Ethics, Integrity, & Trust
- 6 Courses | 2h 22m 31s
- 8 Books | 25h 58m
- 6 Audiobooks | 29h 17m 11s
Every organization expects employees to act with ethics, integrity, and trust. Build your reputation as an honest and trustworthy colleague. Gaining the trust and respect of your coworkers can go a long way in helping you achieve your professional goals. Learn how to build your reputation by sharing knowledge, offering some type of value, listening, being dependable, and more.
COURSES INCLUDED
Building Trust with Business Ethics
It's not always easy to decide between right and wrong at work. Making ethical decisions can help you to discern the right thing to do in difficult situations. You might think that business ethics are only an issue for upper management, but in fact, every employee should understand the importance of ethical decision making. In this course, you'll learn some common myths about business ethics. You'll learn about different approaches to ethics, the values and standards in a typical code of conduct, and how to develop your own code. You will also learn ways to overcome obstacles to ethical behavior and steps for making ethical decisions.
7 videos |
24m
Assessment
Badge
Developing Diplomacy and Tact
In business, the best communicators tailor what they say based on other people's perspectives, goals, and feelings. Communicating with diplomacy and tact allows you to be more persuasive and build stronger relationships. In this course, you'll learn about tact and diplomacy: what they are, and how enhancing your business communication skills through their employment can be of value. You'll also learn skills and strategies to put tact and diplomacy to work for you.
6 videos |
22m
Assessment
Badge
Remaining Tactful and Diplomatic under Pressure
Over the course of a career, not everyone you work with will be easy to get along with. Sometimes this presents difficult situations. But whether it's your boss, a peer, direct report, client, or vendor, professionalism, and professional success, rely on overcoming challenging people and be able to work with even those you don't personally care for. It requires using tact. In this course, you'll learn to navigate challenging situations with tact and diplomacy. You'll learn how to get along with co-workers, give feedback to bosses and direct reports, compose tactful emails, and negotiate diplomatically.
6 videos |
23m
Assessment
Badge
Earning and Offering Trust at Work
"Who can I trust around here?" This is a more common workplace question than most of us might like to admit. Building relationships and trust within professional networks is done like a mason building a wall - one stone at a time. Trust is a core ingredient in positive relationships. Without it, the mason's wall takes on a whole new analogy - a barrier, with no gate for entry. In this course, you'll explore trust - what makes you and others trustworthy, how to demonstrate trustworthiness through your own professional accountability, and how to fix a trust deficit after trust has been broken.
7 videos |
29m
Assessment
Badge
Navigating Challenging Situations with Diplomacy and Tact
You'll likely face unpleasant situations or tasks at some point in your career. Communicating with diplomacy and tact in these situations can inspire confidence. In this course, you'll learn to navigate difficult conversations and situations. You'll also learn how to communicate a difficult message effectively, write diplomatic and tactful e-mails, and handle angry and manipulative coworkers.
7 videos |
20m
Assessment
Badge
Being a Responsible Corporate Digital Citizen
Security risks are high online and businesses need flexibility to adapt to change if they are going to navigate online interactions safely. Staying current on digital innovation and security guidelines ensures your company's resilience against threats to secure data management. This course will explore some responsibilities when interacting in an online world so you can become a good corporate digital citizen and reduce your data security risk.
6 videos |
23m
Assessment
Badge
PMI PDU
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EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
The 10 Laws of Trust: Building the Bonds That Make a Business GreatExploring how a culture of trust gives companies an edge, this book - in clear, enagaging prose, highlighted by compelling examples - explains how to plant the seeds of trust and reap the rewards of reputation, profits, and success.
1h 28m
By David A. Kaplan, Joel Peterson
Book
Obstacles to Ethical Decision-Making: Mental Models, Milgram and the Problem of ObedienceExplaining the various obstacles to ethical managerial decision-making, this thought-provoking book presents clear explanations of the key concepts underlying the issues and provides suggestions for how ethical considerations can be centrally placed in decision-making.
5h 10m
By Crina Archer, Elaine E. Englehardt, Laura Pincus Hartman, Michael S. Pritchard, Patricia H. Werhane
Book
Bridging the Values Gap: How Authentic Organizations Bring Values to LifeBridging the gap between the "talk" and the "walk" when it comes to values, this book provides a process through which organizations can collectively surface deeply held values that truly resonate with everyone, from top to bottom.
2h 56m
By Ellen R. Auster, R. Edward Freeman
Book
Ethical Intelligence: Five Principles for Untangling Your Toughest Problems at Work and BeyondThrough numerous real-life examples, this book applies the principles of ethical intelligence to some of the toughest problems we face today, and reveals the essential elements of a life well lived.
3h 34m
By Bruce Weinstein
Book
Integrity in Business: Developing Ethical Behavior Across Cultures and JurisdictionsProviding a rigorous and sophisticated guide to understanding and adopting a holistic business integrity strategy, this book explores the complex nature of integrity and business, and illustrates how organizations have avoided major setbacks to their reputations and value by encouraging integrity.
2h 33m
By Frank Holder
Book
Inspiring Trust: Bringing Out the Best in Your People and YourselfThe My Practical MBA Series provides the latest thinking as well as perennial techniques for a range of business challenges. This concise guide shows leaders how to lead from the front, set and demonstrate the standards for integrity, trust, personal values, initiative, dynamism and teamwork that others can follow.
17m
By LID Editorial
Book
Complicit: How We Enable the Unethical and How to StopComplicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack.
4h 2m
By Max H. Bazerman
Book
Ethics in the Real World: 90 Essays on Things That Matter - A Fully Updated and Expanded EditionProvocative essays on real-world ethical questions from the world's most influential philosopher
5h 58m
By Peter Singer
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FREE ACCESS
AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
Winners Never Cheat: Even in Difficult TimesWinners Never Cheat lays out simple values that are the blueprint for victory in all spheres of life. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
11m 59s
By Jon M. Huntsman
AUDIOBOOK SUMMARY
The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom LineThe Trust Edge explains how trust has the power to improve your bottom line and businesses relationships, and how adhering to the Eight Pillars of Trust gives you a lasting edge over your competition. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
12m 47s
By David Horsager
AUDIOBOOK SUMMARY
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary ResultsIn Conversational Intelligence, Judith E. Glaser presents simple ways to improve your professional and personal communication skills, with clear and helpful tips and tools to create trust and understanding in your relationships. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
19m 19s
By Judith E. Glaser
Audiobook
The People First Effect: 7 Keys for Mastering High Trust in a Low Trust WorldThis audio edition outlines a clear, comprehensive strategy for increasing trust and decreasing tension in your personal and professional lives.
10h 30m 40s
By Jack Lannom
Audiobook
The Speed of Trust: The One Thing That Changes EverythingThis audio edition discusses all the key tools to cultivating trust in relationships, while offering up the wisdom of other great leaders on the topic. Read by the author.
12h 14m 53s
By Stephen M.R. Covey
Audiobook
The Leap: The Science of Trust and Why it MattersThis audio edition explores how we trust, why we trust, and what we can all do to deepen social trust.
5h 47m 33s
By Ulrich Boser
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SKILL BENCHMARKS INCLUDED
Ethics, Integrity, & Trust
Every organization expects employees to act with ethics, integrity, and trust. Build your reputation as an honest and trustworthy colleague and stand by integrity, honesty, ethics, and values. Gaining the trust and respect of your coworkers can go a long way in helping you achieve your professional goals. Learn how to build your reputation by sharing knowledge, offering some type of value, listening, being dependable, building trust and more. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
12m
| 12 questions