Definitions

The following definitions and/or terms shall only apply if the requisite products are expressly named and licensed via the Letter Agreement.

Active Content is any Custom Content that can be hosted on Skillport for which Skillport can launch, and track the scores, accesses and duration.

Advanced Compliance Module shall mean the Skillport Add-On that will allow Customer to view, launch, assign and track compliance content through Skillport via Extranet Hosting Services. The Advanced Compliance Module is dependent upon a minimum Skillport version 8.

Alcohol Collection shall mean a targeted program consisting of Course Objects and training materials for alcohol compliance certification. Skillsoft reserves the right to modify, restrict or update any content contained in the Alcohol Collection throughout the License Term.

Advanced Reporting Module shall mean the SkillPort Add-On Module that will give Customer advanced reporting and analysis capabilities of the Customer data contained within SkillPort, with data presented in a scalable and interactive manner. A license to the Advanced Reporting Module license includes Updates, if and when available. Notwithstanding the foregoing, in the event that a future release of SkillPort includes materially similar functionality as that which is contained within the Advanced Reporting Module, the license granted to the Advanced Reporting Module will be terminated. For the avoidance of doubt, no reduction and/or refund of fees shall be offered for such replacement.

All Access shall mean that each user licensed to the applicable Encore with Live collection is able to access and view all Encore or Live instructor-led training contained within the applicable collection licensed throughout the annual term. Once any Encore or Live class has been accessed by an individual, a seat is deemed consumed.

Business Courseware Collection is a package of the following Skillsoft products:

  • Business Strategy and Operations Solution Area
  • Finance, Human Resources, and Administration Solution Area
  • Management and Leadership Solution Area
  • Professional Effectiveness Solution Area
  • Project Effectiveness Solution Area
  • Sales and Customer Facing Skills Solution Area
  • Mentoring Service
  • Deployment method

Chapters to Go™ is a service that enables Licensed Users to download a maximum of fifteen (15) book chapters per quarter of certain licensed Referenceware collections to PDF or other available formats for offline reading and printing. Upon expiration or termination of the applicable license, Customer will delete any copies of the downloaded materials from its computer(s) or server(s) and destroy all hard copies of the same. Upon request, Customer agrees to provide Skillsoft with a written statement, signed by an authorized Customer representative, which certifies its compliance with the foregoing obligations. The Chapters to Go license is only for the Authorized Audience to the specific Referenceware Collection as licensed under the Agreement.

Center for Creative Leadership Course Collection is a standalone collection of approximately 13 Course Objects produced in partnership with the Center for Creative Leadership (CCL). The Center for Creative Leadership Course Collection includes deployment via the Platform Software set forth in the Agreement. Skillsoft reserves the right to modify, restrict or update any content contained in the Center for Creative Leadership Course Collection throughout the License Term of the Agreement.

Cloud & Virtualization Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to the cloud and virtualization. Skillsoft reserves the right to modify, restrict or update any content contained in the Cloud & Virtualization Collection throughout the License Term of the Agreement.

Complete Courseware Collection is a package of the following Skillsoft products:

  • Software Development Solution Area
  • Operating Systems and Server Technology Solution Area
  • Internet and Network Technologies Solution Area
  • Enterprise Database Systems Solution Area
  • Web Design Solution Area
  • Enterprise Resource Planning Systems Solution Area
  • Desktop Computer Skills Solution Area
  • Business Strategy and Operations Solution Area
  • Finance, Human Resources, and Administration Solution Area
  • Management and Leadership Solution Area
  • Professional Effectiveness Solution Area
  • Project Effectiveness Solution Area
  • Sales and Customer Facing Skills Solution Area
  • Mentoring Service
  • Deployment method

Compliance: Global License shall mean a license to the Course Object named in the license table above selected from Environmental, Health & Safety Environmental, Safety & Health (ES&H) and/or Legal Compliance Course Object(s) (Course Level) for its Authorized Audience. Such license shall include the licensed Course Object in US English and the localization(s) as set forth in license table above. In the event that Skillsoft retires a licensed Global Compliance Course Object included in Customer’s Course selection during an annual term, Customer will be required to select a new Global Compliance Course Object upon the next anniversary date. Other than the swap provision for a retired Global Compliance Course Object, Customer shall not be entitled to swap the Global Compliance Course Object during the License Term.

Compliance Library License shall mean a license model that allows customer to select a defined number of ES&H and/or Legal Compliance Course Object(s) (“Course Level”) for its Authorized Audience. Customer is entitled to exchange up to 20% of the current Compliance based Course Level objects, four (4) times during each annual license term, by providing Skillsoft with written notice at least ten (10) days prior to the date of exchange. Additionally, with respect to a License Term of greater than one year Customer may elect, one month prior to each twelve (12) month anniversary date, to exchange one or more Compliance Based Course Object(s) to a maximum of the current Course Level. This election must be in writing and provided to Skillsoft thirty (30) days prior to the anniversary date. In the event that Skillsoft retires a Compliance Based Course Object included in Customer’s Course selection during an annual term, Customer will be required to select a new Compliance Based Course Object upon the next anniversary date.

Compliance QuickTalk Collection is a targeted collection of up to fifty (50) videos focused on diversity, inclusion, values & ethics, compliance, respect, cultures of integrity, and bullying. Skillsoft reserves the rights to modify, restrict or update any content contained in the Compliance QuickTalk Collection throughout the License Term.

Course Object shall mean current and future online computer based training materials developed and owned by Skillsoft and/or its licensors in the content areas relating to business skills, employee health and safety, legal compliance, financial services industry, desktop applications and information technology, including all hard copy, machine-readable materials that comprise the object, including, all related software, data, disks, tapes, CD-ROM, Documentation and packaging delivered, including by electronic delivery, to Customer. Planned Course Object(s) that are not commercially available at the time of Customer’s selection are available on a “when and if” basis. A target date is indicative of the anticipated release date but is subject to change or removal by Skillsoft without notice. The materials provided hereunder have been developed with subject matter expertise from various third parties but are intended for informational and educational purposes only and do not constitute legal advice or guarantee compliance with any federal, state or local laws or regulations. Although Skillsoft undertakes all reasonable efforts to maintain the legal accuracy of this content and make updated content available to customers, neither Skillsoft nor any third party represents or warrants that the content reflects current legal developments; customers are encouraged to consult local counsel before taking any action based on the content or information provided hereunder.

Custom Content shall mean the creation of an on-line computer based training course proprietary to Customer’s business.

Custom Content Publishing Solution shall mean a self service web application that enables Customer to test their custom content for Skillport compatibility, as well as package, upload, preview and publish the content onto the Skillport platform. If Customer licenses Custom Content hosting that includes the Custom Content Publishing Solution then Customer is responsible for package, upload, preview and publish the content onto the Skillport platform themselves.

Cybersecurity Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to cyber security. Skillsoft reserves the right to modify, restrict or update any content contained in the Cybersecurity Collection throughout the License Term of the Agreement.

Database & Big Data Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to the database and big data. Skillsoft reserves the right to modify, restrict or update any content contained in the Skillsoft Database & Big Data Collection throughout the License Term of the Agreement.

Developer Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to developing. Skillsoft reserves the right to modify, restrict or update any content contained in the Developer Collection throughout the License Term of the Agreement.

Desktop Courseware Collection is a package of the following Skillsoft products:

  • Desktop Computer Skills Solution Area
  • Mentoring Service
  • Deployment method

Desktop Videos shall mean a collection of short, instructional videos covering desktop related topics, hosted on Books24x7. Skillsoft reserves the right to modify, restrict or update any content contained in the Desktop Video collection at any time during the License Term of the Agreement.

Desktop & IT Videos shall mean a collection of short, instructional videos covering IT and desktop related topics, hosted on Books24x7. Skillsoft reserves the right to modify, restrict or update any content contained in the Desktop & IT Videos collection at any time during the License Term of the Agreement.

Encore with Live shall mean the comprehensive Skillsoft learning solution that allows the user to access an on-demand recorded or live online classroom consisting of recorded or virtual instructor-led training delivered through an online solution which contains simulations and print out ready resources. The live portion contains an online classroom, on-demand recorded classes, mentoring, online student guides, certification classroom exams and content updates and depending on the live subject matter, this may include hands-on labs. Not all course titles within the specified subject matters will be offered in live form, some titles are offered only in on-demand recorded form. The schedule and specified subject matters that are offered live may be altered during the License Term.

Environmental, Safety & Health (ES&H) Courseware Collection is a package of the following Skillsoft products:

  • Safety and Health Solution Area
  • Deployment method

Extranet Hosting Services with Open Learning Services shall mean a method of delivery and access to the Course Object(s) whereby Skillsoft shall host the Course Object(s) on Skillsoft servers using Skillsoft’s Open Learning Services Architecture. The “Open Learning Services Architecture” is Skillsoft’s proprietary platform through which Customer may access the Course Object(s) through an application interface via the World Wide Web. Skillsoft will provide all Extranet Hosting Services with Open Learning Services as they relate to management of Course Object(s) including securing server space, installation and maintenance of Course Object(s) and allocation of bandwidth. If Customer licenses Extranet Hosting Services with Open Learning Services and Skillsoft releases any Updates to Extranet Hosting Services with Open Learning Services, Skillsoft and Customer shall work together to determine a mutually agreeable time to upgrade the Customer to the latest version. If Customer is not willing or able to upgrade to the latest version, Customer acknowledges that it will not be entitled to other Skillsoft Product Updates that are not compatible with Customer’s version of Extranet Hosting Services with Open Learning Services. Skillsoft reserves the right to upgrade Customer’s version of Extranet Hosting Services with Open Learning Services site at any time. These upgrades may be conducted during production time.

Government Leadership Advantage is a targeted leadership development program comprised of a collection of assets selected and organized by leadership experts. Individual learning tracks offer a combination of new and existing Skillsoft and Books24x7 learning assets combining multiple modes of instruction, including text, video, and interactive practice activities. Customer shall be entitled to new learning tracks if and when they are made commercially available.

ILT Module shall mean the Skillport Add-On Module Instructor Lead Training, which will allow Customer to list, and track classroom training through Skillport via Extranet Hosting Services. The ILT Module is dependent upon a minimum Skillport version (6.2 SR 2).

Interskill Full Collection shall mean the collection of approximately 200 mainframe courses, along with the Platform Software identified in the Agreement. Skillsoft reserves the right to modify, restrict or update any content contained in Interskill Full Collection throughout the License Term.

IT Courseware Collection is a package of the following Skillsoft products licensed to Customer, subject to the Authorized Audience level, in accordance with the terms and conditions set forth herein:

    • Software Development Solution Area
    • Operating Systems and Server Technology Solution Area
    • Internet and Network Technologies Solution Area
    • Enterprise Database Systems Solution Area
    • Web Design Solution Area
    • Enterprise Resource Planning Systems Solution Area
    • Business Skills for the IT Professional Solution Area
    • Project Effectiveness (includes Project Management) Solution Area
    • Mentoring Service
    • Platform Software

IT Videos shall mean a collection of short, instructional videos covering IT related topics, hosted on Books24x7. Skillsoft reserves the right to modify, restrict or update any content contained in the IT Video collection at any time during the License Term of the Agreement.

KnowledgeCenter Module shall mean a portal view available to Customers that have licensed the prerequisite Skillsoft Products that are deployed on Skillport sites with a minimum version of 6.2 SR2 and a minimum Skillsoft course player version 6.1 that will offer links to existing Skillsoft Products, including targeted online reference materials from Referenceware and Course Objects to provide an in-depth focus on particular topical areas. Depending on the subject matter of the KnowledgeCenter Module as further defined in Skillsoft’s course catalog, the KnowledgeCenter Module home page may include some or all of the following additional learning assets created specifically for the KnowledgeCenter Module portals: simulation Practice Labs; Project Centers, Mentoring Services, Learning Roadmaps, external links to related websites, and the Code-Judging Engine, hereinafter referred to as the “Learning Assets”. A KnowledgeCenter Module may contain references and on-line links to one or more Course Object(s), therefore, it is required that Customer license all Course Objects linked within the licensed KnowledgeCenter Module otherwise Customer may experience an error message and/or an interruption in the KnowledgeCenter Module operation. The KnowledgeCenter Module will automatically be upgraded to the latest version of such KnowledgeCenter Module as new versions are released. In addition, the Skillport site on which a KnowledgeCenter Module resides may automatically be upgraded to the latest version of Skillport and such upgrades may be conducted during production time.

LATAM Spanish Courseware Collection is a package of the following Skillsoft products licensed to Customer, subject to the Authorized Audience level, in accordance with the terms and conditions set forth herein:

      • All commercially available Latin American and Global Spanish Course Object(s) as set forth in Skillsoft’s course catalog which may be found at https://www.skillsoft.com, including any Updates thereto.
      • Mentoring Service
      • Deployment method

Leadership Channel means the video lessons and other content and materials pursuant to the Agreement, including, without limitation, on demand video programs, all lesson summaries, ideas for action, and questions to ask provided by Skillsoft in connection with any video lesson. Skillsoft reserves the right to modify, restrict or update any content contained in Leadership Channel throughout the License Term.

Leadership Channel & Execsummaries Bundle means the video lessons, ExecSummaries Referenceware and other content and materials pursuant to the Agreement, including, without limitation, on demand video programs, all lesson summaries, ideas for action, and questions to ask provided by Skillsoft in connection with any video lesson. Skillsoft reserves the right to modify, restrict or update any content contained in Leadership Channel & ExecSummaries Bundle throughout the License Term.

Leadership Advantage is a targeted leadership development program comprised of a collection of assets selected and organized by leadership experts. Individual learning tracks offer a combination of new and existing Skillsoft and Books24x7 learning assets combining multiple modes of instruction, including text, video, and interactive practice activities. Customer shall be entitled to new learning tracks if and when they are made commercially available.

Legal Compliance Courseware Collection is a package of the following Skillsoft products licensed to Customer, subject to the Authorized Audience level, in accordance with the terms and conditions set forth herein:

      • Legal Compliance Solution Area
      • Deployment method

Library License shall mean a license model that allows customer to select a defined number of Business, IT and/or Desktop Course Object(s) (“Library Level”) for its Authorized Audience. Customer is entitled to exchange up to 20% of the current Library Level, four (4) times during each annual license term, by providing Skillsoft with written notice at least ten (10) days prior to the date of exchange. Additionally, with respect to a License Term of greater than one year Customer may elect, one month prior to each twelve (12) month anniversary date, to exchange one or more Course Object(s) to a maximum of the current Library Level. This election must be in writing and provided to Skillsoft thirty (30) days prior to the anniversary date. In the event that Skillsoft retires a Course Object included in Customer’s Library during an annual term, Customer will be required to select a new Course Object upon the next anniversary date.

Live Learning shall mean a license to Encore with Live that allows Customer to access the number of seats set forth in the Agreement during the annual term in which the seats were licensed. The seat may be consumed by one or many members of the Authorized Audience. Therefore, for the purposes of illustration only, if fifteen (15) seats are purchased, such seats may be consumed by one person accessing fifteen (15) events or fifteen (15) people accessing one (1) event each, or any variation thereof.

Localized Leadership Development Channel is a localized video learning portfolio of on-demand video programs featuring best-selling business authors, experts and Executives. Skillsoft reserves the right to modify, restrict or update any content contained in Leadership Development Channel throughout the License Term.

Mentoring Service shall mean a service that enables a user to ask questions relating to specific information technology courses or the general subject matter of those courses and receive responses from experts in the field of information technology. The Mentoring Service is only available for Customers that purchase a license to Extranet Hosting Service and/or Skillport via Extranet Hosting Services.

NEHA Food Handler shall mean the Course Objects which provide comprehensive training and preparation for kitchen and wait staff. Skillsoft reserves the right to modify, restrict or update any content contained in the NEHA Food Handler collection throughout the License Term.

NEHA Food Manager shall mean the Course Objects which provide training and preparation for the Certified Professional Food Manager exam (CPFM). Skillsoft reserves the right to modify, restrict or update any content contained in the NEHA Food Manager collection throughout the License Term.

Networking Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to networking. Skillsoft reserves the right to modify, restrict or update any content contained in the Networking Collection throughout the License Term of the Agreement.

Passive Content is any Custom Content program that will not provide any type of scoring information back to Skillport including but not limited to PDF files, word files, and PowerPoint presentations.

Platform Software shall mean the technology infrastructure selected by Customer in the Agreement above as further defined herein.

Professional Advantage is a targeted professional development program comprised of a collection of assets selected and organized to benefit individual contributors. Individual learning tracks offer a combination of new and existing Skillsoft and Books24x7 learning assets combining multiple modes of instruction, including text, video, and interactive practice activities. Customer shall be entitled to new learning tracks if and when they are made commercially available.

Professional Effectiveness is a prepackaged offering of the Skillsoft Products set forth below:

      • Project Effectiveness Solution Area
      • ExecBlueprints on Professional Effectiveness
      • Books on Professional Effectiveness
      • ExecSummaries on Professional Effectiveness
      • Videos on Professional Effectiveness
      • Platform Software

Referenceware shall mean the Books24x7 online library of third party reference materials, editorial materials, electronic books and other resources hosted by Books24x7.com, Inc. Skillsoft reserves the right to modify, restrict or update any content contained in a Referenceware collection throughout the term of the Agreement.

Sales Advantage is a targeted program comprised of a collection of assets for use by sales professionals. Individual learning tracks offer a combination of new and existing Skillsoft and Books24x7 learning assets combining multiple modes of instruction, including videos, Referenceware, case studies, and assessments.

SkillChoice Business is a prepackaged offering of the Skillsoft Products set forth below:

      • Business Strategy and Operations Solution Area
      • Finance, Human Resources, and Administration Solution Area
      • Management and Leadership Solution Area
      • Professional Effectiveness Solution Area
      • Project Effectiveness Solution Area
      • Sales and Customer Facing Skills Solution Area
      • BusinessPro Referenceware
      • Mentoring Service
      • Deployment method

SkillChoice Complete is a prepackaged offering of the Skillsoft Products set forth below:

      • Software Development Solution Area
      • Operating Systems and Server Technology Solution Area
      • Internet and Network Technologies Solution Area
      • Enterprise Database Systems Solution Area
      • Web Design Solution Area
      • Enterprise Resource Planning Systems Solution Area
      • Desktop Computer Skills Solution Area
      • Business Strategy and Operations Solution Area
      • Finance, Human Resources, and Administration Solution Area
      • Management and Leadership Solution Area
      • Professional Effectiveness Solution Area
      • Project Effectiveness Solution Area
      • Sales and Customer Facing Skills Solution Area
      • ITPro Referenceware
      • BusinessPro Referenceware
      • OfficeEssentials Referenceware
      • Mentoring Service
      • Deployment method

SkillChoice Complete in German is a prepackaged offering of the Skillsoft Products set forth below:

      • All commercially available German Course Object(s) as set forth in Skillsoft’s course catalog which may be found at https://www.skillsoft.com, including any Updates thereto.
      • German Referenceware
      • Mentoring Service
      • Deployment method

SkillChoice Complete in Spanish is a prepackaged offering of the Skillsoft Products set forth below:

      • All commercially available Latin American and Global Spanish Course Object(s) as set forth in Skillsoft’s course catalog which may be found at https://www.skillsoft.com, including any Updates thereto.
      • Spanish Referenceware
      • Mentoring Service
      • Deployment method

SkillChoice Desktop is a prepackaged offering of the Skillsoft Products set forth below:

      • Desktop Computer Skills Solution Area
      • OfficeEssentials Referenceware
      • Mentoring Service
      • Deployment method

SkillChoice IT is a prepackaged offering of the Skillsoft Products set forth below:

      • Software Development Solution Area
      • Operating Systems and Server Technology Solution Area
      • Internet and Network Technologies Solution Area
      • Enterprise Database Systems Solution Area
      • Web Design Solution Area
      • Enterprise Resource Planning Systems Solution Area
      • Project Effectiveness Solution Area
      • ITPro Referenceware
      • Mentoring Service
      • Deployment method

Skillport® via Extranet Hosting Services shall mean Skillport® delivered through a method of delivery and access to the Course Object(s) and Skillport whereby Skillsoft shall host the Course Object(s) and Skillport on Skillsoft servers and Customer may obtain access to the Course Object(s) and Skillport on Skillsoft servers through the World Wide Web. Skillsoft will provide Skillport via Extranet Hosting Services as they relate to management of Course Object(s), including securing server space, installation and maintenance of Course Object(s) allocation of bandwidth and the ability to generate usage reports. . If Customer licenses Skillport via Extranet Hosting Services and Skillsoft releases any Updates to Skillport, Skillsoft and Customer shall work together to determine a mutually agreeable time to upgrade the Customer’s site to the latest version. If Customer is not willing or able to upgrade to the latest version, Customer acknowledges that it will not be entitled to other Skillsoft Product Updates that are not compatible with Customer’s version of Skillport. As a feature of Skillport via Extranet Hosting Services, Customer may elect to implement the credentialing functionality which enables Customer to provide information, credit tracking and certificate capabilities for pre-defined credentials. Such feature is dependent upon a minimum Skillport version. In the event Customer chooses the module to obtain continuing professional education (“CPE”) credit for the Skillsoft Courses that are qualified by the National Association of State Boards of Accountancy (“NASBA”), Customer agrees that Skillsoft shall have access to Customer’s Skillport administrator reporting feature of the module to print and maintain reports on NASBA CPE credits issued in accordance with its obligations of being a NASBA sponsor organization. The following are the requirements: CPE program sponsors must retain appropriate records for a minimum of five (5) years. To accomplish this, the records must contain the following: (1) program outline/materials; (2) records of participation; (3) date(s) and location(s) of presentation(s) or period during which program was available for purchase; (4) number of credits earned by participants; (5) results of program evaluations.

Skillsoft Online Training Academy shall mean the proprietary online training and information delivery system owned and operated by Skillsoft for the purposes of delivering Course Object(s), instruction, and training/data management functions, and communication enhanced delivery services.

Skillsoft Select shall mean a prepackaged solution of up to 300 Course Objects in US English in the areas of Business, IT, Desktop, and the Microsoft version licensed above deployed via the Platform Software selected above. Customer may elect to swap out up to 10% of the then current number of Course Objects included in this preselected offering on the Start Date, and if applicable, each annual anniversary of the License Term, by providing Skillsoft with written notice at least thirty (30) days prior to the annual anniversary. Skillsoft reserves the right to modify, restrict or update any content contained in the Skillsoft Select collection throughout the License Term.

Skillsoft Select Certification shall mean a prepackaged solution of all Certification Course Objects and complimentary Referenceware titles in US English in the areas of Business, IT, Desktop deployed via the Platform Software selected above. Customer may elect to swap out up to 10% of the then current number of Course Objects included in this preselected offering on the Start Date, and if applicable, each annual anniversary of the license, by providing Skillsoft with written notice at least thirty (30) days prior to the annual anniversary. Skillsoft reserves the right to modify, restrict or update any content contained in the Skillsoft Select Certification collection throughout the License Term.

Skillsoft Select Plus shall mean a prepackaged solution of: Course Objects in US English in the areas of Business, IT, Desktop and the Microsoft version licensed above; Referenceware titles; and Leadership Development videos deployed via the Platform Software selected above. Customer may elect to swap out up to 10% of the then current number of Course Objects included in this preselected offering on the Start Date and if applicable, each annual anniversary of the license, by providing Skillsoft with written notice at least thirty (30) days prior to the annual anniversary. Skillsoft reserves the right to modify, restrict or update any content contained in the Skillsoft Select Plus collection throughout the License Term.

Solution Areas shall mean the Course Object bundle(s) named in the Agreement and comprised of the Course Object(s) included in the respective bundle(s) as set forth in Skillsoft’s course catalog which may be found at https://www.skillsoft.com, including any Updates thereto.

SysAdmin & DevOps Collection shall mean a subset of IT Course Objects, Skillsoft IT Videos, and titles from the ITPro collection with Chapters to Go related to systems administration and DevOps. Skillsoft reserves the right to modify, restrict or update any content contained in the SysAdmin & DevOps Collection throughout the License Term of the Agreement.

Targeted KnowledgeCenter shall mean a package of the following Skillsoft products:

      • Knowledge Center Module and Learning Assets
      • Solution Area
      • Referenceware Collection
      • SkillPort via Extranet Hosting Services or Extranet Hosting Services with Open Learning Services

Targeted Knowledge Center – Leadership SMB shall mean the following Skillsoft Products:

      • Targeted KnowledgeCenter-Leadership; and
      • 100 Videos from the Leadership Channel

Updates shall mean (i) any new Skillsoft Product(s) added to a Solution Area licensed and/or (ii) all revisions, new versions and changes to, or modifications of, existing Skillsoft Product(s), which Skillsoft may, in its sole discretion, make generally available to its customers from time to time throughout the License Term; and/or (iii) removal of any retired Course Object from the licensed Solution Area. Skillsoft reserves the right to determine the schedule of Updates. Customer will not be provided Updates if they are not compatible with Customer’s deployment method or the version of the Platform Software licensed by Customer.

Virtual Practice Labs shall mean the web-based learning environment with 24×7 access to live equipment in a real, risk-free environment. This single bundle of labs launched from Skillport 7.3 or higher or OLSA, includes hundreds of activities mapped to key certification exams across Microsoft, Cisco, CompTIA and VmWare.

Vodeclic Digital Skills Collection shall mean the collection of video tutorials in up to six languages, delivered via a cloud based platform, covering subject matter relating to desktop applications, mobile applications and cloud services. Skillsoft reserves the right to modify, add, restrict or update any content contained in Vodeclic Digital Skills Collection throughout the License Term.

Welch Way Library License shall mean a license model that allows customer to select a defined number of courses in the content areas relating to leadership development, featuring the materials and/or likeness of Jack Welch for its Authorized Audience. Customer is entitled to exchange each course selected for another Welch Way course, at the beginning of each annual term that the Order Form remains in effect, by providing Skillsoft with written notice at least thirty (30) days prior to the date of exchange. In the event that Skillsoft retires a Course Object included in Customer’s Library during an annual term, Customer will be required to select a new Course Object upon the next anniversary date.

Welch Way Self-Paced Collection shall mean current and future commercially available online computer based training materials developed and owned by Skillsoft and/or its licensors in the content areas relating to leadership development, featuring the materials and/or likeness of Jack Welch, including all course content and the Platform Software selected herein. Planned courses that are not commercially available at the time of Customer’s contract are available on a ‘when and if’ basis.