Expert Insights on Dealing with Conflict

  • 15 Videos | 38m 36s
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Unless you work in theatre, drama shouldn’t be part of your everyday work environment. Resolving conflict comes from acknowledging disagreements and working through them. Unlike reality TV, real conflict can be healthy and productive.

WHAT YOU WILL LEARN

  • Acquire insights on how to deal with conflict.
    Acquire insights on balancing inquiry and advocacy during conflict resolution.
    Acquire insights on the importance of resolving conflicts in a healthy and productive manner.
    Acquire insights on developing a 'revolutionary thinking' mindset and bringing a positive attitude while trying to resolve conflicts.
    Acquire insights on why leaders should use leverage to resolve conflicts.
    Acquire insights on the laws of agreement.
    Acquire insights on the elements of good agreements.
    Acquire insights on how to move conversations forward during a conflict.
  • Acquire insights that negotiation is not a game to be won or lost. The best negotiators put all their cards on the table and try to learn what the other side wants.
    Acquire insights on how to open a conversation.
    Acquire insights on whether to avoid or seek a conflict in a given situation.
    Acquire insights on how to fairly mediate a conflict between two parties where one can overpower the other.
    Acquire insights on how to deal with different types of conflicts. Acquire insights on how to negotiate to resolve conflicts in a healthy manner.
    Acquire insights on how conflict avoiders can still make sure their voices are heard when dealing with direct people.
    Acquire insights on knowing your blind spots and responding strategically to conflict.

IN THIS COURSE

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    1. 
    Dealing with Conflict
    3m 20s
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    2. 
    Relating: Balancing Inquiry and Advocacy
    2m 50s
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    3. 
    Bring on the Battles to Resolve Conflict
    2m 15s
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    4. 
    Mindsets to Bring to Conflicts
    2m 47s
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    5. 
    Use Leverage to Resolve Conflict
    2m 11s
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    6. 
    The Laws of Agreement
    2m 21s
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    7. 
    Elements of Good Agreements
    2m 34s
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    8. 
    Dealing with Conflict: Move the Conversation Forward
    4m 3s
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    9. 
    Conflict Resolution and Negotiation
    3m 10s
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    10. 
    How to Open a Conversation
    1m 57s
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    11. 
    Avoiding or Seeking Conflict
    1m 22s
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    12. 
    Leaning Into Conflict
    2m 1s
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    13. 
    Dealing with Different Types of Conflict
    2m 16s
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    14. 
    Dealing with Direct People
    2m 10s
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    15. 
    Knowing Your Blind Spots: How to Respond Strategically to Conflict
    3m 18s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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