Course details

The Building Blocks of Building Trust

The Building Blocks of Building Trust


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Who can I trust around here? This is a more common workplace question than most of us might like to admit. Building relationships and trust within professional networks is done like a mason building a wall – one stone at a time. Trust is a core ingredient in positive relationships. Without it, the mason's wall takes on a whole new analogy – a barrier, with no gate for entry. This course explores trust what makes you and others trustworthy, and how to demonstrate trustworthiness through you own professional accountability.

Target Audience
Anyone who wants to develop or refine their skills for developing and sustaining trusting relationships.

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

The Building Blocks of Building Trust

  • recognize trustworthy people based on their behaviors
  • recognize opportunities to demonstrate trustworthiness at work
  • identify readiness factors to build trust with others
  • connect with others in a way that promotes trust building
  • recognize listening skills to seek to understand others
  • demonstrate ways to maintain trust while collaborating
  • recognize the steps for confronting broken trust with communication
  • recognize strategies for rebuilding trust
  • Course Number:
    pe_04_a01_bs_enus

    Expertise Level
    Everyone