Course details

Salesforce Lightning 2018: Contact Management & Communication

Salesforce Lightning 2018: Contact Management & Communication


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.



Expected Duration (hours)
0.5

Lesson Objectives

Salesforce Lightning 2018: Contact Management & Communication

  • Creating a contact
  • Updating your contacts
  • Emailing a contact
  • Creating & using email templates
  • Creating a mailing list
  • Managing contact roles
  • Developing a contact strategy
  • Course Number:
    ds_sali18_04_enus

    Expertise Level
    Intermediate