Course details

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 2.0 Expert Live with Encore

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 2.0 Expert Live with Encore

Target Audience
Expected Duration
Lesson Objectives
Course Number

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course. TSHOOT is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to plan and perform regular maintenance on complex enterprise routed and switched networks and use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.
This course is to be taken following attendance in both ROUTE and SWITCH. Students who do not meet this prerequisite will find this material unnecessarily challenging. CCNA-level knowledge is expected of those who attend the TSHOOT course.
This course offers the official training for the Implementing TSHOOT 2.0 certification exam which is a component exam for the CCNP certification. Passing this exam will also refresh CCNA certification, which expires after three years.
300-135 TSHOOT 2.0
Included Labs
Trouble Ticket 1
Trouble Ticket 2
Trouble Ticket 3
Trouble Ticket 4
Trouble Ticket 5
Trouble Ticket 6
Trouble Ticket 7
Trouble Ticket 8
Trouble Ticket 9
Trouble Ticket 10
Trouble Ticket 11
Trouble Ticket 12
Trouble Ticket 13
Trouble Ticket 14
Trouble Ticket 15
Trouble Ticket 16
Trouble Ticket 17
Trouble Ticket 18
Trouble Ticket 19
Trouble Ticket 20
Trouble Ticket 21
Trouble Ticket 22
Troubleshooting and Maintaining Cisco IP Networks 2.0
Module 1: Tools and Methodologies of Troubleshooting
Lesson 1: Describing Troubleshooting Methodologies
Lesson 2: Using Troubleshooting Procedures
Lesson 3: Following Recommended Practices During Routine Network Maintenance
Lesson 4: Using Basic IOS Troubleshooting Tools
Lesson 5: Using Specialized Troubleshooting Tools
Module 2: Troubleshooting IPv4 and IPv4 Fundamentals
Lesson 1: Troubleshooting IPv4 and IPv6 Addressing
Lesson 2: Troubleshooting IPv4 and IPv6 Basic Routing
Module 3: Troubleshooting Dynamic Routing
Lesson 1: Troubleshooting OSPF
Lesson 2: Troubleshooting EIGRP
Lesson 3: Troubleshooting RIPv2 and RIPng
Lesson 4: Troubleshooting Redistribution
Lesson 5: Troubleshooting BGP
Module 4: Troubleshooting Switching
Lesson 1: Troubleshooting Layer 2 Switching
Lesson 2: Troubleshooting InterVLAN Routing
Lesson 3: Troubleshooting FHRP
Module 5: Troubleshooting Security and Device Operation
Lesson 1: Troubleshooting Security
Lesson 2: Troubleshooting Router Features

Target Audience
The course is designed to teach professionals who work in complex network environments the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, you should have increased your skill level and developed a set of best practices that are based on your own experience and the experiences of other students and that you can take back to their organizations.

Expected Duration (hours)

Lesson Objectives

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 2.0 Expert Live with Encore

  • Plan and document the most commonly performed maintenance functions in complex enterprise networks
  • Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Practice maintenance procedures and fault resolution in switching-based environments
  • Practice maintenance procedures and fault resolution in routing-based environments
  • Practice maintenance procedures and fault resolution in a secure infrastructure
  • Troubleshoot and maintain integrated, complex enterprise networks
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