ITIL® 4 Foundation: General Management Practices

ITIL® 4    |    Intermediate
  • 8 Videos | 47m 34s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Discover the purpose of ITIL® practices, recall key terminology, and explore several key practices in detail.

WHAT YOU WILL LEARN

  • identify the subject areas covered in this course
    define management practices
    define the key ITIL® general management practices
    describe the continual improvement practice
  • describe the information security management practice
    describe the relationship management practice
    describe the supplier management practice
    define general management practices and terminology

IN THIS COURSE

  • Playable
    1. 
    Course Overview
    2m 24s
    UP NEXT
  • Playable
    2. 
    Defining Practices
    1m 36s
  • Locked
    3. 
    Overview of the ITIL® General Management Practices
    3m 1s
  • Locked
    4. 
    Continual Improvement Practice
    6m 47s
  • Locked
    5. 
    Information Security Management Practice
    5m 40s
  • Locked
    6. 
    Relationship Management Practice
    3m 52s
  • Locked
    7. 
    Supplier Management
    9m 31s
  • Locked
    8. 
    Exercise: General Management Practices
    2m 43s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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