Effective Team Communication

Effective Team Communication

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

Overview/Description
It's vital to maintain open, effective communication on a team. However, it's all too easy to adopt bad habits. Without realizing how badly it affects your team, you or another team member may communicate in ways that lead to misunderstandings, cause unnecessary conflict, keep others from having their say, and prevent the team from performing as well as it could. In this course, you'll learn about different verbal barriers to effective team communication and strategies for overcoming them. But speaking is only one part of communication; effective listening is vital too. So you'll also learn about specific active listening techniques that can help you be a better listener.

Target Audience
All levels of employees; anyone who participates on any type of team.

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Effective Team Communication

recognize examples of jargon and bluffing as verbal barriers to effective communication

recognize examples of polarizing a team, screening ideas, and crushing ideas as verbal barriers to communication

identify strategies for maintaining open communication during team meetings

match strategies to the types of communication barriers they can help you overcome in team meetings

recognize why active listening is important for healthy team communication

recognize examples of inquiring and acknowledging as techniques for active listening in a team setting

recognize examples of reflecting and suspending judgment as techniques for active listening in a team setting

use strategies for improving team communication and active listening

Course Number:
atm_02_a03_bs_enus

Expertise Level
Everyone