Expert Insights on Leading with Emotional Intelligence

  • 14 videos | 34m 47s
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Emotional intelligence (EQ) touches every aspect of work, so leaders need to both have high EQ and develop EQ in those around them. Leading with EQ steers you through the social side of work, avoiding a potentially treacherous voyage.


  • Acquire insights on how to lead people effectively using emotional intelligence.
    Acquire insights on the importance of emotional intelligence in effective leadership.
    Acquire insights on how leaders can energize others using emotional intelligence.
    Acquire insights on some qualities of leaders with high emotional intelligence.
    Acquire insights on how leaders can increase their self-awareness.
    Acquire insights on some characteristics of a high-performing leader.
    Acquire insights on improving self-awareness in executives for better performance.
  • Acquire insights on how personal credibility and authenticity form the foundation of leadership.
    Acquire insights on the importance of being aware of your downstream impact as a leader.
    Acquire insights on how leaders can be more vulnerable to increase mutual accountability within the organization.
    Acquire insights on the advantage of using empathy to deal with employees.
    Acquire insights on the importance of possessing empathy and perspective as a leader.
    Acquire insights on four skills that define emotional intelligence.
    Acquire insights on developing the tools to overcoming fear in order to progress.


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    1.  Emotional Intelligence in Effective Leadership
    3m 20s
    Paul Hiltz shares a story of how people can be so emotionally charged about issues near to their heart and explains what leaders can do to prepare resistance to change in the work world. FREE ACCESS
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    2.  EQ and Leadership
    2m 9s
    Everything in business is gray; good leaders see all sides; they have high EQ. For example; a great negotiation is one where everyone wins. Try to see things from the perspective of employees; customers; and shareholders. We’re all in it together. Try to work it out. FREE ACCESS
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    3.  Leaders Energize with Emotional Intelligence
    2m 58s
    Certain people are energizers. Others are energy vampires. FREE ACCESS
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    4.  Characteristics of High EQ Leaders
    1m 55s
    Leaders with high emotional intelligence have a broad perspective; unlike leaders who just grind it out. High EQ leaders don’t accept negative people; negative self-talk; or dwell on past failures. Believing you can succeed improves performance even if you don’t. FREE ACCESS
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    5.  How Self Aware Are You?
    1m 23s
    Leaders with accurate self-perception are the top performers. But to increase your self-awareness you first need to be tested. Anonymous tests are best; but 360 evaluations or even self versus others provides good feedback. You can also bring in an outside party. FREE ACCESS
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    6.  How High-Performing Leaders Perform
    1m 51s
    High performing leaders model the behaviors they seek in others; including behaviors they don’t want to do themselves. He will interrupt his own agenda to coach on request. He tries to make decisions more consultatively than unilaterally. He gives other examples. FREE ACCESS
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    7.  Executives and Self Awareness
    2m 30s
    We are not trained to see ourselves as others see us; but cultivating that skill rewires your brain and leads to improved performance. FREE ACCESS
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    8.  The Importance of Authenticity
    2m 47s
    Personal credibility is the foundation of leadership; and trustworthiness and honesty are at the core of credibility. FREE ACCESS
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    9.  Your Downstream Impact
    2m 45s
    As we climb the corporate ladder our actions have ripple effects. If you bypass managers to ask for something it upsets priorities. If a boss on vacation remembers something it’s as if a submarine just surfaced and blew all the boats out of the water. Manage your impulses. FREE ACCESS
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    10.  Using Vulnerability to Increase Mutual Accountability
    2m 44s
    A young CEO who tried to lead through force confessed his ineffectiveness and vulnerability to his top leaders and asked for their help. This led to a snowball of mutual accountability down through the organization; and great corporate success. FREE ACCESS
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    11.  Use Empathy Instead of Sympathy For Better Results
    3m 9s
    Sympathy means agreeing that employees are victims of their circumstances. Empathy means calling employees to greatness; telling them they’re so great they’re bulletproof; that they can succeed under any circumstances. FREE ACCESS
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    12.  What Every Leader Must Possess: Empathy and Perspective
    2m 18s
    Empathic people make the best decisions. Don’t be afraid to say you don’t know; and seek advice. FREE ACCESS
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    13.  Emotional Intelligence Defined
    2m 20s
    Emotional intelligence is made up of four skills. Self-awareness and self-management are personal skills. Social awareness and relationship management are social skills. The two awareness skills — self-awareness and social awareness — are the hardest to learn. FREE ACCESS
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    14.  Overcoming Fear
    2m 40s
    Fear is natural in many situations. Developing the tools to overcome it is essential for progress. You can do this by putting yourself in a position where you can only move forward. FREE ACCESS


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