Receiving Feedback with an Open Mind

Everyone
  • 7 videos | 26m
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.5 of 6268 users Rating 4.5 of 6268 users (6268)
The word "feedback" might make the hair on the back of your neck stand up. Many people think of feedback as a threat. Even positive feedback can seem like an attack. Our egos and self-esteem tell us to shut down and drown it out. But feedback is a necessary part of professional growth and development. With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career. In this course, you will explore how receiving feedback differs from receiving simple praise or criticism. You will learn how listening to genuinely constructive feedback with a positive mindset can influence your reactions and responses. You will also learn how applying feedback can catalyze your professional growth and self-development.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Identify the positive effects of receiving feedback
    Identify approaches for overcoming resistance to feedback
    Recognize techniques for listening constructively to feedback
  • Recognize strategies for seeing the positive in negative feedback
    Identify strategies to use feedback for professional development
    Reflect on what you've learned

IN THIS COURSE

  • 1m 9s
    With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career. In this video, you'll discover the key concepts that will be covered in this course, including how feedback differs from simple praise or criticism. FREE ACCESS
  • 4m 57s
    When you're comfortable asking for and receiving feedback, it strengthens your performance, as well as that of your team and the entire organization. In this video, you'll explore the positive effects of receiving feedback. FREE ACCESS
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    3.  Resisting the Urge to Resist Feedback
    5m 2s
    Receiving feedback isn’t always a comfortable experience. Sometimes you're told things you don't want to hear. In this video, you'll learn about approaches for overcoming resistance to feedback. FREE ACCESS
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    4.  Listening to Get the Most Out of Feedback
    5m 5s
    Hearing is a passive neurological reflex. Listening, however, is a conscious action requiring focus and attention. In this video, you will learn techniques for listening constructively to feedback. FREE ACCESS
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    5.  Turning Negative Feedback into a Positive
    3m 46s
    You can’t control how feedback is delivered to you, but you can control how you accept it and what you make of it. In this video, you'll learn about strategies for seeing the positive in negative feedback. FREE ACCESS
  • Locked
    6.  Putting Feedback to Work
    4m 43s
    The way you implement feedback is what unlocks your potential and furthers your professional development. In this video, you will explore strategies for using feedback for professional development. FREE ACCESS
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    7.  Let's Review
    1m 19s
    In this video, you'll review the key concepts covered in the course Receiving Feedback with an Open Mind. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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