Cisco TSHOOT 2.0: Tools and Methodologies of Troubleshooting
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level
Overview/Description
Smooth operation and high availability of the network are crucial to organizations. Unplanned downtime can quickly lead to loss of productivity and, therefore, financial loss. To maximize the availability of the network, it is important to plan network maintenance processes and procedures carefully. Troubleshooting is a part of network maintenance that every network engineer needs to be capable of performing. In complex environments, troubleshooting can be a daunting task, and the only way to diagnose and resolve problems quickly and effectively is by following a structured approach. This approach involves having well-defined and documented troubleshooting procedures and aligning troubleshooting procedures to general network maintenance procedures. Additionally, troubleshooting can be a very time-consuming process. Using the tools built into the Cisco IOS Software can help shorten the time to diagnose and resolve problems quickly. There are many technologies and protocols that can be leveraged in combination with specialized tools and applications to support troubleshooting and maintenance processes. This course describes troubleshooting methodologies as well as troubleshooting procedures and processes. Basic Cisco IOS tools and logging procedures are also covered.
Target Audience
Professionals who work in complex network environments desiring the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The TSHOOT learning path will provide information about troubleshooting and maintaining particular technologies as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the learning path, you should have increased your skill level and developed a set of best practices that are based on your own experience that you can take back to your organization.
Prerequisites
None
Expected Duration (hours)
1.9
Lesson Objectives
Cisco TSHOOT 2.0: Tools and Methodologies of Troubleshooting
cc_trst_a01_it_enus
Expertise Level
Intermediate