Contact Management & Communication

Salesforce Lightning (2018 update)
  • 7 Videos | 33m 45s
  • Includes Assessment
  • Earns a Badge
Likes 14 Likes 14
To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.

WHAT YOU WILL LEARN

  • create a contact
    update your contacts
    email a contact
    create and use email templates
  • create a mailing list
    manage contact roles
    develop a contact strategy

IN THIS COURSE

  • Playable
    1. 
    Creating a contact
    5m 19s
    UP NEXT
  • Playable
    2. 
    Updating your contacts
    3m 45s
  • Locked
    3. 
    Emailing a contact
    4m 35s
    FREE ACCESS
  • Locked
    4. 
    Creating & using email templates
    4m 56s
    FREE ACCESS
  • Locked
    5. 
    Creating a mailing list
    2m 55s
    FREE ACCESS
  • Locked
    6. 
    Managing contact roles
    4m 45s
    FREE ACCESS
  • Locked
    7. 
    Developing a contact strategy
    4m 1s
    FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

COURSE Managing Contacts
Likes 13 Likes 13  
CHANNEL Leadership Networking
Likes 154 Likes 154  
COURSE Leads, Opportunities & Accounts
Likes 29 Likes 29  

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

COURSE Intermediate Programming in Force.com
Likes 16 Likes 16  
COURSE Leads, Opportunities, & Accounts
Likes 18 Likes 18  
COURSE Sign-in & Setup with Salesforce Lightning
Likes 54 Likes 54