Sales Management
Microsoft Dynamics CRM 2013
| Intermediate
- 7 Videos | 35m 34s
- Earns a Badge
Microsoft Dynamics CRM 2013 is a Customer Relationship Management application that makes it possible to automate much of the sales process. Explore the sales module, sales pipeline management, lead management, and competition tracking.
WHAT YOU WILL LEARN
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understand the terminology and entities involved in sales management
understand the sales process and the entities involved
create leads and convert them to opportunities
set up opportunity records using write in products and catalog products -
resolve opportunity records, re-open opportunities and work with resolution activities
set up currencies, manage exchange rates and work with multiple currencies on sales records
store competitor details and track sales lost to competitors
IN THIS COURSE
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1.Introduction to Sales Management2m 10sUP NEXT
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2.The Sales Process2m 35s
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3.Lead Management and Lead Conversion8m 37s
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4.Working with Opportunity Records7m 1s
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5.Opportunity Resolution4m 37s
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6.Managing and Using Multiple Currencies4m 41s
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7.Keeping Track of the Competition3m 22s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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