Communication Intelligence: Leverage Your Strengths and Optimize Every Interaction to Work Best with Others
- 3h 26m
- Claude D’Val Morgan
- McGraw-Hill
- 2023
The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence™ (CQ)
Now, more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you’re interested in being your best through effective communication, that’s exactly what you will find in the pages of Communication Intelligence.
With more than four decades of study, research, and coaching in the field, C.D. “Hoop” Morgan III has built on the original premise of The Forté Institute: That assessing an individual’s communication style should start with a focus on their strengths―not their weaknesses. Communication Intelligence guides you to identify your unique strengths based on the Forté Communication Style Profile and will help you discover:
- Your personalized communication strengths―the first step on the road to Communication Intelligence™ mastery
- How you’re currently adapting in your workspace and how you’re “most likely” coming across to others
- How to understand others’ communication style preferences and strengths to communicate even more effectively, and more
Through the pages of this book, you learn how to adapt and understand how others perceive you while being introduced to the 10 CQ essential attributes and dozens of strategies and tips to build on your strengths to enhance your Communication Intelligence™.
About the Author
Claude D’Val (Hoop) Morgan, III is the founder and chairman of The Forté Institute, LLC, a global behavioral sciences firm best known for developing and providing innovative people, process, and interpersonal performance improvement solutions. He is the author and developer of the proprietary, Forté Communication Style Profile which has been used by more than 6 million individuals and 6,000 organizations worldwide.
In this Book
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Introduction
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What is Communication Intelligence?
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What are My Unique Communication Strengths?
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Am I Intentionally Adapting?
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What is Motivating Me?
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Why should I Bring My Best?
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Who's on My Team?
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How Do I Bring My Best?
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CQ1—Clear, Consistent Communication
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CQ2—Balancing Empathy
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CQ3—Proactive Listening
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CQ4—Expanding Safe Spaces
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CQ5—Communicating with Challenging People
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CQ6—Receiving and Giving Ongoing Feedback
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CQ7—Got Questions?
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CQ8—Crystallizing Non-Verbal Communication
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CQ9—Connecting Through Virtual Communication
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CQ10—Earning Trust
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Your Communication Intelligence Journey Continues
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