Contact Management & Communication

Salesforce Lightning    |    Intermediate
  • 5 Videos | 23m 54s
  • Earns a Badge
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To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.

WHAT YOU WILL LEARN

  • create contacts in Salesforce
    update your contacts in Salesforce
    manage duplicates in Salesforce
  • email contacts in Salesforce
    create and use email templates in Salesforce

IN THIS COURSE

  • Playable
    1. 
    Creating a contact
    5m 47s
    UP NEXT
  • Playable
    2. 
    Updating your contacts
    3m 42s
  • Locked
    3. 
    Managing duplicates
    3m 13s
  • Locked
    4. 
    Emailing a contact
    5m 42s
  • Locked
    5. 
    Creating & using email templates
    5m 31s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.