 Degree Relationships (4)
Title Type ID / DESCRIPTION
Cultivating Relationships with Your Peers Skillsoft Course apd_04_a01_bs_enus
Building Your Professional Network Skillsoft Course apd_04_a02_bs_enus
Building Rapport with Your Boss Skillsoft Course apd_04_a03_bs_enus
Peer Political Styles Skillsoft Business Impact Series _pc_bi_pabi010
Building Better Relationships through Understanding Skillsoft Challenge Series _pc_ch_pach017
Building Peer Relationships Skillsoft Challenge Series _pc_ch_pach019
Building, Rebuilding and Sustaining Trust (4)
Title Type ID / DESCRIPTION
The Building Blocks of Building Trust Skillsoft Course pe_04_a01_bs_enus
The Fruits of Integrity: Building Trust at Work Skillsoft Challenge Series _pc_ch_pach012
Rebuilding Trust Skillsoft Business Impact Series _pc_bi_pabi005
Creating Lasting Organizational Change (16)
Title Type ID / DESCRIPTION
Facilitating Sustainable Change Skillsoft Course apd_18_a01_bs_enus
Moving Forward with Change Planning Skillsoft Course apd_18_a02_bs_enus
Making Change Stick Skillsoft Course apd_18_a03_bs_enus
Communicating Properly during Layoffs Skillsoft Business Impact Series _pc_bi_hrbi005
Involving Employees in Corporate Change Skillsoft Business Impact Series _pc_bi_lsbi011
Communicating Organizational Change Skillsoft Business Impact Series _pc_bi_mgbi015
Beyond Change: Working with Agility Skillsoft Business Impact Series _pc_bi_pabi009
Developing People Skillsoft Challenge Series _pc_ch_lach013
Instituting a Quality Improvement Program Skillsoft Challenge Series _pc_ch_pech002
Creativity in the Workplace (5)
Title Type ID / DESCRIPTION
Unleashing Personal and Team Creativity Skillsoft Course apd_02_a01_bs_enus
Verifying and Building on Creative Ideas Skillsoft Course apd_02_a02_bs_enus
Getting Ready to Present Skillsoft Challenge Series _pc_ch_pach018
Developing Your Critical Thinking Skills (8)
Title Type ID / DESCRIPTION
Confronting Your Assumptions Skillsoft Course apd_17_a01_bs_enus
Investigating Arguments Skillsoft Course apd_17_a02_bs_enus
Reaching Sound Conclusions Skillsoft Course apd_17_a03_bs_enus
Critical Thinking Skillsoft Challenge Series _pc_ch_lach025
Applying Your Best Thinking Skillsoft Challenge Series _pc_ch_pech003
Discovering Your Strengths (5)
Title Type ID / DESCRIPTION
Uncovering and Utilizing Your Talents and Skills Skillsoft Course apd_10_a01_bs_enus
Self-improvement for Lifelong Success Skillsoft Course apd_10_a02_bs_enus
Establishing Self-confidence for Life Skillsoft Course apd_10_a03_bs_enus
Diversity on the Job (6)
Title Type ID / DESCRIPTION
Bridging the Diversity Gap Skillsoft Course apd_01_a01_bs_enus
Your Role in Workplace Diversity Skillsoft Course apd_01_a02_bs_enus
Understanding Workplace Diversity Skillsoft Business Impact Series _pc_bi_hrbi002
Managing Diversity Skillsoft Challenge Series _pc_ch_lach015
Facing Problems and Making Decisions (38)
Title Type ID / DESCRIPTION
Getting to the Root of a Problem Skillsoft Course apd_15_a01_bs_enus
Defining Alternative Solutions to a Problem Skillsoft Course apd_15_a02_bs_enus
Choosing and Using the Best Solution Skillsoft Course apd_15_a03_bs_enus
Playing the Devil’s Advocate in Decision Making Skillsoft Business Impact Series _pc_bi_pfbi005
Turning Problems Around with Reverse Brainstorming Skillsoft Business Impact Series _pc_bi_lsbi017
Uncovering the Root Problem Skillsoft Challenge Series _pc_ch_lach003
Problem Solving: Process, Tools, and Techniques Skillsoft Challenge Series _pc_ch_pach003
Decisions: Making the Right Move Skillsoft Challenge Series _pc_ch_pech001
Managing Projects with No Direct Authority Skillsoft Business Impact Series _pc_bi_pmbi001
Ensuring Management Buy-in on a Project Skillsoft Business Impact Series _pc_bi_pmbi002
Managing Conflict in Project Teams Skillsoft Business Impact Series _pc_bi_pmbi003
Managing Scope on a Project Skillsoft Business Impact Series _pc_bi_pmbi004
Weighing the Costs of Project Change Skillsoft Business Impact Series _pc_bi_pmbi005
Managing Vendor Relationships Skillsoft Business Impact Series _pc_bi_pmbi006
Anticipating and Solving Problems as a Project Champion Skillsoft Business Impact Series _pc_bi_pmbi007
Addressing Stakeholder Conflicts Skillsoft Business Impact Series _pc_bi_pmbi008
Portfolios, Programs, and Projects: What’s the Difference? Skillsoft Business Impact Series _pc_bi_pmbi009
Controlling Project Cost Skillsoft Business Impact Series _pc_bi_pmbi010
Project Management Essentials Skillsoft Challenge Series _pc_ch_lach041
Supporting Project Managers Skillsoft Challenge Series _pc_ch_lach042
Improving Your Memory (1)
Title Type ID / DESCRIPTION
Improving Your Memory Skills Skillsoft Course apd_12_a01_bs_enus
Improving Your Personal Productivity (8)
Title Type ID / DESCRIPTION
Organize Your Physical and Digital Workspace Skillsoft Course pd_32_a01_bs_enus
Avoid Procrastination by Getting Organized Instead Skillsoft Course pd_32_a02_bs_enus
Maximize Your Productivity by Managing Time and Tasks Skillsoft Course pd_32_a03_bs_enus
Achieve Productivity in Your Personal Life Skillsoft Course pd_32_a04_bs_enus
Improving Your Work/Life Balance (10)
Title Type ID / DESCRIPTION
Taking Stock of Your Work/Life Balance Skillsoft Course pd_30_a01_bs_enus
Staying Balanced in a Shifting World Skillsoft Course pd_30_a02_bs_enus
Take a Deep Breath and Manage Your Stress Skillsoft Course pd_30_a03_bs_enus
Managing Workplace Stress Skillsoft Business Impact Series _pc_bi_hrbi006
Employee Exhaustion: Managing a Well-balanced Workload Skillsoft Business Impact Series _pc_bi_mgbi010
Creating Work/Life Balance Skillsoft Challenge Series _pc_ch_lach036
Managing Your Career (14)
Title Type ID / DESCRIPTION
Developing Your Career Skillsoft Challenge Series _pc_ch_lach037
Developing a Plan to Further Your Career Skillsoft Course apd_03_a01_bs_enus
Getting Your Career on the Right Track Skillsoft Course apd_03_a02_bs_enus
Using Performance Appraisals to Advance Your Career Skillsoft Course apd_03_a03_bs_enus
Conquering Career Stagnation Skillsoft Business Impact Series _pc_bi_pfbi019
Building and Managing Upward Relationships Skillsoft Challenge Series _pc_ch_pach008
Planning Your Career Skillsoft Challenge Series _pc_ch_pach013
Exploring Self-development Skillsoft Challenge Series _pc_ch_pach023
Navigating through Organizational Change (4)
Title Type ID / DESCRIPTION
Organizations Change So Get Ready Skillsoft Course pd_31_a01_bs_enus
Redefining Yourself after Organizational Change Skillsoft Course pd_31_a02_bs_enus
Managing the Stress of Organizational Change Skillsoft Business Impact Series _pc_bi_mgbi004
The Importance of Flexibility in the Workplace Skillsoft Business Impact Series _pc_bi_pfbi007
Developing Organizational Agility Skillsoft Challenge Series _pc_ch_pach024
Overcoming Procrastination (3)
Title Type ID / DESCRIPTION
Procrastination: Admitting it is the First Step Skillsoft Course apd_11_a01_bs_enus
Beating Procrastination by Boosting Your Creativity and Drive Skillsoft Course apd_11_a02_bs_enus
Performing Under Pressure (1)
Title Type ID / DESCRIPTION
Managing Pressure and Stress to Optimize Your Performance Skillsoft Course apd_07_a01_bs_enus
Polishing Your Professional Edge (14)
Title Type ID / DESCRIPTION
Becoming an Accountable Professional Skillsoft Course pe_05_a01_bs_enus
Becoming Your Own Best Boss Skillsoft Course pe_05_a02_bs_enus
Becoming More Professional through Business Etiquette Skillsoft Course pe_05_a03_bs_enus
Developing a Personal Accountability Framework Skillsoft Course pe_05_a04_bs_enus
Safe Small Talk Skillsoft Business Impact Series _pc_bi_pfbi012
Broadening Your Learning Horizons Skillsoft Business Impact Series _pc_bi_pabi013
Reframing Negative Situations Skillsoft Business Impact Series _pc_bi_hrbi008
Managing Goals Skillsoft Challenge Series _pc_ch_lach027
Targeting Personal Learning Skillsoft Challenge Series _pc_ch_pach022
Time Management (21)
Title Type ID / DESCRIPTION
Aligning Goals and Priorities to Manage Time Skillsoft Course apd_08_a01_bs_enus
Make the Time You Need: Get Organized Skillsoft Course apd_08_a02_bs_enus
The Art of Staying Focused Skillsoft Course apd_08_a03_bs_enus
Coping with Information Overload Skillsoft Business Impact Series _pc_bi_pfbi002
Prioritizing Personal and Professional Responsibilities Skillsoft Business Impact Series _pc_bi_mgbi003
Planning for Interruptions Helps with Procrastination Skillsoft Business Impact Series _pc_bi_pfbi014
Setting and Managing Priorities Skillsoft Challenge Series _pc_ch_lach018
Coping with Conflicting Priorities Skillsoft Challenge Series _pc_ch_pach005
Setting Goals Skillsoft Challenge Series _pc_ch_pach007
Getting Time under Control Skillsoft Challenge Series _pc_ch_pach021
The Dangers of Multitasking Skillsoft Business Impact Series _pc_bi_pabi003
Unconscious Bias (1)
Title Type ID / DESCRIPTION
Understanding Unconscious Bias Skillsoft Course apd_14_a01_bs_enus
Overcoming Your Own Unconscious Biases Skillsoft Course apd_14_a02_bs_enus
Overcoming Unconscious Bias in the Workplace Skillsoft Course apd_14_a03_bs_enus

PROJECT EFFECTIVENESS

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Business Analysis
Effective Business Analysis Techniques (BABOK®v3) (6)
Title Type ID / DESCRIPTION
Business Analysis Analytical Techniques Skillsoft Course aba_03_a01_bs_enus
Business Analysis Activities and Tools Skillsoft Course aba_03_a02_bs_enus
Business Analysis Documentation and Criteria Skillsoft Course aba_03_a03_bs_enus
Key Business Analysis Competencies (BABOK®v3) (6)
Title Type ID / DESCRIPTION
Personal Skills for Effective Business Analysis Skillsoft Course aba_04_a01_bs_enus
Business Analysis Professional Effectiveness Competencies Skillsoft Course aba_04_a02_bs_enus
Perspectives for Effective Business Analysis Skillsoft Course aba_04_a03_bs_enus
Key Business Analysis Concepts (BABOK® v3) (17)
Title Type ID / DESCRIPTION
Business Analysis Overview Skillsoft Course aba_02_a01_bs_enus
The BA Planning and Monitoring Knowledge Area Skillsoft Course aba_02_a02_bs_enus
The BA Elicitation and Collaboration Knowledge Area Skillsoft Course aba_02_a03_bs_enus
The Requirements Life Cycle Management Knowledge Area Skillsoft Course aba_02_a04_bs_enus
The Strategy Analysis Knowledge Area Skillsoft Course aba_02_a05_bs_enus
RADD Knowledge Area: Part 1 Skillsoft Course aba_02_a06_bs_enus
RADD Knowledge Area: Part 2 Skillsoft Course aba_02_a07_bs_enus
The Solution Evaluation Knowledge Area Skillsoft Course aba_02_a08_bs_enus
Certified Business Analysis Professional Skillsoft Final Exams aba_02_a01_fe_enus
Project Management Curriculum
Communications (PMBOK® Guide Sixth Edition) (4)
Title Type ID / DESCRIPTION
Plan and Manage Communications (PMBOK® Guide Sixth Edition) Skillsoft Course apj_23_a01_bs_enus
Monitor Project Communications (PMBOK® Guide Sixth Edition) Skillsoft Course apj_23_a02_bs_enus
CompTIA Project+ PK0-004 (16)
Title Type ID / DESCRIPTION
Project Selection and Initiation Skillsoft Course ib_prop_a01_it_enus
Scope, Schedule and Cost Planning Skillsoft Course ib_prop_a02_it_enus
Resource and Risk Planning Skillsoft Course ib_prop_a03_it_enus
Communication, Changes, and Documentation Skillsoft Course ib_prop_a04_it_enus
Controlling Project Work and Closing Skillsoft Course ib_prop_a05_it_enus
Planning and Controlling the Project Schedule Skillsoft Course ib_prop_a06_it_enus
Project Management Practical Exercises Skillsoft Course ib_prop_a07_it_enus
Quality and Procurement Planning Skillsoft Course ib_prop_a08_it_enus
Project Planning Documents Skillsoft Course ib_prop_a09_it_enus
Project Documents and Terminology Skillsoft Course ib_prop_a10_it_enus
PMI Agile Certified Practitioner (PMI-ACP)® (10)
Title Type ID / DESCRIPTION
Agile Principles and Methodologies Skillsoft Course apj_13_a01_it_enus
Agile Project Planning Skillsoft Course apj_13_a02_it_enus
Agile Project Scheduling and Monitoring Skillsoft Course apj_13_a03_it_enus
Agile Stakeholder Engagement and Team Development Skillsoft Course apj_13_a04_it_enus
Agile Key Exam Concepts Skillsoft Course apj_13_a05_it_enus
PRINCE2® - Foundation (2017 Update) (9)
Title Type ID / DESCRIPTION
PRINCE2® Project Management Overview (2017 Update) Skillsoft Course apj_29_a01_bs_enus
PRINCE2® Project Planning and Risk Management (2017 Update) Skillsoft Course apj_29_a02_bs_enus
PRINCE2® Project Quality and Control (2017 Update) Skillsoft Course apj_29_a03_bs_enus
PRINCE2® Start, Direct, and Initiate Projects (2017 Update) Skillsoft Course apj_29_a04_bs_enus
PRINCE2® Control, Manage, and Close Projects (2017 Update) Skillsoft Course apj_29_a05_bs_enus
Adopting PRINCE2® for your Project Environment (2017 Update) Skillsoft Course apj_29_a06_bs_enus
Project Cost (PMBOK® Guide Sixth Edition) (1)
Title Type ID / DESCRIPTION
Creating a Project Budget (PMBOK® Guide Sixth Edition) Skillsoft Course apj_20_a01_bs_enus
Keeping Your Project on Budget (PMBOK® Guide Sixth Edition) Skillsoft Course apj_20_a02_bs_enus
Project Management (PMBOK® Guide Sixth Edition) (3)
Title Type ID / DESCRIPTION
Project Management Introduction (PMBOK® Sixth Edition) Skillsoft Course apj_28_a01_bs_enus
Project Fundamentals (PMBOK® Guide Sixth Edition) Skillsoft Course apj_28_a02_bs_enus
The Process Groups (PMBOK® Guide Sixth Edition) Skillsoft Course apj_28_a03_bs_enus
Project Management Ethics and Values (3)
Title Type ID / DESCRIPTION
Ethics and Project Management Skillsoft Course apj_12_a01_bs_enus
Ethical Standards and PMI® Core Values Skillsoft Course apj_12_a02_bs_enus
Project Management for All (10)
Title Type ID / DESCRIPTION
Finding Your Bearings as a Project Manager Skillsoft Course apj_15_a01_bs_enus
Getting the Big Picture by Defining the Project’s Scope and Team Skillsoft Course apj_15_a02_bs_enus
Mastering the Details of a Project’s Schedule and Budget Skillsoft Course apj_15_a03_bs_enus
Managing a Project to Minimize Risk and Maximize Quality Skillsoft Course apj_15_a04_bs_enus
Navigating through Changes and Conflicts in Projects Skillsoft Course apj_15_a05_bs_enus
Taking Final Steps to Bring a Project to its Close Skillsoft Course apj_15_a06_bs_enus
Project Procurement (PMBOK® Guide Sixth Edition) (4)
Title Type ID / DESCRIPTION
Procurement Planning (PMBOK® Guide Sixth Edition) Skillsoft Course apj_25_a01_bs_enus
Procurement Management (PMBOK® Guide Sixth Edition) Skillsoft Course apj_25_a02_bs_enus
Project Quality (PMBOK® Guide Sixth Edition) (4)
Title Type ID / DESCRIPTION
Planning Quality Management (PMBOK® Guide Sixth Edition) Skillsoft Course apj_21_a01_bs_enus
Manage and Control Quality (PMBOK® Guide Sixth Edition) Skillsoft Course apj_21_a02_bs_enus
Quality Methodologies and Standards for Project Management Skillsoft Course apj_21_a03_bs_enus
Project Schedule (PMBOK® Guide Sixth Edition) (5)
Title Type ID / DESCRIPTION
Define and Sequence Activities (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a01_bs_enus
Develop the Project Schedule (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a02_bs_enus
Control the Project Schedule (PMBOK® Guide Sixth Edition) Skillsoft Course apj_19_a03_bs_enus
Project Scope (PMBOK® Guide Sixth Edition) (4)
Title Type ID / DESCRIPTION
Plan and Define Project Scope (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a01_bs_enus
Create Work Breakdown Structure (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a02_bs_enus
Validate and Control Scope (PMBOK® Guide Sixth Edition) Skillsoft Course apj_18_a03_bs_enus
Resource Management (PMBOK® Guide Sixth Edition) (2)
Title Type ID / DESCRIPTION
Plan and Acquire Resources (PMBOK® Guide Sixth Edition) Skillsoft Course apj_22_a01_bs_enus
Develop and Manage Resources (PMBOK® Guide Sixth Edition) Skillsoft Course apj_22_a02_bs_enus
Team Building Curriculum
Leveraging Team Leadership Skills (28)
Title Type ID / DESCRIPTION
Building the Foundation for an Effective Team Skillsoft Course atm_01_a01_bs_enus
Developing a Successful Team Skillsoft Course atm_01_a02_bs_enus
Encouraging Team Communication and Collaboration Skillsoft Course atm_01_a03_bs_enus
Handling Team Conflict Skillsoft Course atm_01_a04_bs_enus
Leading a Cross-functional Team Skillsoft Course atm_01_a05_bs_enus
Using Conflict to an Organization’s Advantage Skillsoft Business Impact Series _pc_bi_mgbi002
Mediating Project Team Conflict Skillsoft Business Impact Series _pc_bi_pfbi006
Facilitating Work-related Conflict Discussions Skillsoft Business Impact Series _pc_bi_pfbi015
Building Trust Incrementally Skillsoft Business Impact Series _pc_bi_lsbi004
Inspiring Your Team Skillsoft Business Impact Series _pc_bi_lsbi010
Support Your Leader Skillsoft Business Impact Series _pc_bi_pfbi010
Managing Communications in a Virtual Team Skillsoft Business Impact Series _pc_bi_mgbi001
Choosing the Right Team Culture Skillsoft Challenge Series _pc_ch_pfch006
Building and Leading Teams Skillsoft Challenge Series _pc_ch_lach023
Meeting Team Performance Challenges Skillsoft Challenge Series _pc_ch_pach010
Optimizing Performance on a Team (6)
Title Type ID / DESCRIPTION
Being an Effective Team Member Skillsoft Course atm_02_a01_bs_enus
Strategies for Building a Cohesive Team Skillsoft Course atm_02_a02_bs_enus
Effective Team Communication Skillsoft Course atm_02_a03_bs_enus
Establishing Team Goals and Responsibilities, and Using Feedback Effectively Skillsoft Course atm_02_a04_bs_enus
Power and Politics in Matrixed Teams Skillsoft Challenge Series _pc_ch_mgch002

SALES And CUSTOMER FACING SKILLS

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Customer Service Curriculum
Customer Service Skills (16)
Title Type ID / DESCRIPTION
Interacting with Customers Skillsoft Course acs_02_a01_bs_enus
Communicating Effectively with Customers Skillsoft Course acs_02_a02_bs_enus
Controlling Conflict, Stress, and Time in a Customer Service Environment Skillsoft Course acs_02_a03_bs_enus
Dealing with Customer Service Incidents and Complaints Skillsoft Course acs_02_a04_bs_enus
Polishing Your Skills for Excellent Customer Service Skillsoft Course acs_02_a05_bs_enus
Listening to Your Customers Skillsoft Business Impact Series _pc_bi_spbi002
Creating a Customer-focused Organization Skillsoft Challenge Series _pc_ch_lach020
Developing Your Customer Focus Skillsoft Challenge Series _pc_ch_pach009
Essentials of Customer Service (16)
Title Type ID / DESCRIPTION
Rapport Building in Customer Service Skillsoft Course acs_03_a01_bs_enus
Providing On-site Customer Service Skillsoft Course acs_03_a02_bs_enus
Providing Telephone Customer Service Skillsoft Course acs_03_a03_bs_enus
Providing Effective Internal Customer Service Skillsoft Course acs_03_a04_bs_enus
Facing Confrontation in Customer Service Skillsoft Course acs_03_a05_bs_enus
Designing a Customer Service Strategy Skillsoft Course acs_03_a06_bs_enus
Aligning Performance to Key Indicators Skillsoft Business Impact Series _pc_bi_ctbi007
The Angry Caller: What’s Your Plan? Skillsoft Business Impact Series _pc_bi_spbi016
ITIL® 2011 Foundation (18)
Title Type ID / DESCRIPTION
Overview of the ITIL® Service Lifecycle Skillsoft Course acs_01_a01_it_enus
ITIL® Service Strategy Concepts Skillsoft Course acs_01_a02_it_enus
ITIL® Service Strategy Processes Skillsoft Course acs_01_a03_it_enus
ITIL® Service Design Concepts Skillsoft Course acs_01_a04_it_enus
ITIL® Service Design Processes Skillsoft Course acs_01_a05_it_enus
ITIL® Service Transition Concepts and Processes Skillsoft Course acs_01_a06_it_enus
ITIL® Service Operation Concepts Skillsoft Course acs_01_a07_it_enus
ITIL® Service Operation Processes Skillsoft Course acs_01_a08_it_enus
ITIL® Continual Service Improvement Skillsoft Course acs_01_a09_it_enus
Sales Curriculum
Sales Foundations (80)
Title Type ID / DESCRIPTION
Prospecting: Panning for Sales Gold Skillsoft Course asl_01_a01_bs_enus
The Discovery Meeting: Starting Off on the Right Foot Skillsoft Course asl_01_a02_bs_enus
The Value Proposition: Getting Your Pitch Right Skillsoft Course asl_01_a03_bs_enus
Turning Objection into Opportunity during a Sales Call Skillsoft Course asl_01_a04_bs_enus
Negotiating Well and Going for the Close Skillsoft Course asl_01_a05_bs_enus
Don’t Only Go for the Big Fish Skillsoft Business Impact Series _pc_bi_spbi009
The Ethics of Gift Giving Skillsoft Business Impact Series _pc_bi_spbi014
Using Persuasion Techniques to Boost Sales Skillsoft Business Impact Series _pc_bi_spbi018
Get it Together: Organizing Your Sales Approach Skillsoft Business Impact Series _pc_bi_sabi002
Presentations That Get People Talking Skillsoft Business Impact Series _pc_bi_sabi003
Building Momentum in Discovery Meetings Skillsoft Business Impact Series _pc_bi_sabi011
Appealing to Prospects Skillsoft Business Impact Series _pc_bi_sabi012
Getting Your Head around Pipeline Management Skillsoft Business Impact Series _pc_bi_sabi013
Initiating Discovery Meetings Skillsoft Challenge Series _pc_ch_sach001
The Proof Is in the Proposal Skillsoft Challenge Series _pc_ch_sach003
Using Customer Knowledge to Advance Sales Skillsoft Challenge Series _pc_ch_sach006
Prospecting Strategically Skillsoft Challenge Series _pc_ch_sach011
Responding to News of a Lost Sale Skillsoft Challenge Series _pc_ch_sach017
Talking Value with Your Customers Skillsoft Business Impact Series _pc_bi_sabi004
Dealing with Questions, Objections, and Resistance Skillsoft Business Impact Series _pc_bi_sabi005
Dealing with Negotiation Challenges Skillsoft Business Impact Series _pc_bi_sabi009
Negotiating Contract Terms Skillsoft Challenge Series _pc_ch_pach001
Communicating Your Company’s Value Skillsoft Challenge Series _pc_ch_sach004
Turning Obstacles into Opportunities Skillsoft Challenge Series _pc_ch_sach005
Negotiating with Your Customer Skillsoft Challenge Series _pc_ch_sach009
Effective Cold Calling Skillsoft Business Impact Series _pc_bi_sabi007
Prompting Action through Focused Communication Skillsoft Business Impact Series _pc_bi_sabi014
Regaining Your Customer’s Trust Skillsoft Business Impact Series _pc_bi_sabi015
Talking about the Competition Skillsoft Business Impact Series _pc_bi_sabi017
Responding to Bad News Skillsoft Business Impact Series _pc_bi_sabi018
Communicating a High-impact Business Case Skillsoft Business Impact Series _pc_bi_sabi019
Making the Cold Call Skillsoft Business Impact Series _pc_bi_sabi020
Getting Organized to Meet Your Sales Goals Skillsoft Challenge Series _pc_ch_sach002
Making Contact: Access Strategies Skillsoft Challenge Series _pc_ch_sach007
Managing a Sales Pipeline Skillsoft Challenge Series _pc_ch_sach012
Demonstrating Business Acumen Skillsoft Challenge Series _pc_ch_sach013
Selling with Trust Skillsoft Challenge Series _pc_ch_sach014
Using Competitive Selling Skills Skillsoft Challenge Series _pc_ch_sach016
Aligning Your Business Case to Customer Priorities Skillsoft Challenge Series _pc_ch_sach018
Effective Sales Coaching Skillsoft Challenge Series _pc_ch_sach020