Course details

Business Analysis Activities and Tools

Business Analysis Activities and Tools

Target Audience
Expected Duration
Lesson Objectives
Course Number

In this course, you'll learn about activities to perform and tools to use for effective business analysis.

Target Audience
Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam


Expected Duration (hours)

Lesson Objectives

Business Analysis Activities and Tools

  • distinguish between brainstorming and mindmapping characteristics
  • recognize differences between focus groups and workshops
  • identify best practices for using surveys and questionnaires
  • distinguish between interviews and observation
  • distinguish between collaborative games and lessons learned activities
  • distinguish between estimation methods
  • distinguish between prioritization methods
  • distinguish between reviews and item tracking characteristics
  • recognize considerations for assessing vendors
  • distinguish between the characteristics of stakeholder lists, maps, and personas
  • recognize characteristics of backlog management
  • identify characteristics of the balanced scorecard
  • recognize elements of a roles and permissions matrix
  • identify elements of a business model canvas
  • recognize characteristics of functional decomposition
  • demonstrate your understanding of the activities and tools you use for effective business analysis work
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