Course details

CICD 1.0: Cisco UCM and Cisco UCM Express Endpoints

CICD 1.0: Cisco UCM and Cisco UCM Express Endpoints


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each IP phone is defined as a separate endpoint. In this course, you will learn about the function of network components for the Cisco Unified Communications Manager IP phone registration process, as well as the steps in the standard startup process an IP phone uses to connect to the VoIP network. You will also learn about the SIP phone startup process and the initial Cisco Unified Communications Manager network configuration. Finally, you’ll learn about the necessary parameters to add an IP phone in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-060: Implementing Cisco Collaboration Devices.

Target Audience
This course is aimed at collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CICD CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Collaboration Devices 210-060 CICD certification exam which is a component exam for the CCNA Collaboration certification.

Prerequisites
None

Expected Duration (hours)
1.5

Lesson Objectives

CICD 1.0: Cisco UCM and Cisco UCM Express Endpoints

  • start the course
  • describe how the IP phone registration process integrates with Cisco Unified Communications Manager
  • describe Network Time Protocol
  • describe special functions that Cisco IP phones use in a Cisco Unified Communications Manager environment
  • describe IP phone registration and SCCP IP phone startup process, and IP phone VLAN discovery process
  • describe IP phone DHCP configuration process, DHCP server feature support, and TFTP device configuration XML file
  • recognize SCCP IP phone registration process
  • describe Cisco SIP phone startup process
  • describe the initial Cisco Unified Communications Manager configuration
  • perform activation of Cisco Unified Communications Manager services
  • use the Cisco Unified CM Administration menu to configure Cisco Unified CM as a DHCP server
  • describe DHCP on Cisco Unified Communications Manager Express
  • describe IP phone configuration requirements for Cisco Unified Communications Manager
  • describe the Cisco Unified Communications Manager Group
  • describe IP phone device defaults and profiles in Cisco Unified Communications Manager
  • describe how device pools are used to define sets of common characteristics for devices
  • identify how templates are used for IP phone configuration in Cisco Unified Communications Manager
  • describe IP phone device and line parameter configuration in Cisco Unified Communications Manager
  • describe the requirements for IP phone configuration in Cisco Unified Communications Manager Express
  • describe software configuration elements for IP phones in Cisco Unified Communications Manager Express
  • describe characteristics and requirements of IP phone registration, startup, and configuration in Cisco UCM and UCM Express

    • Course Number:
    cc_cicd_a07_it_enus

    Expertise Level
    Intermediate