Senior Professional in Human Resources: Human Relations

  • 10 videos | 1h 6m 38s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Each week, more time is spent in the workplace than any other location, which leads employees to form relationships with the people they work with. It is incumbent upon HR to create an environment that is conducive to making that healthy for the employees while productive for the organization. Understanding human relations skills is not sufficient; the organization needs to embody that spirit as well. In this course, you'll learn how to prepare the organization to be more receptive to building positive human relations. This course can be used in preparation for the HR Certification Institute(r) (HRCI(r)) SPHR(r) certification exam.


  • discover the key concepts covered in this course
    define human relations and how it impacts the workplace
    define organizational culture
    specify how culture is developed
    identify the strategies for positive employee relations
  • define the differece between diversity and inclusion
    identify the key diversity issues impacting organizations
    develop a process for implementing diversity and inclusion programs
    describe the benefits of diversity and inclusion programs
    summarize the key concepts covered in this course


  • 1m 15s
    After completing this video, you will be able to discover the key concepts covered in this course. FREE ACCESS
  • 5m 26s
    Human Relationships between employees and business and among the employees are of substantial value in any workplace. Building strong relationships will largely depend on the behaviours and practices like trust, empathy and open communication. Businesses that invest in improving these skills often surpass other businesses when it comes to employee attraction, engagement and retention. FREE ACCESS
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    3.  Organizational Culture
    12m 30s
    Organizational culture is a shared beliefs and assumptions about the business's expectations and values. In this video, you’ll discover the aspects of culture that either inhibit or support effectiveness. By aligning culture to strategy it can enhance organizational performance and increase financial results. FREE ACCESS
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    4.  Culture Development
    7m 12s
    Culture is a learned process and is developed by the businesses, respond to the working environment. In this video, you’ll know how culture is developed and established in organizations through the demonstrated activities and behaviours. FREE ACCESS
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    5.  Employee Relations Programs
    4m 41s
    In this video, the strategies for positive employee relations will be shared. It is important to strengthen the bond between employers and their employees by building a diverse and inclusive workplace and introducing the overall employee recognition programs. FREE ACCESS
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    6.  Diversity Management
    6m 36s
    Diversity is the practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. It promotes acceptance, respect and harmonization of individual characteristics. After completing this video, you will be able to define the difference between diversity and inclusion. FREE ACCESS
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    7.  Diversity Issues
    15m 14s
    As a workplace becomes more diverse, more issues arise, and this makes workplace diversity a topic for discussion. After completing this video, you will be able to identify the key diversity issues impacting organizations. FREE ACCESS
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    8.  Diversity Strategic Process
    6m 2s
    Diversity Strategic Process plays a critical role in achieving core business goals, and it links to the business's unique mission, vision, and business objectives. In this video, you will learn to develop a process that implements diversity and inclusion programs. FREE ACCESS
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    9.  Diversity Programming
    6m 3s
    Diversity programs seek to improve the representation of groups. These programs may include targeted recruiting train opportunities and preferential treatment for underrepresented groups. In this video, you’ll discover the purpose for creating programs that will support diversity, equity, inclusion and belonging. FREE ACCESS
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    10.  Course Summary
    1m 37s
    After completing this video, you will be able to summarize the key concepts covered in this course. FREE ACCESS


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