Salesforce End User: Chatter Intermediate

https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61526&expertiselevel=61525 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61527&expertiselevel=61525 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61529&expertiselevel=61525 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61530&expertiselevel=61525 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61526&expertiselevel=61528 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61526&expertiselevel=61531 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61527&expertiselevel=61528 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61529&expertiselevel=61528 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61530&expertiselevel=61528 https://www.skillsoft.com/channel/salesforce-end-user-b5019d31-1ee7-11e7-855f-85974e04392e?technologyandversion=61530&expertiselevel=61531
  • 1 Course | 34m 55s
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  • 1 Course | 46m 6s
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Master Salesforce, the CRM and cloud computing software that empowers businesses and enhances productivity.

GETTING STARTED

Sign-in & Setup with Salesforce Lightning

  • Playable
    1. 
    Signing in
    2m 40s
    NOW PLAYING
  • Playable
    2. 
    Getting around in Salesforce Lightning
    4m 51s
    UP NEXT

GETTING STARTED

Sign-in & Profile Tools

  • Playable
    1. 
    Using Chatter
    6m 12s
    NOW PLAYING
  • Playable
    2. 
    Editing your profile
    5m 29s
    UP NEXT

GETTING STARTED

Sign-in & Profile Tools

  • Playable
    1. 
    Using Chatter
    4m 38s
    NOW PLAYING
  • Playable
    2. 
    Editing your profile
    4m
    UP NEXT

GETTING STARTED

Sign-in & Setup

  • Playable
    1. 
    Signing in
    4m 24s
    NOW PLAYING
  • Playable
    2. 
    Getting around in Salesforce Lightning
    4m 28s
    UP NEXT

GETTING STARTED

Leads, Opportunities, & Accounts

  • Playable
    1. 
    Creating a lead
    5m 36s
    NOW PLAYING
  • Playable
    2. 
    Managing your leads
    4m 32s
    UP NEXT

GETTING STARTED

Managing Sales Data

  • Playable
    1. 
    Using predefined reports
    4m 18s
    NOW PLAYING
  • Playable
    2. 
    Creating a custom report
    5m 18s
    UP NEXT

GETTING STARTED

Sharing Information

  • Playable
    1. 
    Posting a survey
    5m 20s
    NOW PLAYING
  • Playable
    2. 
    Sharing a link or file
    5m 52s
    UP NEXT

GETTING STARTED

Sharing Information

  • Playable
    1. 
    Sharing files
    4m 32s
    NOW PLAYING
  • Playable
    2. 
    Accessing shared files
    4m 32s
    UP NEXT

GETTING STARTED

Leads, Opportunities & Accounts

  • Playable
    1. 
    Speaking the sales language
    6m 52s
    NOW PLAYING
  • Playable
    2. 
    Understanding the sales path
    5m 55s
    UP NEXT

GETTING STARTED

Managing Sales Data

  • Playable
    1. 
    Using reports
    5m 51s
    NOW PLAYING
  • Playable
    2. 
    Saving & exporting a report
    4m 12s
    UP NEXT

COURSES INCLUDED

Sign-in & Setup with Salesforce Lightning
Get acquainted with Salesforce Lightning. Discover how to sign in to your account, navigate and customize the interface, edit your personal information, link with your Twitter account, and create a new list view.
10 videos | 34m available Badge

COURSES INCLUDED

Sign-in & Profile Tools
Explore Chatter, and discover how to navigate the interface, edit your profile, manage email notifications, and view a user's profile.
4 videos | 20m available Badge
Status Updates
Chatter allows members of a company to easily post status updates and share information. Learn how to post and organize status updates, comment on and share status updates, and follow a post.
5 videos | 26m available Badge
Communicating with Other Users
Quickly and easily communicate with colleagues using Chatter's chat feature. Discover how to send private messages, use the instant messenger, initiate a chat, chat with multiple users, and manage chat settings.
5 videos | 22m available Badge

COURSES INCLUDED

Sign-in & Profile Tools
Chatter connects enterprise users with each other and helps them collaborate as they need. Learn about using Chatter, editing your profile, managing email notifications, and viewing a user's profile.
4 videos | 16m available Badge
Status Updates
Explore some of Chatter's key features by learning how to post and organize status updates, log activities, post updates from a Salesforce item, comment on status updates, and follow posts.
6 videos | 19m available Badge

COURSES INCLUDED

Sign-in & Setup
Get acquainted with the latest version of Salesforce Lightning. Discover how to sign in to your account, navigate and customize the interface, edit your personal information, link with your Twitter account, and create a new list view.
10 videos | 46m has Assessment available Badge

COURSES INCLUDED

Leads, Opportunities, & Accounts
To get the most out of Salesforce, you must be able to work with leads, accounts, and opportunities. Explore these concepts, and discover how to create, edit, and manage them in Salesforce.
14 videos | 59m available Badge
Keeping Track of Activities
Salesforce Lightning makes it easy for you to stay organized. Discover how to create and manage tasks and events; work with the calendar; and create, edit, and delete dashboards.
6 videos | 30m available Badge
Contact Management & Communication
To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.
5 videos | 23m available Badge

COURSES INCLUDED

Managing Sales Data
Properly managing sales data is vital to making a profit. Discover how to use Salesforce to create reports; manage leads; import leads, accounts, and contacts; export data; and delete records.
8 videos | 31m available Badge

COURSES INCLUDED

Sharing Information
Make use of Chatter's collaboration features to effectively work with a team. Discover how to post a survey, share a link or file, and access shared files. Also, explore joining, creating, and managing a group.
6 videos | 32m available Badge

COURSES INCLUDED

Sharing Information
Make the most of Chatter's collaboration features by learning how to share files, access shared files, and post a poll. In addition, explore joining, creating, and managing a group.
6 videos | 25m available Badge

COURSES INCLUDED

Leads, Opportunities & Accounts
To get the most out of Salesforce, you must be able to work with leads, accounts, and opportunities. Explore these concepts, and discover how to create, edit, and manage them in Salesforce.
19 videos | 1h 46m has Assessment available Badge
Keeping Track of Activities
Salesforce Lightning makes it easy for you to stay organized. Discover how to create and manage tasks and events; work with the calendar; and create, edit, and delete dashboards.
7 videos | 42m has Assessment available Badge
Contact Management & Communication
To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.
7 videos | 33m has Assessment available Badge

COURSES INCLUDED

Managing Sales Data
Properly managing sales data is vital to making a profit. Discover how to use Salesforce to create reports; manage leads; import leads, accounts, and contacts; export data; and delete records.
9 videos | 49m has Assessment available Badge

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BOOKS INCLUDED

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

Book

Salesforce.com: Administrator, Student Manual
Whether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
Book Duration 5h 9m Book Authors By Annette Abell, John Clinton Bradley, Pamela J. Taylor

Book

Teach Yourself VISUALLY Salesforce.com
Packed with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
Book Duration 2h 11m Book Authors By Justin Davis, Richard Wentk

BOOKS INCLUDED

Book

Learn Salesforce Lightning: The Visual Guide to the Lightning UI
An invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
Book Duration 2h 27m Book Authors By Felicia Duarte, Rachelle Hoffman

Book

Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com Platform
An essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
Book Duration 5h 33m Book Authors By Jonathan Keel

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

BOOKS INCLUDED

Book

Teach Yourself VISUALLY Salesforce.com
Packed with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
Book Duration 2h 11m Book Authors By Justin Davis, Richard Wentk

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

Book

Salesforce.com: Administrator, Student Manual
Whether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
Book Duration 5h 9m Book Authors By Annette Abell, John Clinton Bradley, Pamela J. Taylor

BOOKS INCLUDED

Book

Teach Yourself VISUALLY Salesforce.com
Packed with full-color screen shots and numbered, step-by-step instructions, this book will show you how to use Salesforce.com to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and more.
Book Duration 2h 11m Book Authors By Justin Davis, Richard Wentk

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

Book

Salesforce.com: Administrator, Student Manual
Whether you are a new Salesforce system administrator or have been managing Salesforce for some time, this course guide will enable you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.
Book Duration 5h 9m Book Authors By Annette Abell, John Clinton Bradley, Pamela J. Taylor

BOOKS INCLUDED

Book

Learn Salesforce Lightning: The Visual Guide to the Lightning UI
An invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
Book Duration 2h 27m Book Authors By Felicia Duarte, Rachelle Hoffman

Book

Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com Platform
An essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
Book Duration 5h 33m Book Authors By Jonathan Keel

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

BOOKS INCLUDED

Book

Learn Salesforce Lightning: The Visual Guide to the Lightning UI
An invaluable how-to resource for basic training on Salesforce Lightning, this book is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning.
Book Duration 2h 27m Book Authors By Felicia Duarte, Rachelle Hoffman

Book

Salesforce.com Lightning Process Builder and Visual Workflow: A Practical Guide to Model-Driven Development on the Force.com Platform
An essential do-it-yourself guide for Salesforce administrators, this book will show you how to build logic into your apps by configuring Salesforce.com Lightning Process Builder and Visual Workflow software tools to meet the needs of your organization without the use of code.
Book Duration 5h 33m Book Authors By Jonathan Keel

Book

Salesforce.com for Dummies, 5th Edition
Presenting a fun and easy introduction to Salesforce.com and its latest tools, this accessible guide will show you how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.
Book Duration 6h 4m Book Authors By Liz Kao, Matt Kaufman, Tom Wong

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