CLCOR: Media Resources in Cisco Unified CM

Cisco    |    Intermediate
  • 9 videos | 50m 51s
  • Includes Assessment
  • Earns a Badge
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Media resources perform an essential function in the unified communication network in enhancing the user experience of a call. Use this course to explore different media resources in the Cisco Unified Communication Manager (UCM) along with their functions. Get familiar with media resource features like annunciators, Music On Hold (MOH), and conference bridges and discover how codec translation and media termination are carried out in a unified communication network. After finishing this course, you'll be able to understand the purpose and capabilities of different media resources within the CUCM and prepare for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.


  • Discover the key concepts covered in this course
    Outline the types and functions of media resources in the cisco ucm
    Recognize the function of the media resource manager (mrm), the process of media resources allocation, and how to control access to media resources for a device
    Describe the annunciator feature provided by cisco ucm
    Outline the concept of music on hold, its audio sources, and the methods for moh streaming in a cisco unified communications network
  • Describe the resources available for audio and video conferencing in cisco ucm and distinguish between hardware and software conference bridges
    Identify the various methods available in a cisco unified communication network for hosting conferences
    Recognize the purpose of transcoders and mtp devices in cisco ucm
    Summarize the key concepts covered in this course


  • 1m 58s
    In this video, you’ll learn more about your instructor and the course. In this course, you’ll learn the skills needed to implement and deploy core Cisco collaboration and networking solutions. You’ll learn about infrastructure and design, protocols, Codecs, endpoints, Cisco XE Gateway, call control, quality of service, and other related Cisco collaboration applications. In this course, you’ll also learn the different media resources in CUCM. FREE ACCESS
  • 3m 24s
    In this video, you’ll learn more about the types of media resources and their functions in CUCM. You’ll see media resources are used by CUCM to mix multiple media streams. These can be used for functionality like conferencing or hold music. They can be consumed as hardware or software services. As software, they're controlled by a service within CUCM, the IP Voice Media Streaming Application service. As hardware, they could be found on IOS gateways. FREE ACCESS
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    3.  Media Resource Allocation and Access in Cisco UCM
    15m 15s
    In this video, you’ll learn how a device selects media resources and controls access to those resources, for a device. You’ll see the media resources on CUCM are injected in calls using the Media Resource Manager, MRM. It's responsible for detecting whether media resources are required, to find whether the corresponding media resources are available, and allocating the resource to the call. The MRM is a software component on CUCM. FREE ACCESS
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    4.  The Annunciator Feature in Cisco Unified CM
    6m 35s
    In this video, you’ll learn more about the Annunciator Feature provided by CUCM. You’ll learn the Annunciator in CUCM is one of the few software-only media resources. It is controlled by the IP voice media streaming application. It's used to generate a one-way RTP stream. This RTP stream is usually in the form of progress tones, informational messages, or call failure notifications. The annunciator allows CUCM to provide cues to callers. FREE ACCESS
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    5.  Music On Hold (MOH) in Cisco Unified CM
    12m 2s
    In this video, you’ll learn more about the methods available for Music on Hold, MOH, streaming in a unified communication network. You’ll learn an MOH media resource can be deployed in a standalone CUCM server or co-resident with the CUCM service. The MOH server is responsible for sharing audio source information with the cluster. Along with sharing the audio source information, it also shares the transport mode for each audio source. FREE ACCESS
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    6.  Audio and Video Conference Resources in Cisco UCM
    1m 36s
    In this video, you’ll learn more about the resources available for audio and video conferencing. Audio conferencing can be performed by software-based and hardware-based conferencing resources. Video conferencing can be done by PVDMs, but it's recommended to use TelePresence Conductor and TelePresence Server, which includes audio conferencing. Hardware conference bridges generally have higher capabilities than software conference bridges, but require the use of hardware devices that register to CUCM. FREE ACCESS
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    7.  Audio and Video Conference Types in Cisco UCM
    2m 59s
    In this video, you’ll learn more about the various methods available in a Cisco Unified Communication network for hosting conferences. An ad hoc conference, also known as an instance conference, is an on-the-fly conference that can have a maximum of 64 participants. It's not a predefined or pre-scheduled conference. This is a call between two endpoints that becomes a conference call when one of the participants adds a third person to the call. FREE ACCESS
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    8.  Transcoder and Media Termination Point (MTP)
    6m 19s
    In this video, you’ll learn more about the use of a transcoder and MTP devices. You’ll learn transcoders are hardware only components that reside on PVDMs in Cisco IOS gateways. The DSPs in the PVDM register as transcoding devices to CUCM and are utilized for calls. A PVDM must be configured as a DSP farm via the command, DSP services DSP farm, and some additional SCCP commands, which will allow registration of the DSPs. FREE ACCESS
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    9.  Course Summary
    In this video, you’ll summarize what you’ve learned in the course. In this course, you’ve learned about Media resources in CUCM. You also discovered access control to media resources, annunciators, conference bridges, and Message On Hold Resources. Finally, you learned all about transcoders and MTPS. FREE ACCESS


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