Expert Insights on Giving Feedback
- 10 videos | 33m 44s
- Earns a Badge
Think about the last time you received feedback. Did it motivate you? Did it make you better at your job? The type of feedback we receive and how that feedback is communicated affects whether we are high-performers or lackluster employees.
WHAT YOU WILL LEARN
Acquire insights on how to provide balanced feedback.Acquire insights on creating the moments of inspiration that can be pivotal to people.Acquire insights on the five steps to provide effective feedback.Acquire insights on how to give and receive upward feedback.Acquire insights on why e-mail is a poor method to provide feedback.
Acquire insights on how to give effective feedback.Acquire insights on the steps to give constructive feedback.Acquire insights on how to give positive feedback using four steps.Acquire insights on understanding that giving feedback is about being helpful, not about being nice.Acquire insights on the five "sandwich" approaches of delivering feedback.
IN THIS COURSE
2m 50sApply specific-negative (corrective) feedback only after you have given specific-positive feedback. FREE ACCESS
1m 30sMoments of inspiration can be pivotal to people. Remark on their accomplishments and positive attributes. Balance those moments with constructive feedback. Positive feedback is four times more powerful. FREE ACCESS
4m 33sTo provide effective feedback; 1) explain why you are providing the feedback; 2) identify specific behaviors; with examples; 3) describe the consequences of those behaviors; 4) brainstorm a new behavior together; and 5) share your fears about providing the feedback. FREE ACCESS
3m 1sAt meetings; present your ideas in a neutral way; as by asking if they are any good; and how they can be improved. You can also appoint others as topic leader; facilitator; and devil’s advocate. This will shake up the hierarchy and encourage more candor. FREE ACCESS
3m 45sE-mail is a tool that’s fine for sharing information. But as William Mitchell cautions; it’s a poor choice for giving feedback to employees. FREE ACCESS
3m 20sShort, frequent feedback is more useful than scheduled meetings to address issues. FREE ACCESS
3m 32sGiving constructive feedback that others hear and act on calls for a nonthreatening, observation-based approach. FREE ACCESS
2m 9sYou can give positive feedback, a critical component of high-performing workplaces, by following four straightforward steps. FREE ACCESS
3m 42sGiving feedback is about being helpful, not about being nice. FREE ACCESS
5m 24sDelivering feedback is challenging, but the task becomes less daunting when you can choose one of the five "sandwich" approaches. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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