Course details

CICD 1.0: Characteristics of Cisco Unified Communications Solutions

CICD 1.0: Characteristics of Cisco Unified Communications Solutions

Target Audience
Expected Duration
Lesson Objectives
Course Number
Expertise Level

It is critical to understand the function of traditional telephony components to successfully deploy a VoIP-based system. This course introduces the characteristics of Cisco Unified Communications solutions, the components that are required in a convergent network, the different VoIP signaling protocols, QoS issues, and media transmission protocols. It also provides an overview of traditional voice networks. Inthis course, you will learn about the characteristics of a traditional voice network, the different components in a converged voice network, as well as the advantages of a packet-oriented network. This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-060: Implementing Cisco Collaboration Devices.

Target Audience
Collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CICD CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Collaboration Devices 210-060 CICD certification exam which is a component exam for the CCNA Collaboration certification.


Expected Duration (hours)

Lesson Objectives

CICD 1.0: Characteristics of Cisco Unified Communications Solutions

  • start the course
  • describe the characteristics of a traditional voice network
  • describe the different analog circuits that can be used with Cisco routers
  • describe the digital voice circuits that are supported on Cisco voice gateways
  • match the converged voice network component to its function
  • describe VoIP provider connections
  • match the signaling protocol to its use description
  • describe the four major functions of DSPs in a voice gateway
  • describe the functions of standardized voice codecs
  • describe how the RTP and RTCP protocols are used for transporting voice and video traffic over an IP-based network
  • describe characteristics of a packet-oriented network
  • identify the advantages and drawbacks to packet-oriented networks
  • describe the different QoS recommendations for voice and video traffic
  • describe the link fragmentation and interleaving mechanism
  • describe the different compression methods
  • match the quality of service model to their description
  • describe the different quality of service mechanisms
  • describe how QoS is applied in a packet-oriented network on input and output interfaces
  • match the queuing algorithm to its description
  • describe the characteristics and components in a converged voice network
  • Course Number:

    Expertise Level