Managing Microsoft Teams: Assessing & Troubleshooting Issues
Microsoft Teams 2024
| Intermediate
- 17 videos | 1h 39m 13s
- Earns a Badge
With Microsoft Teams, administrators can optimize the user experience by reviewing analytic data and troubleshooting common issues. In this course, learn about assessing and troubleshooting issues in Microsoft Teams, beginning with client-side logs, clearing the Teams client cache, self-help diagnostics, troubleshooting classic Teams installation and update issues, and troubleshooting Teams sign-in issues. Next, explore security reports, call quality improvement, Call Analytics for Microsoft Teams, the Microsoft Call Quality Dashboard (CQD), and Power BI for CQD data analysis. Finally, discover how to view Microsoft Teams utilization and establish security and compliance policies and alerts. This course is one of a collection that prepares learners for the Microsoft 365 Teams Administrator Associate (MS-700) exam.
WHAT YOU WILL LEARN
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Discover the key concepts covered in this courseConfigure and collect log files for monitoring and troubleshooting in teamsClear the microsoft teams client cacheTroubleshoot issues by using self-help diagnostics for teamsOutline troubleshooting options for classic teams installations and updatesTroubleshoot sign-in issues for teamsReview and interpret security reports in microsoft teamsDescribe how to monitor and troubleshoot call quality issues in microsoft teamsIdentify how to set up call analytics for microsoft teams
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Outline the call quality dashboard (cqd)Set up the call quality dashboard (cqd) and assign admin roles for access to cqdOutline how to use power bi to analyze cqd data in microsoft teamsInstall the power bi connector to use cqd query templatesView microsoft teams usage in power bi using cqd dataRecognize planning considerations for communication compliance policies and alerts in microsoft teamsCreate and manage communication compliance policies and alerts in microsoft 365Summarize the key concepts covered in this course
IN THIS COURSE
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1m 9sIn this video, we will discover the key concepts covered in this course. FREE ACCESS
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5m 8sDuring this video, discover how to configure and collect log files for monitoring and troubleshooting in Teams. FREE ACCESS
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4m 29sFind out how to clear the Microsoft Teams client cache. FREE ACCESS
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7m 16sIn this video, you will learn how to troubleshoot issues by using self-help diagnostics for Teams. FREE ACCESS
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6m 37sAfter completing this video, you will be able to outline troubleshooting options for classic Teams installations and updates. FREE ACCESS
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7m 55sIn this video, discover how to troubleshoot sign-in issues for Teams. FREE ACCESS
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8m 7sLearn how to review and interpret security reports in Microsoft Teams. FREE ACCESS
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4m 55sUpon completion of this video, you will be able to describe how to monitor and troubleshoot call quality issues in Microsoft Teams. FREE ACCESS
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4m 50sThrough this video, you will be able to identify how to set up Call Analytics for Microsoft Teams. FREE ACCESS
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4m 32sIn this video, we will outline the Call Quality Dashboard (CQD). FREE ACCESS
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8m 57sDiscover how to set up the Call Quality Dashboard (CQD) and assign admin roles for access to CQD. FREE ACCESS
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5m 24sAfter completing this video, you will be able to outline how to use Power BI to analyze CQD data in Microsoft Teams. FREE ACCESS
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5m 9sIn this video, find out how to install the Power BI connector to use CQD query templates. FREE ACCESS
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9m 6sDuring this video, discover how to view Microsoft Teams usage in Power BI using CQD data. FREE ACCESS
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4m 37sUpon completion of this video, you will be able to recognize planning considerations for communication compliance policies and alerts in Microsoft Teams. FREE ACCESS
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10m 9sIn this video, you will learn how to create and manage communication compliance policies and alerts in Microsoft 365. FREE ACCESS
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54sIn this video, we will summarize the key concepts covered in this course. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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