Giving Feedback
- 2 Courses | 49m 45s
- 8 Books | 15h 18m
- 5 Audiobooks | 11h 7m 1s
Everyone can benefit from constructive feedback. Improve the way you provide feedback to the people you work with. No matter what your role, level, or industry, you will most likely have to give constructive feedback in the workplace at some point. Here, you'll learn ways to provide constructive feedback in a productive, respectful way.
COURSES INCLUDED
Delivering Feedback That Encourages Growth
The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mind set in the workforce and contribute to organizational success. In this course, you will learn how to plan a feedback session and give feedback in a constructive manner. You will also learn about some proven models to construct the feedback objectively and effectively. Techniques for handling less-than-ideal reactions to feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.
7 videos |
26m
Assessment
Badge
Polishing Your Feedback Skills
The ability to give genuinely constructive feedback is vital in the workplace. If you're a manager and are responsible for developing others, you'll likely have to inform employees if their performance doesn't meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships. In this course, you'll learn how to plan a feedback session and how to give feedback in a positive manner. You'll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.
8 videos |
23m
Assessment
Badge
PMI PDU
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
Book
The Art of Communicating at Work: Making Sure with FeedbackNever risk another misunderstanding! This easy-to-read, practical report will help you learn how to use verbal and non-verbal communication to take the ambiguity out of promises, agreements, schedules, policies and procedures.
14m
By Tony Alessandra
Book
Feedback that Works: How to Build and Deliver Your MessageThis guidebook on delivering effective feedback shows you how to formulate, organize and communicate your message to help people learn and develop.
19m
By Sloan R. Weitzel
Book
The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional ChangePresenting practical tools you can use to maximize the value of the feedback you receive, this book shows you how to determine which feedback instruments will work for you and how to make the best use of their results.
2h 39m
By Joseph R. Folkman
Book
The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote ChangeDelivering proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly, this book rejuvenates the powerful but neglected art form of using criticism when crafted carefully and communicated skillfully.
4h
By Deb Bright
Book
Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second EditionMaking the feedback process easy to understand with a detailed six-step framework, this expert guide covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios.
1h
By Rick Maurer
Book
Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight TalkBy taking the guesswork out of how to deliver constructive feedback and any bad news to employees, customers, teams, and co-workers, this credible guide offers a series of quick tips for communicating clearly, tactfully, and confidently in common problem situations.
1h 46m
By Dianna Booher
Book
The Power of Positive CriticismHow to give and take criticism to get better results.
2h 25m
By Hendrie Weisinger, Ph.D.
Book
Fixing FeedbackPresenting a smart, refreshing and practical guide to feedback in the workplace, this no-nonsense book shows you what exactly constitutes useful feedback, how to deliver it effectively, how to receive it gracefully and how to use it to strengthen yourself, your team and your business.
2h 55m
By Georgia Murch
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FREE ACCESS
AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results2600 Phrases for Setting Effective Performance Goals is a guide to help your employees achieve realistic performance goals, and set them on the path to become successful and accomplished contributors to the organization. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 24s
By Paul Falcone
AUDIOBOOK SUMMARY
2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results2600 Phrases for Effective Performance Reviews considers the role of the manager as leader and career coach, and discusses how the performance review should be key to acknowledging and motivating staff. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
16m 3s
By Paul Falcone
AUDIOBOOK SUMMARY
The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote ChangeThe Truth Doesn't Have to Hurt expertly guides you in giving and receiving criticism, including how to benefit from it and how to give useful criticism in return. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 31s
By Deb Bright
AUDIOBOOK SUMMARY
The Quick and Easy Performance Appraisal Phrase Book: 3,000+ Powerful Phrases for Successful Reviews, Appraisals and EvaluationsThe Quick and Easy Performance Appraisal Phrase Book offers over 3000 ready-made dynamic phrases for managers to use during performance reviews. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
19m 23s
By Patrick Alain
Audiobook
Thanks for the Feedback: The Science and Art of Receiving Feedback WellThis audio edition explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. Read by the authors.
9h 48m 40s
By Douglas Stone, Sheila Heen
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SKILL BENCHMARKS INCLUDED
Giving & Receiving Feedback
Everyone can benefit from constructive feedback. Improve the way you provide feedback to the people you work with, and discover how to welcome feedback with open arms. No matter what your role, level, or industry, you will most likely have to give or receive constructive feedback in the workplace at some point. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
5m
| 5 questions