Carrington Mortgage Holdings Achieves 28:1 ROI on Employee Learning Program Powered by Skillsoft
Skillsoft provides expanded learning and professional development to 4,000 Carrington associates
ALISO VIEJO, Calif. and BOSTON – August 22, 2018 – Carrington Mortgage Holdings, a leading participant in almost every aspect of single family real estate transactions, today disclosed the success of its ongoing investment in learning and professional development opportunities for its 4,000 employees. Carrington, which sources a vast array of multimodal content from Skillsoft, the global leader in corporate learning, has achieved a Return on Investment (ROI) measure of 28:1 on its corporate learning program as every dollar invested in Skillsoft has returned $28 in program benefits and value.
While Carrington provides employees with a robust offering of compliance training modules via Skillsoft, an internal survey highlighted a demand for additional learning opportunities. Carrington sought Skillsoft’s expertise to identify preferred learning content and guide Carrington in the selection of relevant coursework to meet employee requests and learning interests. With Skillsoft’s guidance, Carrington dramatically expanded its catalog of learning assets offered in its Carrington University learning platform to include topics that align with both the organization’s mission and industry trends. To enhance the professional development of its associates, Skillsoft populated six categories featured on Carrington University’s new homepage with relevant, curated learning assets from its Business Skills, Leadership, Productivity & Collaboration and Compliance content collections.
The new and improved Carrington University has successfully attracted and engaged associates with Skillsoft’s easy to access content and topics closely aligned with specific business needs and learners’ interests. In its first year, the program added more than 2,700 pieces of content for Carrington associates to leverage and saw unique users increase by 322 percent while courseware hours completed grew by 214 percent. Carrington calculated its impressive ROI of Skillsoft’s learning content and the total value of skills gained by measuring the cost of classroom and book alternatives as well as the value of employee time saved.
“Carrington’s total return on investment after implementing Skillsoft’s content has reached 28:1. That’s a phenomenal increase in the value of our learning and talent development program to the company and our associates,” stated Tim Wing, Training and Development Analyst, Carrington Mortgage Holdings. “The quality of Skillsoft’s content has been instrumental in attracting associates to Carrington University, transforming its perception as a compliance training platform to a valuable hub for comprehensive, relevant learning materials with lessons they can immediately apply on the job.”
“By gaining on-demand access to a large selection of training across many topics, Carrington associates are maximizing their learning and professional development, having a tangible impact on Carrington’s business,” said Mark Onisk, Chief Content Officer, Skillsoft. “With more than 500,000 multi-modal courses, videos, authoritative content chapters and micro-learning modules, Skillsoft’s unmatched depth and breadth of content enables today’s workforce to develop the skills necessary to succeed in their careers.”
To learn more about Skillsoft’s industry-leading content collections, visit www.skillsoft.com.
About Carrington Mortgage Holdings
Founded in 2003, Carrington is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Carrington operates multiple affiliated operating companies with branch offices nationwide. The Carrington Companies work in sync with one another to provide a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States. These businesses are organized into four primary segments: Mortgage Lending and Servicing, Real Estate Transactions, Real Estate Logistics and Asset Management, with individual companies residing under each segment. To learn more, visit www.carringtonhc.com.
Skillsoft is the global leader in corporate learning, delivering beautiful technology and engaging content that drives business impact for modern enterprises. Skillsoft comprises three award-winning solutions that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform and the SumTotal suite for Human Capital Management.
Skillsoft provides the most comprehensive selection of cloud-based corporate learning content, including courses, videos, books and other resources on Business and Management Skills, Leadership Development, Digital Transformation, IT Skills and Certification Training, Productivity and Collaboration Tools and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience accelerates learning. The SumTotal suite features four key components built on a unified platform: Learning Management, Talent Management, Talent Acquisition and Workforce Management.
Skillsoft is trusted by thousands of the world's leading organizations, including 65 percent of the Fortune 500. Learn more at www.skillsoft.com.