Navigating the Workplace with Emotional Intelligence

Intermediate
  • 6 Videos | 16m 42s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Any organization, regardless of its size, industry or location, is made up of people – people who interact on a daily basis, and not always without incident. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings. In this course, you’ll learn how building emotional intelligence, or EQ, can improve team or group interactions. You’ll also explore the role of emotional IQ in workplace activities, conflict and stress management, as well as employee influence and engagement.

WHAT YOU WILL LEARN

  • recognize uses for emotional intelligence in the workplace
    manage conflict using emotional intelligence
    recognize how to manage stress using emotional intelligence
  • recognize traits of an emotionally intelligent influencer
    use emotional intelligence to increase team effectiveness

IN THIS COURSE

  • Playable
    1. 
    Navigating the Workplace with Emotional Intelligence
    36s
    UP NEXT
  • Playable
    2. 
    Why Be Emotionally Intelligent at Work?
    3m 46s
  • Locked
    3. 
    Being a Role Model during Conflict
    3m 15s
  • Locked
    4. 
    Being a Role Model during Stressful Situations
    2m 53s
  • Locked
    5. 
    Influencing and Engaging Others
    3m 3s
  • Locked
    6. 
    Emotionally Intelligent Team Playing
    3m 10s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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