Receiving Feedback
- 3 Courses | 1h 8m 45s
- 8 Books | 14h
- 4 Audiobooks | 10h 54m 4s
To grow and advance in an organization, you must encourage, internalize, and act on feedback. Learn how to leverage feedback to your advantage. Discover how to welcome feedback with open arms.
COURSES INCLUDED
Receiving Feedback with an Open Mind
The word "feedback" might make the hair on the back of your neck stand up. Many people think of feedback as a threat. Even positive feedback can seem like an attack. Our egos and self-esteem tell us to shut down and drown it out. But feedback is a necessary part of professional growth and development. With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career. In this course, you will explore how receiving feedback differs from receiving simple praise or criticism. You will learn how listening to genuinely constructive feedback with a positive mindset can influence your reactions and responses. You will also learn how applying feedback can catalyze your professional growth and self-development.
7 videos |
26m
Assessment
Badge
Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Everyone working on a team has particular strengths. To get teams to perform at their best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn techniques for building and managing teams, including how to set effective team goals, identify roles, assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively to improve teamwork, so that it strengthens your team leadership and the collaboration between your team members.
8 videos |
22m
Assessment
Badge
Gaining a Positive Perspective on Feedback
Though it's invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference. This course will teach you how receiving feedback differs from getting simple praise or criticism. You'll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You'll also learn how applying feedback can help your professional growth and self-development.
7 videos |
20m
Assessment
Badge
PMI PDU
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Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
Thanks for the Feedback: The Science and Art of Receiving Feedback WellThanks for the Feedback offers practical advice on how to apply many different forms of feedback to your work and continuously improve your performance in a spirit of partnership and mutual learning. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
4m
By Douglas Stone, Sheila Heen
Book
The Power of Feedback: 35 Principles for Turning Feedback from Others into Personal and Professional ChangePresenting practical tools you can use to maximize the value of the feedback you receive, this book shows you how to determine which feedback instruments will work for you and how to make the best use of their results.
2h 39m
By Joseph R. Folkman
Book
The Art and Science of 360 Degree Feedback, Second EditionIncluding research and information that accurately reflects who is using 360-degree feedback and where and how it is being used, this guide provides case examples, tips, and pointers on preparing 360-degree feedback and information on how to implement it.
4h 21m
By Anntoinette D. Lucia, Richard Lepsinger
Book
Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second EditionMaking the feedback process easy to understand with a detailed six-step framework, this expert guide covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios.
1h
By Rick Maurer
Book
Ongoing Feedback: How to Get It, How to Use ItHow to improve your managerial skills through feedback from colleagues, friends, and family.
14m
By Karen Kirkland, Sam Manoogian
Book
Tell Me How I'm Doing: A Fable About the Importance of Giving FeedbackThis essential guide illustrates the importance of feedback using a simple fable in which a beleaguered manager recognizes the enormous impact feedback can have in his organization by experiencing firsthand what it feels like to go without it.
2h 4m
By Richard L. Williams
Book
Fixing FeedbackPresenting a smart, refreshing and practical guide to feedback in the workplace, this no-nonsense book shows you what exactly constitutes useful feedback, how to deliver it effectively, how to receive it gracefully and how to use it to strengthen yourself, your team and your business.
2h 55m
By Georgia Murch
Book
Interpersonal Communication: Questioning, Listening, and Feedback SkillsIt's almost impossible to be productive today without being an effective communicator. With the essential skills covered in this report, you'll learn how to accurately and effectively receive messages sent to you and send accurate messages to others.
43m
By Phillip L. Hunsaker, Tony Alessandra
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote ChangeThe Truth Doesn't Have to Hurt expertly guides you in giving and receiving criticism, including how to benefit from it and how to give useful criticism in return. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 31s
By Deb Bright
AUDIOBOOK SUMMARY
Thanks for the Feedback: The Science and Art of Receiving Feedback WellThanks for the Feedback offers practical advice on how to apply many different forms of feedback to your work and continuously improve your performance in a spirit of partnership and mutual learning. In this Review, we discuss the salient points of the book based on our interpretation of its contents.
9m 27s
By Douglas Stone, Sheila Heen
Audiobook
Thanks for the Feedback: The Science and Art of Receiving Feedback WellThis audio edition explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. Read by the authors.
9h 48m 40s
By Douglas Stone, Sheila Heen
Audiobook
Deb Bright on Learning to Love CriticismIn this AMACOM Edgewise podcast, author Deb Bright talks about criticism's bad reputation and the stigma that is attached to it in the workplace.
34m 26s
By Deb Bright
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FREE ACCESS
SKILL BENCHMARKS INCLUDED
Giving & Receiving Feedback
Everyone can benefit from constructive feedback. Improve the way you provide feedback to the people you work with, and discover how to welcome feedback with open arms. No matter what your role, level, or industry, you will most likely have to give or receive constructive feedback in the workplace at some point. This benchmark evaluates your understanding of this topic. Being aware of potential knowledge gaps allows you to better understand your current competency and areas for improvement, so you can find suitable content and curate your own learning path. The courses recommended at the end of this benchmark can help you fill potential gaps in your knowledge.
5m
| 5 questions