PSAV Systematizes Career Planning and Development with Skillsoft and SumTotal

Skillsoft’s multimodal content and SumTotal’s learning management system empower 10,000+ employees to master their current role while planning for their future jobs
SCHILLER PARK, Ill. and BOSTON September 5, 2018 – With a growing need to provide scalable and world-class learning & development, PSAV, a leading provider in the audiovisual and event experiences industry, is providing career planning and development for 10,000+ global employees using Skillsoft's multimodal content and SumTotal’s learning management system (LMS). Before implementing the joint SumTotal and Skillsoft solution, PSAV lacked a learning management platform. PSAV’s acquisition of a handful of companies, each with a unique learning platform, also presented a challenge. SumTotal provided the enterprise-wide, comprehensive and seamless LMS that PSAV needed in conjunction with Skillsoft’s multimodal corporate learning content. The integrated solution enabled PSAV to transition from strictly providing instructor-led training (ILT) to offering a balance of ILT and anytime, anywhere learning for its mobile workforce. PSAV implemented SumTotal Learning Management and populated it with 250 courses comprised of Skillsoft Business Skills, Productivity and Collaboration Tools and IT Skills microlearning content, as well as Safety and Legal Compliance training on their PSAV University Platform. These solutions worked well to complement a full suite of PSAV developed courses. Skillsoft and SumTotal further helped PSAV systematize career planning and development by defining skill gaps, determining the training needed, identifying 38 common competencies and mapping the relevant training to enable team members to increase their competency and confidence. For employees interested in transitioning to a new role, the joint Skillsoft and SumTotal solution directs learners to the content and courses they must complete in their personalized Individual Development Plan to prepare for future positions. “Using Skillsoft and SumTotal to systematize career development has been a huge competitive advantage,” said Derek Blake, Senior Director, Global Learning, PSAV. “Having 10,000+ team members use the solution to drive career planning discussions with their managers has empowered our global workforce and will be a complete game-changer in the industry.” To improve learning across the organization, PSAV transitioned from relying on instructor-led training for 98 percent of its enterprise-wide training to a more balanced approach with eLearning now comprising 50 percent of training initiatives. Additionally, Skillsoft and SumTotal have helped PSAV achieve the following success metrics for its corporate learning program:
  • Delivered 190,000 learning hours in 2017
  • Tripled learning hours
  • Increased average learning hours per person from 8 to 26
“The combination of Skillsoft’s multimodal, microlearning content and SumTotal’s learning management system provide one seamless solution for PSAV’s corporate learning needs,” stated Chad Gaydos, Chief Operating Officer, Skillsoft. “We’ve spent more than two years conducting a complete refresh of both our content and technology platforms, resulting in the development of products that provide end-to-end, fully integrated HCM and corporate learning solutions. We are thrilled to see our innovations come to life across PSAV’s enterprise-wide joint deployment of Skillsoft and SumTotal.” To learn more about how PSAV has benefitted from its joint Skillsoft and SumTotal solution, visit SumTotal’s booth, #2328, at the HR Technology Conference & Expo in Las Vegas, September 11-13. Derek Blake will be presenting on PSAV’s approach to lifecycle career development and joining the SumTotal team in demonstrating recent development planning innovations in the SumTotal platform. Also, download a PSAV case study and watch a video featuring Derek Blake. About PSAV PSAV is a global leader in event experiences, providing creative, production, advanced technology and staging services to help meeting planners deliver more dynamic and impactful experiences at their meetings, trade shows and special events. The team consists of more than 9,000 professionals across 1,500 on-site venue locations and 49 branch offices within the United States, Canada, Mexico, Europe, the Caribbean, and the Middle East. It is the trusted partner and exclusive on-site provider of choice at leading venues worldwide. PSAV was recently named to the Forbes 2018 America’s Best Employer list. The company is headquartered in Schiller Park, Ill. About Skillsoft Skillsoft is the global leader in corporate learning, delivering beautiful technology and engaging content that drives business impact for modern enterprises. Skillsoft comprises three award-winning solutions that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform and the SumTotal suite for Human Capital Management. Skillsoft provides the most comprehensive selection of cloud-based corporate learning content, including courses, videos, books and other resources on Business and Management Skills, Leadership Development, Digital Transformation, IT Skills and Certification Training, Productivity and Collaboration Tools and Compliance. Percipio’s intuitive design engages modern learners and its consumer-led experience accelerates learning. The SumTotal suite features four key components built on a unified platform: Learning Management, Talent Management, Talent Acquisition and Workforce Management. Skillsoft is trusted by thousands of the world's leading organizations, including 65 percent of the Fortune 500. Learn more at Media Contact Jen Kaye PR Manager (617) 512-0059