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Administrative Support: Projecting a Positive Professional Image


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
There are many skills and competencies you must master as an administrative professional, from organizational skills to technical aptitude. In order to be truly successful, you must also master the ability to gain the trust, respect, and admiration of your boss and colleagues. At the same time, you need to remain true to yourself while expressing yourself to others, making decisions at work, or navigating through office politics.This course introduces best practices for making a good impression as an administrative professional. You'll learn how to project a positive professional image by building credibility. You'll also explore the importance of communicating honestly, respecting others, and having a positive outlook in order to create a positive work environment. Finally, you'll learn how to practice positive office politics to enable you to put your best foot forward in the organization.

Target Audience
Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Prerequisites
None

Expected Duration (hours)
0.3

Lesson Objectives

Administrative Support: Projecting a Positive Professional Image

  • recognize the actions you can take to demonstrate your credibility
  • recognize the methods by which you can maintain your authenticity
  • choose actions to counteract a negative work environment
  • identify positive tactics that support and contribute to your boss's objectives
  • match actions that demonstrate colloborating and respecting the chain of command to appropriate examples
  • Course Number:
    aad_01_a04_bs_enus