Course details

The First Steps in Negotiating

The First Steps in Negotiating


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
In the business environment, one of the most prized skills is the art of negotiation. Whether it’s agreeing prices with suppliers, setting deadlines with clients, or getting a raise from a manager, strong negotiation skills are a must, and are often the deciding factor between success and failure. In this course, you’ll learn how to sharpen your negotiating skills through effective preparation and by focusing on the important issues at hand. You’ll explore the tools that will help you communicate for success. You'll also learn common best practices for countering ineffective negotiation techniques, and for overcoming negotiation challenges.

Target Audience
Individuals who want to develop their negotiation skills

Prerequisites
None

Expected Duration (hours)
0.4

Lesson Objectives

The First Steps in Negotiating

  • identify approaches that help you prepare for a successful negotiation
  • recognize the impact of various communication practices on a negotiation
  • recognize recommended practices for negotiating
  • identify approaches that are not effective when negotiating
  • identify how to respond effectively to tricks or challenges from the other party
  • use methods to negotiate effectively
  • Course Number:
    acm_12_a01_bs_enus

    Expertise Level
    Intermediate