Course details

Personal Skills for Effective Business Analysis

Personal Skills for Effective Business Analysis


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
The effective use of analytics tools and techniques is a key requirement when analyzing the business problems your organization is currently dealing with. However, it’s vital that you also possess a strong set of personal skills to help you process and understand the large amounts of data you’ll likely come across during your analysis. In this course, you'll learn about some of the personal competencies required by a business analyst. These skills are covered in the business analysis body of knowledge (BABOK), and include analytical thinking and problem solving, interaction skills, and communication skills.

Target Audience
Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Prerequisites
None

Expected Duration (hours)
1.0

Lesson Objectives

Personal Skills for Effective Business Analysis

  • recognize behaviors that demonstrate learning, creative thinking, and visual thinking skills
  • recognize behaviors that demonstrate conceptual and systems thinking skills
  • recognize effective decision-making and problem-solving skills
  • recognize behaviors associated with effective teamwork, facilitation, and teaching
  • recognize characteristics of an effective leader and negotiator
  • recognize barriers to effective communication
  • recognize characteristics of effective verbal communication
  • recognize characteristics of effective nonverbal communication
  • recognize characteristics of effective written communication
  • recognize characteristics of effective listening
  • demonstrate your understanding of personal skills competencies
  • Course Number:
    aba_04_a01_bs_enus

    Expertise Level
    Intermediate