Course details

CompTIA A+: Software Troubleshooting

CompTIA A+: Software Troubleshooting


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

Discover troubleshooting tools and strategies that you can use regardless of platform as you prepare for exam 220-1002.



Expected Duration (hours)
0.9

Lesson Objectives

CompTIA A+: Software Troubleshooting

  • implement the five step system checklist and the six step process for analyzing symptoms
  • identify and troubleshoot critical OS issues
  • troubleshoot Windows OS issues by recognizing common symptoms and applying common solutions to some of the most pervasive errors
  • troubleshoot security issues by recognizing common symptoms and applying common solutions to some of the most pervasive security risks
  • troubleshoot specific security issues with quick diagnosis and remediation
  • implement the seven step process to remediate infected systems
  • remediate mobile OS and application issues
  • secure mobile devices suffering common mobile os security issues
  • demonstrate an understanding of the steps in the troubleshooting process and a familiarity with the tools and solutions
  • Course Number:
    it_cscoat_09_enus

    Expertise Level
    Beginner