Troubleshooting Skype For Business

Troubleshooting Skype for Business

Troubleshooting Skype for Business

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description
Understanding a specific technology lends itself to quickly solving related problems. In this course, you'll learn about GUI and command-line troubleshooting tools and when they should be used. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Prerequisites
None

Expected Duration (hours)
1.2

Lesson Objectives

Troubleshooting Skype for Business

start the course

explain how troubleshooting methodology can solve problems

identify various GUI and command-line tools used to troubleshoot Skype for Business

analyze Skype for Business data using Snooper

create a Data Collector Set that uses Skype for Business performance counters

recognize client issues causing problems

solve client issues causing problems

identify causes of conferencing issues

address the cause of conferencing issues

identify causes of address book issues

solve address book problems

identify causes of chat issues

address the cause of chat issues

identify the source of problems and resolve issues

Course Number:
os_cssb_a07_it_enus

Expertise Level
Intermediate