Expert Insights on Emotional Intelligence

IN THIS COURSE

• 1.  What is EQ?
  2m 26s
  EQ is Emotional Intelligence; the ability to 1) recognize yourself — your strengths; weaknesses; moods; etc.; 2) read situations and other people; and 3) respond appropriately. EQ isn’t taught in school and it gets harder as we ascend the career ladder. FREE ACCESS
• 2.  The Five Attributes of Emotional Intelligence
  2m 49s
  Intelligence; toughness; determination; and vision are not enough for today's leaders. Neither are IQ and technical skills. FREE ACCESS
• 3.  Emotional Intelligence Can Be Learned
  4m 37s
  We respond to events emotionally before we respond rationally. Unlike IQ; which is fixed; EQ can be learned. Changing your EQ changes your brain. Only 36 percent of us can identify our emotions in the moment; but we can rewire our brains through practice. FREE ACCESS
• 4.  Lean Into Your Discomfort
  1m 31s
  We don’t want to see our shortcomings. But EQ hinges on self-awareness. To improve your EQ you have to look at the things you can’t tolerate. Those are the behaviors you need to change. You can’t increase self-awareness without it. FREE ACCESS
• 5.  How to Improve Your EQ
  2m 17s
  Emotional intelligence is not fixed; it can be improved upon over time. FREE ACCESS
• 6.  Comfort Zone Is the Enemy of EQ
  2m 59s
  If you’re an introvert you avoid social situations. That’s not emotionally intelligent if the situation calls for social skills. Remind yourself what’s in it for you to change; and create accountability mechanisms to keep the change. Raising your EQ increases your happiness. FREE ACCESS
• 7.  Understanding Emotional Intelligence
  2m 19s
  Emotional intelligence is the ability to notice an emotional reaction in yourself, understand what’s causing it, and then ask for what you need or let it go. FREE ACCESS
• 8.  Everything You Do Has a Wake
  2m 59s
  Your wake (like the wake of a boat) is much more powerful than you realize. “It’s a Wonderful Life” is all about wake. A business where everyone is mindful of their wake has an unassailable competitive advantage; and is a much more enjoyable place to work. FREE ACCESS
• 9.  How Self Aware Are You?
  1m 23s
  Leaders with accurate self-perception are the top performers. But to increase your self-awareness you first need to be tested. Anonymous tests are best; but 360 evaluations or even self versus others provides good feedback. You can also bring in an outside party. FREE ACCESS
• 10.  Emotional Intelligence
  2m 25s
  Many organizations are hiring more for emotional intelligence than for technical skills. Critical elements of emotional intelligence are self knowledge; self awareness; self regulation; self motivation; empathy; and interpersonal skills. FREE ACCESS
• 11.  What Separates High EQ Leaders
  1m 43s
  High EQ leaders refuse to fall into the isolation as they advance in their careers. FREE ACCESS
• 12.  Leaders Energize with Emotional Intelligence
  2m 58s
  Certain people are energizers. Others are energy vampires. FREE ACCESS
• 13.  Characteristics of High EQ Leaders
  1m 55s
  Leaders with high emotional intelligence have a broad perspective; unlike leaders who just grind it out. High EQ leaders don’t accept negative people; negative self-talk; or dwell on past failures. Believing you can succeed improves performance even if you don’t. FREE ACCESS
• 14.  EQ and Income
  1m 32s
  Jen Shirkani has been described as someone who teaches unimportant “soft skills.” However; people with high EQ make $29;000 more per year than others. The ideal combination is competence; an average IQ; and as much EQ as you can develop. FREE ACCESS
• 15.  How to Regain Control When Under Attack
  3m 1s
  Instead of letting your instincts control you; give your body four seconds to decide how to proceed. FREE ACCESS
• 16.  Leading With Emotional Courage
  3m 58s
  Leaders don't fail because of ignorance; they fail because they lack emotional courage. FREE ACCESS
• 17.  Develop Emotional Intelligence
  3m 1s
  Developing emotional intelligence is a matter of building stronger pathways in your brain through practicing emotionally intelligent behaviors. FREE ACCESS
• 18.  How to Instantly Calm From Anger
  2m 21s
  When you're feeling frustrated or angry, it's time for the cooling breath technique. FREE ACCESS
• 19.  How to Stay Calm
  3m 30s
  Learning to stay calm means learning to balance the on–off button in your nervous system. FREE ACCESS
• 20.  Overcome Emotional Feelings
  2m 12s
  Focus on your physical feelings to take power away from your emotional feelings. FREE ACCESS
• 21.  Creating a Positive Emotional Footprint to Maximize Your Impact
  3m 42s
  People’s emotions spread throughout the workplace, and it takes deliberate effort to spread the positivity that builds up organizations. FREE ACCESS
• 22.  Emotional Intelligence
  1m 46s
  Tim Sanders identifies key characteristics of Emotional Intelligence. FREE ACCESS
• 23.  Knowing Your Authentic Self
  2m 41s
  Learning to know yourself involves a cycle of experience; feedback; and introspection. FREE ACCESS
• 24.  Difference Between Good Leaders and Great Leaders: Empathy
  3m 1s
  Great leaders possess what Marcus Buckingham refers to as “extended empathy”. FREE ACCESS
• 25.  Authenticity: The Two Masks that Inhibit Leadership Effectiveness
  2m 22s
  Leaders may hide behind masks. Ask; What are the costs of a mask; and how you can be more authentic at work? FREE ACCESS
• 26.  Leadership & Empathy
  1m 27s
  You are not a leader if no one is following. FREE ACCESS
• 27.  Top Performers Have High EQ Scores
  2m 8s
  Emotional intelligence (EQ) accounts for 60 to 80 percent of a leader’s job performance; because understanding emotion improves decision-making; team effectiveness; and communication. Ninety percent of top performers are high in EQ. FREE ACCESS
• 28.  The Highest and Lowest EQ Scores by Job Title
  2m 25s
  Emotional intelligence (EQ) scores increase with higher job titles; peaks with middle managers; and goes down from there; bottoming out with CEOs. This is because higher performers pay more attention to the bottom line than they do to people. FREE ACCESS
• 29.  Relationship Management: Don't Win the Battle to Lose the War
  1m 53s
  Relationship management involves finding common ground. Over time relationships can sour making it even more difficult to establish common ground. Emotional management is key; you're not looking to win the battle to ultimately lose the war. FREE ACCESS
• 30.  Attitude of Gratitude
  3m 49s
  Practicing an attitude of gratitude can reap benefits in health, relationships, and even careers. FREE ACCESS
• 31.  Taking the Leap: Seeing Yourself as Others See You
  2m 1s
  Reality is not for your eyes only. To gain perspective, you have need to be able to look at things through other people’s eyes. Find out how you can do this. FREE ACCESS
• 32.  The Value of Mindfulness
  4m 31s
  Mindfulness helps us to focus better or regulate our attention, while also helping us to better deal with emotions. Find out what mindfulness can mean for you as a manager. FREE ACCESS
• 33.  Applying Soft Skills and Emotional Intelligence in the Workplace
  4m 6s
  More than ever before, people are experiencing greater difficulties with work-life conflict and engagement. Find out how soft skills are the answer to these rising issues that we’re experiencing in the workforce. FREE ACCESS
• 34.  Compassion in the Workplace
  6m 15s
  We need to understand how organizational cultures and teams’ rituals and habits foster or inhibit compassion or strong relationships in the workplace. Find out about the importance of compassion in the workplace. FREE ACCESS
• 35.  Compassion as a Competitive Edge
  2m 38s
  Compassion can bring immense benefits to an organization, including in the areas of productivity, retention, and absenteeism. Find out how compassion can be your organization's competitive edge. FREE ACCESS
• 36.  Moving Forward from Failure Without Self-Criticism
  4m 58s
  Not understanding how the mechanism of self-criticism works is an obstacle in being able to learn from failure. Find out how not to be sidelined by self-criticism after a failure. FREE ACCESS
• 37.  Emotional Agility: Taking Time to Restore Your Self-Worth
  4m 12s
  Suppressing your feelings can sabotage your career. However, expressing them without thought can also have negative consequences. When managing your feelings, you need to develop emotional agility. FREE ACCESS
• 38.  Where You Work Matters: Harnessing Emotional Energy
  4m 3s
  The emotional energy of a workplace can have a huge influence on your job satisfaction. By harnessing positive emotional energy, you can drive your career forward. Find out how. FREE ACCESS
• 39.  Leading with Emotional Intelligence
  2m 19s
  Since the 1990s, it has been accepted that a person’s emotional intelligence has more to do with their success than their IQ. To develop a high emotional intelligence, and to put yourself on the path to success, you must first put yourself on the path to self- and social-mastery. FREE ACCESS
• 40.  The Power in Pressure
  2m 24s
  More than just a byproduct of a busy life, pressure is an essential input into any environment where high performance is expected. Discover the importance of harnessing pressure productively. FREE ACCESS
• 41.  The Antidote to Pressure
  2m 27s
  Although the dominant source of pressure in many leaders’ lives is the sheer volume that they are asked to juggle, better time management is not the answer. Discover the true antidote to pressure from volume. FREE ACCESS
• 42.  Reset Your Mindset and Project a Positive Emotional State of Being
  3m 9s
  As CEO, you are constantly in the spotlight and your every move is analyzed. With that attention comes a certain kind of pressure. The key to dealing with that pressure, and becoming more successful in your job, lies in resetting your mindset. By practicing radical self-awareness in this way, you take ownership of the moment; and by resetting your mindset, you’ll improve performance in every area of your life and work. FREE ACCESS
• 43.  Increase Your Odds of Succeeding by Being Radically Self-Aware
  2m 46s
  Whether it is introducing a revolutionary new product, or simply changing how things are done in your office, you can’t succeed every time. Top performers constantly ask: Where am I? Why am I here? Who am I being? What do I want? You can increase your odds of success by being radically self-aware. FREE ACCESS
• 44.  The Importance of Listening to Your Gut and Learning to Trust Your Instincts
  3m 18s
  The greatest performers in any field have a sense of radical self-awareness. To focus their mindset and achieve radical self-awareness, great leaders ask, “Where am I, and why am I here?” to check their navigation. Through self-analysis and probing questions, they achieve total focus and validate their leadership. FREE ACCESS