Expert Insights on Giving Feedback

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Think about the last time you received feedback. Did it motivate you? Did it make you better at your job? The type of feedback we receive and how that feedback is communicated affects whether we are high-performers or lackluster employees.


  • Acquire insights on how to provide balanced feedback.
    Acquire insights on creating the moments of inspiration that can be pivotal to people.
    Acquire insights on the five steps to provide effective feedback.
    Acquire insights on how to give and receive upward feedback.
    Acquire insights on why e-mail is a poor method to provide feedback.
  • Acquire insights on how to give effective feedback.
    Acquire insights on the steps to give constructive feedback.
    Acquire insights on how to give positive feedback using four steps.
    Acquire insights on understanding that giving feedback is about being helpful, not about being nice.
    Acquire insights on the five "sandwich" approaches of delivering feedback.


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    1.  Learning to Provide Amazingly Powerful and Balanced Feedback
    2m 50s
    Apply specific-negative (corrective) feedback only after you have given specific-positive feedback. FREE ACCESS
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    2.  Positive Feedback: Create Moments of Inspiration
    1m 30s
    Moments of inspiration can be pivotal to people. Remark on their accomplishments and positive attributes. Balance those moments with constructive feedback. Positive feedback is four times more powerful. FREE ACCESS
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    3.  Effective Feedback
    4m 33s
    To provide effective feedback; 1) explain why you are providing the feedback; 2) identify specific behaviors; with examples; 3) describe the consequences of those behaviors; 4) brainstorm a new behavior together; and 5) share your fears about providing the feedback. FREE ACCESS
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    4.  How to Give and Receive Upward Feedback
    3m 1s
    At meetings; present your ideas in a neutral way; as by asking if they are any good; and how they can be improved. You can also appoint others as topic leader; facilitator; and devil’s advocate. This will shake up the hierarchy and encourage more candor. FREE ACCESS
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    5.  Feedback in Person Only
    3m 45s
    E-mail is a tool that’s fine for sharing information. But as William Mitchell cautions; it’s a poor choice for giving feedback to employees. FREE ACCESS
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    6.  Feedback That Can Have the Biggest Impact
    3m 20s
    Short, frequent feedback is more useful than scheduled meetings to address issues. FREE ACCESS
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    7.  Giving Constructive Feedback
    3m 32s
    Giving constructive feedback that others hear and act on calls for a nonthreatening, observation-based approach. FREE ACCESS
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    8.  Positive Feedback in Four Steps
    2m 9s
    You can give positive feedback, a critical component of high-performing workplaces, by following four straightforward steps. FREE ACCESS
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    9.  Don't Be Nice with Your Feedback; Be Helpful
    3m 42s
    Giving feedback is about being helpful, not about being nice. FREE ACCESS
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    10.  Delivering Feedback
    5m 24s
    Delivering feedback is challenging, but the task becomes less daunting when you can choose one of the five "sandwich" approaches. FREE ACCESS


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